IPod nano just hours old and it's frozen!
First thing I did was plug it in to my laptop, and my iTunes recognized it and I set up iTunes with the ipod's name, etc. My iPod screen was showing the flashing "do not disconnect" for the 3 hours I had it plugged in and the battery symbol signified that it had been completely charged, with the plug symbol in the center... but I left it plugged in anyways. I synched up my ipod with the songs in itunes, and everything seemed fine until I ejected it and it went to the language select screen. The lock symbol was also showing in the upper corner, without the lock in the on position. I moved the lock back and forth with no change, and I could not select or scroll at all. I also reset several times and tried plugging it into a wall adaptor, still no change.
Would it be easier for me to just return to the store than figure out what's wrong?
yes! pls. return it back for replacement.
Similar Messages
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My Ipod Nano basically switched the function of turning on/off when i plug in the headphones. I found a way to beat this by plugging in my headphones an even number of times, but when I do this, the Sleep/Wake button is completely rendedered useless. As soon as the screen turns off I cannot change songs by double clicking, but I am able to change volume. The same is for trying to sleep the screen. I have tried factory resetting the ipod and using different headphones but the problem seems like it is not affected by these steps. I also tried to clean out the headphone jack and the result is the same.
Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
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Ipod nano, just synced for the 1st time, frozen, how to reset???
my new ipod nano (not sure which gen, just the very small square with only vol and on/off button), has frozen on a playing screen and wont connect to the computer or play or turn off or do anything??? how am i meant to reset it??
Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
The on/off button on my 6th gen iPod nano recently got spoilt and I sent it back to the shop for a repair/exchange a week ago. Now I have just found out about the new 7th gen iPod nano and I am wondering, can I get the new one as a replacement?
No. You can turn your 6G Nano in to be recycled at your local Apple Store for a 10% discount towards the purchase of a new one. Otherwise, your only other option would be to sell the iPod on Craigslist or eBay and use the proceeds from the sale towards the purchase of the new 7G nano.
B-rock -
What do I do if my iPod nano keeps syncing, resetting, and syncing and I cant add music to it? I've tried syncing my other iPod and that works just fine.
If it is a lightning to 30 pin adaptor, and you have a 7th Generation Nano it has to fit the Nano.
This is lightning to 30 pin adapter: http://www.bestbuy.com/site/Apple%26%23174%3B---Lightning-to-30-Pin-Adapter/6651 936.p?id=1218803450821&skuId=6651936#tab=overview
Is this what you bought?
You need to contact Sony and see if they model you have is compatible with the docking adapter. It may not be. -
As I downloaded new software upgrade in my iPod nano 7 th gen and also new iTunes upgrade then all data on my iPod got erased and now when I am trying to sync it again then sync button is disabled on the windows screen . Kindly help
From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod. -
My ipod has just black screen and the home button is not working. what will i do? help please!
my ipod has just black screen and the home button is not working. what will i do? help please!
Try:
- iOS: Not responding or does not turn on
When it says place the iPodin recovery mode use this prgram.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How i use my Ipod nano with my pc and itunes?
Hi I've been haveing problems with my ipod i just bought yesterday and i cant find out how to use i have to use my moms labtop becuse its only one that works with my ipod so if some one can give me a link or what ever i need for this thing ill be very happy thanks.
Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are new to the iPod you might want to have a look at this page:
iPod nano Fast Start: The New User's Guide to iPod nano -
IPod nano 4Go keeps conecting and disconnecting
Hi, my iPod nano 4Go kept connecting and disconnecting from the main unit(threw USB2 cable), then it started booting other and other again. What kind of a problem is this? Now the batteries are empty... (the iPod is 4 months old).
Ercorr.My 80 GB iPod Classic is having the same problem -- when I connect it to the computer, it syncs as it should and then when I attempt to disconnect it, it starts syncing again. It does this no matter whether I disconnect through iTunes or through the desktop (i.e., dragging the iPod icon to the dock to eject it). This never happened before a software update last week. I forget the update but it was something to do with the Intel processor, I think. My date and time was also screwed up but when I woke up this morning that was finally ok.
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I have a new iPhone that is just hours old...
I have a new iPhone that is just hours old. I can't connect via wifi. I know the telecom provider is still 2 days away from connecting an all my devices are connected via the same wi fi including this iPad. What could the problem be.?
Also noted that my IP address is different and I don't have any Router and DNS numbers in these fields.
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My Ipod nano says its locked and screens on and it's staying frozen. I have tried pressing the menu and select button simultaneously and still not reset. What should I do?
Right click on the iPod Nano icon. "Eject" should pop up. At least that is the way it works on Macs.
Just found this:
iPod: How to Safely Disconnect if iPod doesn't eject -
My ipod has just turned off and wont come back on
my ipod has just turned off and wont come back on but i know it had a good amount of battery left and if i plug it into my computer or docking station nothing happens please help...
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod nano is no longer recognized by itunes after I installed windows 8.1. The ipod nano still is recognized and works with a Windows 7 computer
Hello, Pete.
Here is an article I would recommend going through when an iPod is not recognized by iTunes or the computer.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Usually the resolution is updating the Apple Mobile Device Driver. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
please help me my ipod nano 7g went off and will not start, this happened after I connect to my computer, my ipod will restart and I no longer turn on. what I do?
Hey saintbless,
Thanks for the question. The following article outlines troubleshooting information for iPod nano. While it mostly refers to the 6th generation, most steps apply for your model as well:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Will not turn on or screen remains dark
- Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
- If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
- If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
- If the screen remains dark and will not turn on, then your iPod may need service.
Thanks,
Matt M. -
I have an iPod Nano v4 or 5 and when I connect it to my Hyundai Santa Fe I get an iPod Loading error message. The cable works with the dealer's iPod which is a newer model. The cable came with the car when I purchased it. Please advise. Thanks.
Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden
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