Ipod Nano isnt being recognized by the computer

its new and i already installed the software and everything....i pluggged the nano in and nothing..though i should mention that it says "do not disconnect" on the screen...
i tried to reset the nano and that didnt work...then i tried to open up ipod update and restore it and it froze...and i tried that multiple times and the same thing keeps on happening...and i dont think that its from my computer...because its very new..
thanx for all the help in advance

That's the odd thing; there is no red X. 
I left it plugged in overnight and all of yesterday.  This morning it was working, but still not recognized on iTunes (I had disconnected and reconnected before I could check it in iTunes.)  The when I tried to connect it again it started acting funny - not connecting, cycling through apple/support/battery screens . 
I had suspected the battery was a problem, but I think you may be right - that the hard drive is gone.  I have someone locally who may be able to tell me if it's salvagable.  I'd like to have it last a few months for my friend, but I know it may be a lost cause at this point. 
Thanks for the help.  I don't want to give her a fancy paperweight.  I wonder if the Apple store would consider looking at this thing or if it's just too old.

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