Ipod Nano not recognised as an iPod

Hi, I have a fourth generation iPod nano, which today just started not working correctly. When inserted into my Mac, it will be recognized as a removable drive (with the name "noname" on the desktop, and it is not recognized at all in iTunes. I have tried resetting the nano, but that doesn't help. I have also tried running in disk mode which also did nothing. When I double click on the Noname icon, it is completely empty. When I look at the iPod menus they are all there but there is no music. I tried to restore it, but since it will not appear as a device in iTunes, I can not do this...
Any help or advice would be greatly appreciated.

Hello Jasnz,
And welcome to Apple Discussions!
It sounds like you have already tried a coulple of these, but I would make sure you work through the rest of the these troubleshooting steps as necessary to try and resolve this issue.
http://support.apple.com/kb/TS1410
B-rock

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6th generation Ipod nano not recognised in itunes

When I plug my ipod into my laptop, it is recognised in my computer but not in itunes or as a device when trying to safely remove it.
I tried plugging my 4th generation ipod nano into my laptop but again the same thing happens.
I tried plugging it into a different laptop and my 4th generation was recognised but my 6th wasn't. In another laptop, my 6th generation was recognised in itunes and worked fine.
I have tried resetting my ipod both ways, uninstalling itunes and reinstalling, using different USB ports and uninstalling everything apple related and reinstalling it but that hasn't solved the problem.
My laptop was sent away to have the hard drive replaced and this problem has happened since but that doesn't explain why it worked in another laptop but not in another one.
Can anyone suggest anything else I could do to try to make it work?
My laptop runs windows 7.
Thank you!

I've tried all of the USB 2.0 ports on my laptop and I have tried using a different cable.
I've tried resetting the ipod whilst connected to the laptop and still isn't recognised.
I am working through the iPod not recognised in 'My Computer' and in iTunes for Windows:
Step 1: didn't help
Step 2: didn't help
Step 3: didn't help
Step 4: Empty your Temp directory and restart - When I tried to delete the Temp folder, a message came up saying 'action can't be completed because the folder or file is open in another program' but I didn't have anything else open so I can't delete that folder.
Step 5: Verify that the Apple Mobile Device USB Driver is installed - when I opened the Device Manager window, it was empty, there was nothing, so I couldn't continue with that step.
Step 6: didn't help
Step 7: I've already tried to remove and reinstall iTunes and it hasn't helped
Step 8: Disable conflicting System Services and Startup Items - I did this and restarted my laptop then tried opening iTunes but it said Bonjour had been disabled so I enabled it but setting it to Automatic and then opened iTunes but the iPod still wasn't recognised.
Step 9: I turned off security and tried but he iPod still wasn't recognised
Step 10: doesn't apply to me as I'm using Windows 7
I've tried the steps in iPod troubleshooting assistant and they haven't helped.
I've put it into disk mode and its still not recognised.
My ipod isn't Macintosh-formatted.
My ipod doesn't sync via FireWire.
I have now worked through each and every single suggestion from Apple.
I have run a device connectivity test with the iPod attached and here are the results:
Support services: iPod support service is running (green)
                  iTunes Helper is not running (red)
                  Apple Mobile Device is not running (amber)
Ports: USB ports verified (green)
       No FireWire ports found (green)
       No iPod, iPhone or iPad found (red)
Device Sync Tests: No iPod, iPhone or iPad found (red)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
SAMSUNG ELECTRONICS CO., LTD. 300E4C/300E5C/300E7C
iTunes 10.7.0.21
QuickTime 7.7.3
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D7AE1C033D0928
Current user is not an administrator.
The current local date and time is 2012-11-27 22:45:34.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 610M
NVIDIA, NVIDIA GeForce GT 620M
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {FD1953DA-7EE0-4CAC-B856-852249377319}
Description:            Atheros AR9485WB-EG Wireless Network Adapter
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 00:00:00 1970
Lease Expires:       Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name:        {04AC2129-0CAE-458D-A5AD-DE6950E4C3DB}
Description:            Realtek PCIe GBE Family Controller
IP Address:             144.124.124.44
Subnet Mask:          255.255.248.0
Default Gateway:    144.124.127.254
DHCP Enabled:      Yes
DHCP Server:         144.124.127.254
Lease Obtained:     Tue Nov 27 22:06:16 2012
Lease Expires:       Thu Nov 29 22:06:16 2012
DNS Servers:         144.124.16.12
                                144.124.16.11
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-11-27 22:34:48.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently not running.
Universal Serial Bus Controllers:
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26. Device is working properly.
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone or iPad found.

Ipod nano not recognised windows 8

I recently bought a new windows 8 computer in Australia and I have a ipod nano 6th generation and Ipad mini both from Australia.
At first Itunes would not open untill I ran it as an administrator, now it works but will not recognise any of my devices. I am currently living in Canada and I am unsure if when I have reinstalled itunes it has made the software uncompatible. I think this is highly unlikely but im starting to wonder if anything is possible.
Upon connecting my device it comes up in the devices and hardware tab as faulty I have removed and added it several times reinstalled and restarted. When I open it in Itunes it tells me that I should reinstall itunes because there is an ipod that can not be recognised. I have no idea what to do I've tried everything I can think of and Ive racked my brains.
Is there anyway I can get these apple products to work or are they now useless because I've updated my windows to windows 8.
HELP!

Hello there, xyrleex.
The following Knowledge Base article offers up some great, in-depth steps for troubleshooting the issue you're describing:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Ipod classic not recognised as an ipod

my ipod was originally mac-formatted and a fren connected it to her pc instead and reformatted it. (not sure how it was done)
but now it is no longer recognised as an ipod! itunes does not recognise it and my desktop shows a harddrive has been connected ( http://t.co/C0JCgVv not even the ipod logo appears anymore, just a white drive icon used).
from ipod itself, it shows 0kb used and 0kb free.
tried changing it to diskmode and reconnecting it to my mac, but still the same results.
i cant restore the ipod cause it wont even load in itunes.
anyone got any advice? pls

Hello McPimp,
And welcome to Apple Discussions!
If you can get it to show up on your desktop as a hard drive, try reformatting it using *Disk Utility*. See this article for instructions on how to do this.
http://b-rockprogramming.blogspot.com/p/ipoditunes-tutorials-and.html
B-rock

Ipod nano not recognised in windows or itunes have done R&R twice

I have had ipods from the beginning of time. trying to sync brand new gen 6 nano without any success. My ipad works OK. can any one help?

A few things to try before doing a reinstall:
- Connect the iPod directly to your computer. Not through a hub. Also, if you are connecting to a USB port on the front of your computer, try one on the back.
- Disconnect all other USB devices except for your keyboard and mouse. There may be some other USB item conflicting with your iPod.
If neither of those helps, you should try doing a full reinstall. This means reinstalling all the Apple items (not just iTunes). Here is an article from Apple on how to do this.
http://support.apple.com/kb/ht1925
After you do the uninstall/reinstall, you should be good to go.
i

New ipod nano not recognised

ok, so just bought new ipod (7th generation) nano. All excited when it came, plugged it into and it says on my itunes that "an ipod has been detected but could not be identified properly, please disconnect then reconnect and try again" so obviously i did that. Didn't work. Tried all 3 of my other usb ports. Didn't work. Looked online and followed all the steps (restarting computer, updating windows, checking my usb ports, resetting ipod, and reinstalling itunes. none of this worked!! Really annoyed as I am wanting to use my new nano as my last one is literally dying! (hold button doesn't even work in my old one!)
any help or advice would be greatly appreciated!

Could be an issue with the new lighting cable as others have reported similar problems. Does it connect with another PC or Mac running iTunes?
If nothing else, I would recommend returning the iPod for a replacement as soon as possible.
B-rock

Ipod nano not working with my Ipod / Itunes setup

I have just bought a 30 GB Ipod and set this up on my Dell Windows XP computer. This works fine and I have been able to synchronise the majority of my music with it.
At the same time, however, I bought my daughter a 2 gb nano. This I cannot get to work on the same computer, even though it recognises it as a different source. It won't let me set up a specific playlist for the nano, or manually add music files.
Is there some restriction on using 2 ipods together on one machine that I should be aware of?

You can use two or more iPods on one computer. There are a couple of methods. Method one is to have two Mac or Windows user accounts which by definition would give you two completely separate libraries. Method two is to set your preferences so that either one or both iPods get updated with only certain playlists within one library. Are you getting any error messages when you try to set up your playlists or drag your music manually?: How To Use Multiple iPods with One Computer

I have just downloaded update for itunes and now my ipod is not recognised, my ipod is displaying a picture of a usb cable and itunes logo , please help

I have just downloaded the latest update for itunes and now my ipod is not recognised and my ipod is showing a usb cable and itunes logo please help me.

Try the troubleshooting here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

My ipod nano is recognised by my new MacBook Air, and even transferred purchases from it, but it won't synch?

My old ipod nano is recognised by my new MacBook Air, and even transferred purchases from it, but it won't synch?
When I linked it it used the name I had given the ipod so it seems strange that it won't synch even though it is definitely connected.

See if this helps:
iPod not recognized in iTunes and Mac desktop - Support - Apple
OR
iTunes 10: iPhone, iPod or iPad Won't Sync - Apple Toolbox
Message was edited by: keeferaf

TS4433 M 7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas

7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas.

Hey haptat1,
Thanks for the question. I understand that your iPod nano is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M.

My ipod is not recognised since installing the latest Itunes update. Why is this?

Downloading the latest version of Itunes yesterday and have not been able to sync my ipod since then. An error message keeps coming up about the device not being recognised. Have gone over all of the support pages to solve this but have got nowhere. Wondering has anyone else had issues like this since yesterday and being able to sove this?

Hi CRONIN35,
We've an article (linked below) that serves as a good starting point for getting your computer and iTunes to properly recognize your iPod.
iPod nano: Error message saying that iPod could not be identified properly
http://support.apple.com/en-us/HT203350
Sincerely,
Allen

My daughter has an iPod Nano but just received an iPod Touch 5G but iTunes won't recognise the new device. What can we do?

My daughter has an iPod Nano but just received an iPod Touch 5G but iTunes won't recognise the new device. What can we do?

iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
You need iTunes 11.1 or later on the computer.
Does the iPod charge?

I tried to update my ipod but then it didnt work saying that an unknow error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it is on my screen, i dont know what to do?

i tried to update my ipod but then it didnt work saying that an unknown error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it (an arrow leading to the itunes sign) is on my screen, i dont know what to do?

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

IPod nano not recognized by new computer with same version of iTunes

iPod nano not recognized by iTunes on new computer. Same iTune versions. Going from Windows 7 to Windows 8.1.

Have a look at these 2 articles.
Windows XP cannot detect an iPod.
USB drivers are not installed properly or are out of date.

Ipod Nano not recognised as an iPod

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