IPod nano not charging on Windows XP

My iPod nano won't charge at all, and I have Windows XP. After I plug my nano into my computer via USB, a white screen comes up on the nano that shows a "dead" iPod and the address for the Apple support website. Then the screen goes to the depleted battery icon, with the lightning bolt at the far left side of the battery sign(which isn't blinking). I've had my iPod plugged into my computer for over 4 hours, and nothing seems to be happening. Once in a while, the white screen with the dead iPod comes back up, but the battery still won't charge. If anyone could help me with this, I'd appreciate it! Thanks very much.

Hi MsMayZ,
I don´t want to sound negative, but that seems like a typical Windows XP problem.
When I received my first Shuffle, it did not work on my XP machine, making me think that there´s a problem with the device. But then, I had the chance to setup a new PC from scratch (XP Pro, SP 2 etc.) and suddenly, the Shuffle worked like a charm. The same happened with my two Nanos.
Windows XP obviously has some serious issues with USB on some machines or under some circumstances which are unfortunately nearly impossible to detect. Let me add, that all of a sudden, an USB scanner refused to work on one XP machine after updating it. With all the help I could get (hotline, Google, manufacturer support), there was no chance getting it back to work - nobody seems to know why...
I know this sounds not very encouraging, but from my experience, if the Nano does not work, it´s most likely a scrambled XP installation
(I am about to remove all USB stuff from the device manager and let XP reinstall it - but I am not sure if this will work...)
kind regards
Tom

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