IPod nano is not recognised by iTunes

My iPod nano 7th Gen is not being recognised by itunes. It is connecting to my Mac Book Pro and is charging fine. My iPad connects fine so am at a bit of a loss.
The icon next to the iTunes store does not appear so there are no on screen instructions for me to follow to registar or sync it.
Any suggestions would be appreciated.

Sorry I do not have an answer but I am getting exactly the same problem.
I have 3 iPods and am running the latest version of iTunes. 8.0.1.11
2 of them connect without a problem (80Gb Classic and 1Gb shuffle) however I have just got a brand new 8Gb (4th Gen) nano and this will not appear in iTunes.
Problem: Autoplay runs every time with the nano and occasionally I get messages from iTunes that the iPod needs to be formatted for windows or is corrupt and needs restoring. I do this and the iPod restores but then does not appear in the iTunes window after restore.
Windows XP seems to think it is a USB disk and runs Autoplay everytime I connect.
I have tried changing the assigned drive letter in case of conflict andalso disabling autoplay but nothing has helped. I have sent the nano back to apple and it has been returned saying everything is fine.
It should not be this difficult!

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Up until this morning my ipod was working fine with iTunes. I updates iTunes this morning and then a message came up stating that iTunes knew there was a device but it couldnt access it or something along those lines. It said if this problem continued I should reinstall iTunes. I evenutally reinstalled iTunes, I also restarted my iPod and stopped and starting the services. I tried to delete the Temp file in Local, but it wouldn't let me. I have tried restarting my laptop, plugging the USB into a different port. Nothing seems to be working.
Any suggestions on how to get it working again?

Hey Sue13228,
Good troubleshooting so far. I would also try out the steps in the following link:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Sincerely,
Delgadoh

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Why would my iPod nano suddenly not recognise its USB device? What the???? Cannot sychronise or transfer my music from my PC, had a back up USB & does not recognise this either. Please can s'one advise?
Thank you

Have you tried restarting your computer?

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Found this in another thread and it worked for me...
Try this:
Windows 8.1, 64bit
It appears that the 64bit install messed up the device drivers for the Apple mobilie devices connecting as USB.
I tried many things, I may have missed a step below. But the following is what I believe was the fix - since it worked on a 2nd PC.
Make sure you are using an administrator account. Any of them on your machine will do for the following
a) Get Windows to restart the drivers:
    - disconnect your USB device and close ITunes
    - connect your USB device
    - if ITunes loads, close it.
b) File explorer:
Open File explorer and browse to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
In that folder there should be a set of files named "usbaapl64...."
right click on the one ending in "INF"
Select Install. It's very quick.
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c) Restart the computer.
When you login again, load ITunes before you attach your USB device.

HT204302 My ipod nano is not recognized in itunes on my computer, when it has in the past. How do I fix this?

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I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

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Does it charge?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

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Did plugging it into another USB port do any good? Make sure it is a USB port on the back of your PC and not via a USB hub or one on the front as they sometimes do not output enough power for the iPod to properly communicate with your PC.
Do you have another 30 pin dock connector cable around you use to try and rule out a faulty cable?
Did you try a hard reset of the device with it still connected to your PC? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
With the article above were you able to verify that the Apple Mobile Device Service was installing and running on your system?
Lastly, try plugging it into a different PC to see if it is recognized there. It can help narrow down whether it is an issue with the iPod or with your PC.
B-rock

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I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

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Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

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http://support.apple.com/kb/TS3716
-Griff W.

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Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
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Hi pbirdy,
Thanks for using Apple Support Communities.
If your iPod does not appear in iTunes when you connect it to your PC.
For more information on this, take a look at this article:
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
Best of luck,
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TS1369 iPod Classic is not recognised by iTunes or by my PC (XP)

Hi
Since I updated my iTunes over a week agao I can no longer sync my iPod Classic as it is not recognised by iTunes or by my PC (XP). Apple have been great so far and have sent me lots of links and called many times to try to resolve the issue, but to no effect. They kindly agreed to replace the iPod as it appeared there is a hardware fault as a result of the update, BUT last night my housemate went to update his iPod Nano for his holiday (he uses the same PC but logs in under a different system user and has his own iTunes) and he now has the same problem!!!!!
I have done everything on this link: http://support.apple.com/kb/TS1369
Checked the USB port works with other hardware (yes)
Changed the iPod cable (yes)
Removed and resinstalled itunes (yes)
Placed iPod into disc mode (yes)
Reinstalled the USB drivers (yes)
None of it works! Other hardware works in the USB ports and my iPod is recognised in my work PC! So something during the iTunes update has caused a major problem that I can't seem to fix I assume on my PC. When I reinstall the USB drive, the PC then has a pop saying that an ipod is connected, and then immediately after a new pop up saying there is a hardware issue! Aaaaargh.
At a loss... Any suggestions?
(The screen of my housemates iPOd nano went blank a few weeks ago and wasuseless, so an apple store replaced it for him; so his new nano is only 5 weeks old!)
Cheers
Howard

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

IPod nano is not recognised by iTunes

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