Ipod nano is frozen and nothing I do unlocks it....Help

This is the 1st day I used this brand new ipod. Do not know a thing about them, but I did download music and it was fine and then a message appeared after several songs: message3 Aug 25, 2006. Does anyone have any suggestions?

See these forums.

Similar Messages

  • HT1320 My ipod nano is frozen and I cannot reset it.  How do I reset my ipod?

    I have an ipod nano that I purchased in 2009.  I believe it is a 5th generation.  It is frozen and I cannot reset it.

    Hey there Tricia9170,
    It sounds like you are unable to use the iPod Nano becuase it is unresponsive. Verify that this is the reset you have performed:
    To reset your iPod:
    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    If so, try restoring it with the following steps in iTunes:
    Note: Because Restore erases all of the songs and files on iPod, make sure toback up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.
    How to restore your iPod:
    1. Make sure you've reinstalled the latest version of iTunes.
    2. Open iTunes, and then connect your iPod to your computer.
    3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.
    4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
    5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
    Note
    : For Mac users, A message will appear prompting you to enter an administrator's name and password.
    6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
    7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
    8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
    From: iPod nano (5th generation) Troubleshooting Assistant
              https://www.apple.com/support/ipod/five_rs/nano5gen/#
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • My ipod nano is frozen and cannot unfreeze it

    After syncing my ipod nano and unplugging it from my computer, it is "frozen" and will not let me use any of the controls. How can I unfreeze it?

    Hold down the volume down and sleep wake button (the big one) till you see the apple logo. You should be good to go after that.
    i

  • My Ipod Nano is frozen and displaying disk mode !!please help!!

    My Ipod nano is displaying a huge check mark and it says "ok to disconnect". It is also locked in disk mode. It isnt charging or responding to any buttons I press. How do I exit the disk mode? Will someone please help me?

    Reset your iPod: hold the "menu" and "select" (center) buttons together for 7 seconds. Then the Apple logo will appear on screen. This should exit your iPod out of disk mode.
    -Kylene

  • My ipod touch is frozen and my slide to unlock won't work

    can anyone tell me if this can be fixed?
    Thanks

    I would try here:
    iPhone and iPod touch: Frozen and unresponsive

  • TS1382 My replacement iPod Nano is frozen and will not shut down or stop playing.  I cannot operate the touch or slide functions...truly frozen.

    I have tried to reset the IiPod, but an unsure of how to properly reset the instrument.

    To do a hard reset, press and hold both the Sleep/Wake and Volume down buttons together at the same time long enough for the Apple logo to appear. This may or may not work the first time around, so don't be afraid to try it more than once.
    If you are still unable to get any sort of response, you'll need to let the iPod's battery fully drain.  Then charge it back up and see if things are back to normal.
    B-rock

  • TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

    My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

    - After charging for 1/2 hour or so, does iTunes see the iPod?  If yes, restore the iPod from backup.
    - If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • TS1591 I have an iPod Nano generation six, and since I had a new hard drive installed in my Macbook Pro, iTunes does not recognize it. I have followed all the troubleshooting tips, many times, and nothing works. My other devices are recognized.

    I have an iPod Nano generation six, and since I had to get a new hard drive on my Macbook pro, the nano no longer registers in iTunes. My other devices show up fine. I have followed all the trouble shooting advice,and nothing works.

    This is the ipod touch forum

  • I rencently bought an ipod nano 6th gen and its an 16gb but it does let me downlaod many music i only have 353 songs and nothing elsewhat should i do

    i rencently bought an ipod nano 6th gen and its an 16gb but it doesnt let download much music as it suppose to and only have about 353 songs and i dont have any files on others.what should i do

    How many songs it will hold depends on the format and length of the songs.

  • HT1335 NOTHING happens when I connect my ipod nano 6th gen and PC!!

    I just got an ipod nano 6th gen, and when i plug it into my PC my computer makes the sounds it always makes when you plug something in, but my computer/itunes doesn't reconized my ipod!!! Help??

    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • Help please! Ipod nano is frozen black, comp wont recognize it +more...

    hello all, I am asking for your assistance in a problem, my 1g ipod nano is frozen in a black screen, and whenever I plug it into my computer, nothing on my computer recognizes it and my ipod make's this weird low pitch schreeching noise, any information would be helpful, I have tried reseting it.

    My ipod it doing something really simmilar to this as well,
    it will charge fully, and then i listen to 2 songs and it shows the battery meter as red, AFTER TWO SONGS!
    but that was last week,
    now it doesn't do anything. It just shows a symbol of a dead ipod and with the apple website.
    I really need my ipod back, and i cant afford a new one right now
    please please help me!
    i've tried restarting it, but it wont, it just shows the symbol i explained before
    thanks
    please help me!
    Soph

  • My Ipod Nano has frozen, cannot be recognised by PC or Windows+wont charge!

    I got my Ipod Nano christmas day and it worked perfectly- no problems at all. I came home boxing day, and charged it on PC ( all the itunes were installed) and it worked fine. The day after (today 27th) I used it around 9 O'clock in the morning, it worked perfectly and charged fine. I left it on my bed and went out about 11 O'Clock. I came back around 3 O'Clock and it wouldn't work. It won't switch on, charge up, and my PC and Windows doesn't even acknowledge it when i plug in the USB port. I have tried all my USB ports, pressing the buttons simoutaenously like it mentions in the support, but nothing!
    I have no idea what to do! Can anyone help at all please! Thankyou x

    I'm having this problem, as well.
    I got my iPod Nano 4GB back in May and it worked for about two months. I then stopped using it for about three months or so. I wanted to use it this past week and I'm having the exact same problems that are listed above.
    A message comes up on my iPod with the support URL on the Apple website (http://apple.com/support) and that's all that appears (I've tried to restart and charge it both by computer and charger, but the same message appears). After plugging it into the computer, the iTunes program registers the iPod but, after unplugging it from the computer, the support message reappears.
    I've gone to the support link and tried everything on it, but nothing changes and the message still appears.
    After pressing the centre and play buttons on the iPod, a new message appears. On the top of the screen, it says "Disk Mode" with a half-full bar on the right, where it usually is (but the bar was completely empty earlier today, for whatever reason). In the centre of the screen is a checkmark with "OK to Disconnect" underneath it. When this screen appears (and the screen doesn't light up when this message comes up), I can't get rid of it, until I plug the iPod into the charger. Once again, the support message comes up.
    I really don't know what to do, but I've seen several messages similar to this problem throughout the Apple support forums. I agree with Sporky that, if these problems keep on occuring, they should recall these iPods.
    Any help would be highly appreciated!

  • I just got a ipod nano 6th gen, and ive been using it for 2 days, and it seems that the battery just lasts about half a day, on playing 1 to 3 songs in intervals of 1-2 hours. Whats wrong with my ipod?

    I just got a ipod nano 6th gen, and ive been using it for 2 days, and it seems that the battery just lasts about half a day, on playing 1 to 3 songs in intervals of 1-2 hours. Whats wrong with my ipod?

    Your nano would really have nothing to do with it at that point. It is really something between iTunes and whatever server out there on the internet that it is trying to connect to for the update.
    Try posting this one in the iTunes forum, they might have a solution for you.
    i

  • I own 2 ipods an ipod nano series 4 and ipod series 6 I want to store different tunmes on each ipod, but when I try to sync the series 4 with I tunes I get a message that says there is not enough space on my device.  How do I achieve what I want?

    O wn 2 iPod nanos series 4 and series 6 I want to sync different music on each iPod but I get the message when trying to sync the series 4 that there is too much data for the sync to take place.  It seems both iPods have the same name, so I guess I have to rename one, how do I do this?
    Or is there another solution
    Any help appreiated
    Wighill 13

    It would be useful to you if they had a different name, but the computer knows they are different. Create separate sync playlists for each device and go to the Music tab when it is connected and specify which playlist should be used for the sync.

  • I have an iPod nano 6th generation and I downloaded 3 music videos but they won't play on my iPod. They only play on my laptop/iTunes. How can I get it to work?

    I have an iPod nano 6th generation and I downloaded 3 music videos but they won't play on my iPod. They only play on my laptop/iTunes. How can I get it to work? I know that my iPod should take music videos because there is a pre-made playlist called "Music videos". Can anyone help me please????

    You can sync the music videos, but they won't play on your 6G Nano, because it does not support video playback. Sorry.
    B-rock

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