IPod nano isnt being recognized by my computer

I just purchased an iPod nano and for some reason it worked perfectly the first time but every time after that it wont even be recognized by my computer. Whenever I click on removable disk (E: drive) it says "please insert disk into E:". iTunes doesnt recognize it and even the apple tech guys dont know whats going on. I also have 6 USB ports and only one is a USB 2.0, the problem is I dont know which one! I was just wondering how many other people are having the same problem as me and if anybody has managed to fix it.

Welcome to the discussions,
try the basic troubleshooting mentioned in this article: http://support.apple.com/kb/TS1538

Similar Messages

  • Ipod Nano isnt being recognized by the computer

    its new and i already installed the software and everything....i pluggged the nano in and nothing..though i should mention that it says "do not disconnect" on the screen...
    i tried to reset the nano and that didnt work...then i tried to open up ipod update and restore it and it froze...and i tried that multiple times and the same thing keeps on happening...and i dont think that its from my computer...because its very new..
    thanx for all the help in advance

    That's the odd thing; there is no red X. 
    I left it plugged in overnight and all of yesterday.  This morning it was working, but still not recognized on iTunes (I had disconnected and reconnected before I could check it in iTunes.)  The when I tried to connect it again it started acting funny - not connecting, cycling through apple/support/battery screens . 
    I had suspected the battery was a problem, but I think you may be right - that the hard drive is gone.  I have someone locally who may be able to tell me if it's salvagable.  I'd like to have it last a few months for my friend, but I know it may be a lost cause at this point. 
    Thanks for the help.  I don't want to give her a fancy paperweight.  I wonder if the Apple store would consider looking at this thing or if it's just too old.

  • Why is my old ipod nano not being recognized by my computer as being connected?

    my older ipod nano stopped being recognised as connected to my computer. it has also stopped being recognised on my xbox 360 arcade version. please advise on what to do

    I have also tried a different cable and giving it a brief charge before attempting to connect to the computer. There has been no problems connecting my iPad using the same cable or USB port and the issue remains the iPod.

  • I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
    It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

  • My ipod nano isn't recognized on my computer and I can not add the new music I bought on itunes.  Please help

    My ipod nano isn't recognized on my computer any more.  I bought new music and i can't get it to my ipod.  I also bought a shuffle and the same thing happened.

    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My canon rebel T3i isnt being recognized by my computer all of a sudden

    I cant figure out why my camera isnt being recognized by my computer.  And my EOS Utilitysoftware only has the Monitor folder and Picture Style Editor highlighted--- all ther others are greyed out as in not available.  I have used this for 2 years already with no problems

    Hi spaghettimark!
    Thanks for posting on the Canon Forum!
    To help the community and myself determine what is causing this, we need some more information.
    What operating system are you running on your computer?
    What version of EOS Utility do you have installed?
    Are there any devices connected to your computer other than the camera?
    If this is a time sensitive-matter, additional support options are available at Contact Us.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • My Nano is being recognized on one computer but not on the other?

    I bought a Nano last October. Connected to my HP Pavilion ze5700 laptop. Everything was working well. Some thing went wrong with the screen couple of months ago. Send the Nano back and got a new one. Loaded the latest software. Plugged the new Nano. Hear the sound of plugging (ding!), but the new Nano isn’t being recognized! Other plug-ins (e.g.: flash card digital camera, etc.) are being recognized!
    For the first time, loaded the latest software on a second laptop (Toshiba Satellite). Plugged the new Nano. Everything works. The new Nano is being recognized on the second laptop.
    What do you suggest!
    Thank you
    HP Pavilion ze5700   Windows XP  

    Welcome to Apple Discussions!
    Does the iPod nano show up as a harddrive in "My Computer?"
    Either way, see this...
    Your Windows PC doesn't recognize iPod
    btabz

  • Ipod nano not being recognized since update

    Ok, so everything was fine until i had to update my ipod nano(right around when the updated itunes came out). Since then, my ipod nano would connect sometimes, for a min. or two, or not at all. Now, it wont even connect, light up, charge, anything! It's not being recognized by My Computer, Windows, nothing.
    I have tried reinstalling the software with the instilation disc, but all it did was pop up with an error saying im missing some file, and that only happened once. I know that its not the cable because the charger works and i know its not the usb port because other things still work in it. Also, i have plugged it into the back usb port, to no avail.
    PLEASE HELP!

    Hey i am having exactly the same problem its really strange!! I have tried everything i can think of to fix it, reinstalling the USB drives and everything but it still wont recognise my ipod! HELP!!

  • My ipod is not being recognized by my computer AND itunes

    When i connect my ipod, its not getting recognized by the computer AND itunes. i've read all the troubleshooting things and nothing works. is there someone who could help me please? i can't put any music, movies or anything on my ipod and just a while ago, all my songs got deleted so i'm listening to very little music now. please help me!
    from,
    troubled travieso

    Did you try using another usb port? my hardrive has two maybe yours does. And if you have a game console, some of those have usb ports so plug your ipod in there and see if that reconizes it.

  • New Ipod Nano not being recognized by Computer

    It seems I am not the only one having this annoying issue. My new Ipod Nano (3rd Generation) will not show up at all in Itunes. I never get the setup assistant to show up either. I have tried different USB ports, shutting down and restarting the computer, reloading itunes, etc. What's next? I am new to the whole ipod thing so if I need to do something I don't know about, please let me know.

    Hi
    You're right, you're not the only person having this problem. If you don't mind though, could you just stick to bumping the other thread? I'll get you the link, one second.
    http://discussions.apple.com/thread.jspa?threadID=1307897&tstart=15
    Thanks!

  • My iPOD is not being recognized by my computer.....

    I have a 30GB white iPOD. It charges and everything. Nothing seems to be wrong with it. My computer can't recognized it. I can't load/unload songs beacuse of this. I have 2 2GB nanos (the new ones) that work fine. What do I do?

    You know, my new ipod (The 30 GB) was also not being recognized by my laptop and wasn't even charging.
    I think I finally figured out that the usb cord in my laptop didn't have enough power and now I am using my brothers desktop and it seems to work finally.
    HOWEVER, now that it didn't charge successfully the first time for a few hours like recommended and I was playing around with it to make it work, I am afraid that my battery is all messed up.
    When I thought I was charging it, it really was using up the battery. And there were times my computer would freeze in the middle of the process so I would have to restart my computer
    Would anyone know if my ipod will be ok?

  • IPod Nano isn't recognized by iTunes/computer

    I've had my iPod Nano for almost six months now, and up until now I haven't had any problems with it. When I connect it to the computer, it charges but it doesn't say "Do not disconnect", it doesn't sync any new songs and on iTunes, there is no "device" section and the computer doesn't recognize the iPod.
    I've downloaded the latest iTunes software, and I use a Windows XP OS, it's a Dell PC.
    Please help! I've looked at many of the support topics, but none of them seem to fit my situation. Thanks.

    *I've looked at many of the support topics, but none of them seem to fit my situation*
    Have you had a chance to look at these troubleshooting pages? They may be of some help:
    iPod missing in My Computer and in iTunes
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

  • My new Ipod Nano isn't recognized by my computer or by ITunes. What could be some reasons?

    My new Ipod Nano 7 does not come up as a drive on my computer. The computer clunks to acknowledge a new device is attached but it is not shown in explorer. ITunes DOES open as it should, but it gives me a message "An IPod has been detected but it could not be identified properly. Please disconnect and reconnect the IPod and try again. If the problem persists, please uninstall ITunes and reinstall ITunes." We did all that, several times. The new IPod does work correctly on our other laptop, of the same generation, with similar security. Could this be a block specific to some security on my computer? We tried all ports on my computer. I can't troubleshoot using my previous IPod because I put it through the laundry - thus the reason for a new one.

    Hi MartyP680, 
    Thank you for visiting Apple Support Communities. 
    It appears that you're receiving a message that your iPod nano can't be identified properly, and you've already tried removing and reinstalling iTunes. You've also isolated this behavior to only one of your PCs. 
    If the issue persists, there are some additional tips in this article that may help, including verifying that the Apple Mobile Device Support service installed properly and is running:
    iPod nano: Error message saying that iPod could not be identified properly - Apple Support
    The "Learn More" section also mentions some other potentially conflicting software to look for on your PC. 
    Best Regards,
    Jeremy 

  • My iPod isn't being recognized by the computer.

    I've had my classic since this past christmas (it's the new 120g), and last week, everything got wiped off of my iPod. I'm not sure what happened exactly. I restored it on my computer, and re-synced it. Ever since then, my iPod has been showing the big red X at least once a day. Sometimes I can restart it a couple of times, and it will be fine. Today it happened, and no matter how many times I reset it, it still shows the X. I have it plugged into my computer, but the computer doesn't recognize it. It doesn't show up on My Computer or iTunes or anything. I have no idea how to restore it or what do now. I've tried using the "contact the experts" thing online, but when I plug in the serial number for a classic (8M8398FV2C5), it tells me that the number is invalid. That's the number on the back of my iPod and when I plug that number in the search bar, it comes up with a classic.
    Please help me, my iPod is my baby.

    Did you try everything here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Next try another computer.

  • My nano isnt being recognized

    Yea i got my nano the other day and it was pretty kool. I connected it to my laptop which worked perfectly fined. had no problems and i believe my itunes on my laptop wasnt updated so i assume it was 4.9 instead of 5.0. Well i tried to use my computer and it doesnt read my Nano. Is it because of the software, connection, the nano, or something else? I tried every single thing that apple told me to do including resetting, reinstalling, etc. When i had my mini before, it had the same problem. For some reason it doesnt read the ipod nano nor it did for my mini. If you know what i can do to fix this problem, i could use the help because this thing is really irrating me.

    There is a thread down there with the title "Computer doesn't recognize the Nano" which provided me with the answer. I'll transcribe it here "as is", so other people can use as well:
    "Connect your nano to the pc. With ITUNES installed hold down the little circle and the menu at the same time. After about 20 seconds the apple logo will appear on the screen. About 30 seconds after that it should say do not disconnect."
    If it works, don't forget to thank Joe Smith, the original poster of this solution.
    Take care,
    Ruy

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