Ipod nano not connecting to itunes or updater

I just bought my new ipod nano a few days ago. Ever since I got it, it has not been able to connect to itunes and gets a "ipod service error" in the updater. However, it is recognized im my computer as a removable disk. I have tried all of the apple support suggestions, tried formatting it, reinstalling, amongst many other things.
I realize my problem now is that the ipodservice.exe is not running at all in processes in windows task manager. I looked in the bin folder of the ipod in program files, and it is there so it doesn't make sense that it doesn't run.
If anyone has any suggestions as to why this exe file is not running please help me. Any feedback would be greatly appreciated.
P.S. When I first got my ipod out of the box I plugged it into the computer and put files on it, rather than installing the software first (how stupid of me). I wonder if this is the cause of it not working now.
Windows XP

It's woorking!
Ok, after some 40 hours trying to figure out what was wrong in my case, I think I might have found the problem. The newest ipod software (I think) requires USB 2.0. I have a Dell Dimension 2400 Desktop running Windows XP Pro SP2. There are several USB ports: 2 in the front and 4 in the back. One of the first things I did was go to the device manager and check whether I had USB 2.0. Indeed, there was a USB 2.0 Enhanced Host Controller. All the problems I encountered were the same whether I used the two ports on the front or the two lower ports on the back. I went to the store for the second time ready to turn in my ipod nano and try to get my money back, but they told me that my computer didn't have a USB 2.0 port and that was the reason I was having trouble. They made me buy a USB 2.0 PCI card and sent me home. Before I proceeded to install the card, I carefully revised my ports. That's when I realized I had a printer connected to another USB port, ánd because of that I didn't notice I had two extra USB ports that carried that funny symbol you will find on the USB ipod connector. I hadn't tried the ipod on the port the printer was connected to, neither on the one next to it. I hooked my ipod to the ipod-virgin port and it worked! Finally! itunes recognized my ipod and I was able to upload songs and all. I didn't realize that even if you have one or two 2.0 USB ports, the others aren't necessarily 2.0 (on the device manager there were other host controllers that were not "Enhanced"). I guess this is what happened. I can't come up with any other explanation.
  Windows XP Pro  

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