Ipod nano not connecting to itunes but computer reads it

i just got a new ipod nano and i downloaded itunes 7.0.2. the computer recognizes it because of ding it makes and the ipod itself acts like one should. it also shows up in "my computer", but it does not appear in itunes. i have followed numerous troubleshooting tips with no affect.
please help!

It's woorking!
Ok, after some 40 hours trying to figure out what was wrong in my case, I think I might have found the problem. The newest ipod software (I think) requires USB 2.0. I have a Dell Dimension 2400 Desktop running Windows XP Pro SP2. There are several USB ports: 2 in the front and 4 in the back. One of the first things I did was go to the device manager and check whether I had USB 2.0. Indeed, there was a USB 2.0 Enhanced Host Controller. All the problems I encountered were the same whether I used the two ports on the front or the two lower ports on the back. I went to the store for the second time ready to turn in my ipod nano and try to get my money back, but they told me that my computer didn't have a USB 2.0 port and that was the reason I was having trouble. They made me buy a USB 2.0 PCI card and sent me home. Before I proceeded to install the card, I carefully revised my ports. That's when I realized I had a printer connected to another USB port, ánd because of that I didn't notice I had two extra USB ports that carried that funny symbol you will find on the USB ipod connector. I hadn't tried the ipod on the port the printer was connected to, neither on the one next to it. I hooked my ipod to the ipod-virgin port and it worked! Finally! itunes recognized my ipod and I was able to upload songs and all. I didn't realize that even if you have one or two 2.0 USB ports, the others aren't necessarily 2.0 (on the device manager there were other host controllers that were not "Enhanced"). I guess this is what happened. I can't come up with any other explanation.
Windows XP Pro

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Ipod Nano not recognized by itunes but appears on the explorer. Log message

My ipod doesn't appear on itunes but is recognized by windows. It used to work before.
I have found several answers to this problem but no one can't solve the problem : 5R, Terminal Service, Ipod Service, Restore, Reset, Usb, Last version of Itunes....
With the last version of Itunes, I have launched the diagnotisc and the result is four green led.
I have recorded the log file and into this one there are few message that show errors (I have copied only interesting messages):
[SERVICE: 0x140,08:48:25 ERROR] Did not find first letter of stage
[SERVICE: 0x980,08:51:21 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x980,08:51:21 INFO] File does not exist!
[SERVICE: 0x980,08:51:21 INFO] [1] CreateFileW error 0x3
[SERVICE: 0x980,08:51:21 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0x980,08:51:21 INFO] [1] ReadDevicePreferences() failed!
I can't understand these messages but I have the feeling that they have a relation with the hidden file Preferences store in ipod_control\device
When I tried to open Preferences with "bloc note" of windows it doesn't work. Maybe this file is corrupted seen that I can open the file "SysInfo" which is in the same repertory. When I format the Ipod with FAT32, these files reappeared with the next power on and I have always same problem.
Does anyone know if this file "Preferences" is readable with a valid iPOD?
What mean "Did not find first letter of stage?" of the log message?
Thanks for your answers,
Nicolas

If its brand new and doing this, return it with receipt.

Ipod nano not connecting to itunes or updater

I just bought my new ipod nano a few days ago. Ever since I got it, it has not been able to connect to itunes and gets a "ipod service error" in the updater. However, it is recognized im my computer as a removable disk. I have tried all of the apple support suggestions, tried formatting it, reinstalling, amongst many other things.
I realize my problem now is that the ipodservice.exe is not running at all in processes in windows task manager. I looked in the bin folder of the ipod in program files, and it is there so it doesn't make sense that it doesn't run.
If anyone has any suggestions as to why this exe file is not running please help me. Any feedback would be greatly appreciated.
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It's woorking!
Ok, after some 40 hours trying to figure out what was wrong in my case, I think I might have found the problem. The newest ipod software (I think) requires USB 2.0. I have a Dell Dimension 2400 Desktop running Windows XP Pro SP2. There are several USB ports: 2 in the front and 4 in the back. One of the first things I did was go to the device manager and check whether I had USB 2.0. Indeed, there was a USB 2.0 Enhanced Host Controller. All the problems I encountered were the same whether I used the two ports on the front or the two lower ports on the back. I went to the store for the second time ready to turn in my ipod nano and try to get my money back, but they told me that my computer didn't have a USB 2.0 port and that was the reason I was having trouble. They made me buy a USB 2.0 PCI card and sent me home. Before I proceeded to install the card, I carefully revised my ports. That's when I realized I had a printer connected to another USB port, ánd because of that I didn't notice I had two extra USB ports that carried that funny symbol you will find on the USB ipod connector. I hadn't tried the ipod on the port the printer was connected to, neither on the one next to it. I hooked my ipod to the ipod-virgin port and it worked! Finally! itunes recognized my ipod and I was able to upload songs and all. I didn't realize that even if you have one or two 2.0 USB ports, the others aren't necessarily 2.0 (on the device manager there were other host controllers that were not "Enhanced"). I guess this is what happened. I can't come up with any other explanation.
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Otherwise, take the computer & iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.

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So, I got my iPod 3rd gen 8gb off craigslist, I had a chance to test it, it worked fine then. I reset it and then tryed to connect to iTunes with my sisters' iPod touch 4th gen usb cable, and it didn't work. I tryed it again on my moms desktop and it says that the USB device is not recognised, so the USB cable DOES work. I downloaded iTunes on the desktop computer, and still, didn't work. I ordered a new cord, maybe it will work, but who knows. Also, I contacted the people I got the iPod from, they said they had reset it and it connected to iTunes just fine.
A nice detailed answer would be appreciated.

Ahh, just un-installed the Apple Mobile Device thing in my Programs and Features, then uninstalled iTunes and reinstalled it and it worked, I got the driver in and did the thing on the page you gave me and it works like a dream. Thank you!!

IPOD NANO NOT RECOGNIZED by ITUNES but is Recognized by Windows

For those of you having this issue please reply with any information you may have. After reading 50 plus articles I have come to the conclusion that Apple's current version of ITunes 7+ is a secrete beta test unleashed on the unsuspecting public. I have tried three unique windows pc's, using Itunes version 6, and called tech support (Tech support "claims" that I need to reinstall windows BS!). ITUNES DID NOT RECOGNIZE my IPod with ITunes 6.05, 7.01,7.02, or 7.1.
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Try a different cable. And are you connecting directly to your computer or through a USB hub?

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Good Afternoon All,
I have a 1st Gen Nano 1GB that up until iTunes 9 was syncing fine, but now - Nada.
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I have:
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I don't want to restore the Nano if I don't have to, I have some Nike+ run data on there I don't want to lose, but I suppose I can pull it off in disk mode first if I have to restore.
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Fortunately I solved my own problem, but unfortunately it took an iTunes downgrade.
My daughter's iBook was getting dog slow so I decided to pull a "PC" and reload fresh Leopard to clear out the gunk and get her to trim the fat from her iTunes and other directories and clear the mung left over from the original Tiger to Leopard upgrade.
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I will update here.

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So after running all the so called fixes on this article:
iPod shows up in Windows but not in iTunes
http://docs.info.apple.com/article.html?artnum=93716
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just turn on terminal services like in:
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Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

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Try here:
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Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps. The Apple Mobile Device driver is loaded and operating. The anti-virus software and firewall are not at fault (were uninstalled, and made no difference). The iTunes on my older machine running Vista does recognize the inoperative iPod (iTunes has detetced an iPod in recovery mode) and allows me to restore the device. Can anyone help to resolve this problem on the Windows 7 PC?

So yu tried all of this:
Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
If you had then time for an appointment at ther Genius Bar of an Apple store.

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I am unable to get my Ipod Nano to connect to Itunes. My computer is operating with the newest versions of Windows 8 and Itunes. I have completed ALL the steps in the troubleshooting guide through Apple. I would like to use my Nano during the delivery of my son next week. I have looked for answers all over the internet, with no luck. Can anyone help? I see that many people have had the same issue. (My Ipad also did not work). Again, I have completed ALL of the troubleshooting items

Hello again, Pheobesmum.
Thanks for the update on your issue. Some users that have had the issue you're describing have found that removing and reinstalling iTunes has helped them with the issue. The following article provides the steps on how to do this:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you find that the issue persists, you may find more information by using another one of Apple's support resources here: https://expresslane.apple.com/GetproductgroupList.action
Cheers,
Pedro.

Hi,my name is Hemanth.Im using ipod touch and my ipod is not detecting in itunes but detecting in my computer.Im using windows7 os.I tried the troubleshooting process given in web but still it not working please help me.

Hi,my name is Hemanth.Im using ipod touch and my ipod is not detecting in itunes but detecting in my computer.Im using windows7 os.I tried the troubleshooting process given in web but still it not working please help me.

Did you try everything here:
iOS: Device not recognized in iTunes for Windows
Then try a different computer to help determine if yo have an IPod or computer problem.

HT1212 my ipod has "ipod is disabled connect ti itunes" but it will not let me put in the passcod or anything! i cant get off this display?

my ipod has "ipod is disabled connect ti itunes" but it will not let me put in the passcod or anything! i cant get off this display?

You have to restore:
Forgotten Passcode or device disabled after entering wrong passcode

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Doublechecking. Have you also worked through the following troubleshooting document?
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Ipod nano not connecting to itunes but computer reads it

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