Ipod nano not formatting

Just got my nano today and when i go through the ipod setup, it tells me that my ipod needs to be formatted, goes through 45 minutes of "Waiting for ipod" and then tells me there was an error in communicating, try again. I'm ready to throw this thing through the window, I've done this about 6 times. Finally, I went through the setup without adding the ipod. Is the format necessary? It's still charging at this point, so I haven't looked at my iTunes yet to see if it's recognized. Any help would be appreciated.
Lisa

strange, as Nono should be peformatted in FAT32. Can you try to uninstall the iTune and iPod updater, reinstall them again, do not open iTune yet until you plug your Nono to your PC. Open the iPod updater and do the Restore.

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