IPOD NANO NOT RECOGNIZED by ITUNES but is Recognized by Windows

For those of you having this issue please reply with any information you may have. After reading 50 plus articles I have come to the conclusion that Apple's current version of ITunes 7+ is a secrete beta test unleashed on the unsuspecting public. I have tried three unique windows pc's, using Itunes version 6, and called tech support (Tech support "claims" that I need to reinstall windows BS!). ITUNES DID NOT RECOGNIZE my IPod with ITunes 6.05, 7.01,7.02, or 7.1.
I would like everyone to support this Thread with as many post as possible Lets bring the worm out of the rotten Apple.
Thanks.
Disgruntled "Paper weight" Pod user.

Try a different cable. And are you connecting directly to your computer or through a USB hub?

Similar Messages

  • Ipod nano not connecting to itunes but computer reads it

    i just got a new ipod nano and i downloaded itunes 7.0.2. the computer recognizes it because of ding it makes and the ipod itself acts like one should. it also shows up in "my computer", but it does not appear in itunes. i have followed numerous troubleshooting tips with no affect.
    please help!

    It's woorking!
    Ok, after some 40 hours trying to figure out what was wrong in my case, I think I might have found the problem. The newest ipod software (I think) requires USB 2.0. I have a Dell Dimension 2400 Desktop running Windows XP Pro SP2. There are several USB ports: 2 in the front and 4 in the back. One of the first things I did was go to the device manager and check whether I had USB 2.0. Indeed, there was a USB 2.0 Enhanced Host Controller. All the problems I encountered were the same whether I used the two ports on the front or the two lower ports on the back. I went to the store for the second time ready to turn in my ipod nano and try to get my money back, but they told me that my computer didn't have a USB 2.0 port and that was the reason I was having trouble. They made me buy a USB 2.0 PCI card and sent me home. Before I proceeded to install the card, I carefully revised my ports. That's when I realized I had a printer connected to another USB port, ánd because of that I didn't notice I had two extra USB ports that carried that funny symbol you will find on the USB ipod connector. I hadn't tried the ipod on the port the printer was connected to, neither on the one next to it. I hooked my ipod to the ipod-virgin port and it worked! Finally! itunes recognized my ipod and I was able to upload songs and all. I didn't realize that even if you have one or two 2.0 USB ports, the others aren't necessarily 2.0 (on the device manager there were other host controllers that were not "Enhanced"). I guess this is what happened. I can't come up with any other explanation.
      Windows XP Pro  

  • 1st Gen iPod Nano not appearing in iTunes, but DOES appear as a disk

    Good Afternoon All,
    I have a 1st Gen Nano 1GB that up until iTunes 9 was syncing fine, but now - Nada.
    The Nano is in disk mode and appears just fine in Finder, I can eject it and it's charging fine but iTunes 9 won't see it.
    I have:
    - reset the iPod (not restored because it won't show up in iTunes)
    - updated iTunes to r9 and checked for any other outstanding updates
    - Re-installed iTunes 9
    - this morning I applied the 10.6.1 update
    - The update forced a reboot of the iMac so I have rebooted since the issue started
    I can't do most of what is in this KB article because it won't appear in iTunes (hard to restore otherwise, right?): http://support.apple.com/kb/TS1410
    My iPod Touch's (both 1Gen) connect to the same USB port/cable combination just fine and applied the 3.1 update to both through the same port/cable.
    I don't want to restore the Nano if I don't have to, I have some Nike+ run data on there I don't want to lose, but I suppose I can pull it off in disk mode first if I have to restore.
    Any help is greatly appreciated.

    Fortunately I solved my own problem, but unfortunately it took an iTunes downgrade.
    My daughter's iBook was getting dog slow so I decided to pull a "PC" and reload fresh Leopard to clear out the gunk and get her to trim the fat from her iTunes and other directories and clear the mung left over from the original Tiger to Leopard upgrade.
    As part of that I initially skipped the iTunes 9 update and connected the iPod to iTunes 8 - it was recognized instantly and uploaded my Nike+ data.
    I did notice that the Nano is still PC formatted from back in the day before I switched to Mac. I am going to try connecting it to my iTunes 9 iMac again, and if nothing comes up I am going to restore it in iTunes 8 to Mac format and then see what happens in iTunes 9.
    I will update here.

  • Hi,my name is Hemanth.Im using ipod touch and my ipod is not detecting in itunes  but detecting in my computer.Im using windows7 os.I tried the troubleshooting process given in web but still it not working please help me.

    Hi,my name is Hemanth.Im using ipod touch and my ipod is not detecting in itunes  but detecting in my computer.Im using windows7 os.I tried the troubleshooting process given in web but still it not working please help me.

    Did you try everything here:
    iOS: Device not recognized in iTunes for Windows
    Then try a different computer to help determine if yo have an IPod or computer problem.

  • TS4433 M 7th generation ipod is not recognised in itunes.  It is in windows and i have uninstalled it and installed again 3 times any ideas

    7th generation ipod is not recognised in itunes.  It is in windows and i have uninstalled it and installed again 3 times any ideas.

    Hey haptat1,
    Thanks for the question. I understand that your iPod nano is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    iTunes reports that "iTunes cannot recognize this iPod at this time"
    http://support.apple.com/kb/TS1416
    Thanks,
    Matt M.

  • IPod touch 4th generation will not sync with iTunes, but shows up in Windows 7 64bit(Acer Aspire laptop)

    Hello all, I am writing this message in the hope that somebody can help me to solve my issue with my iPod touch fourth generation. It has been unable to sync with iTunes, but shows up in windows as the iPod touch. I also had this problem with my older iPods as well (Ipod nano 4th Gen, iPod touch 2nd gen(Batteries done for that one)) I can sync music with iCloud, but I have a bunch of songs that are not in the store, and I sincerely want to add those, alot.
    I've checked the "iPod appears in Windows but not in iTunes" with the link here: (http://support.apple.com/kb/TS1363), and followed that process, but to no avail, it does not solve the problem. I've tried to reset the entire ipod by making it enter DFU mode and then rebooting the entire iPod (shows up in iTunes in temporary mode) but once restored, does not appear in iTunes, but still in Windows detected still as a iPod, looks like the iPod and everything. I also have the most uup-to-date iTunes installed (10.5 I believe, just got it today)
    This is extremely frustrating because that is why I purchased the iPod (and for the games and apps, those are great too). The iPod was also purchased three days ago, and the setup still didn't detect it.  I am not mad at anybody here or the Apple company itself, but I have not found any help online with the browsing option (for support of course).
    Please, I would absolutely love the help, i'd be eternally grateful for it.
    -Tyler

    Never mind, turns out that by uninstalling the programs "Megakey" and "Megaupload" it had resolved this issue.

  • New iPod nano not working on iTunes

    Hi people. Total newbi so bear with me!
    I have an iPod Mini 4gb which i used with iTunes, everything worked fine. For my birthday I bought a new iPod nano. I tried clicking in the new nano but the computer wouldnt find it.
    I then tried to download the latest version of iTunes but i keep getting the same message
    "ERROR 1921 SERVICE IPOD SERVICE COULD NOT BE STOPPED. VERIFY THAT YOU HAVE SUFFICIENT PRIVILEGES TO STOP SYSTEM SERVICES"
    I deleted the old iTunes and tried to start afresh but I get the same error.
    Is it possible to run my old iPod mini and the new iPod nano and the same iTunes and does anybody know how to get around this error message??!?
    Thanks for reading!

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • My ipod won't connect to itunes but shows up in windows

    i have a IPOD nano 3rd Gen
    its not connecting to itunes but it shows up in the windows file explorer.....
    i had Checked all the Ports of My pc and reinstalled Itunes..
    anyone Please HELP.!!

    Hi Rajesh,
    Here's two documents that can help you resolve the issue, a troubleshooting assistant that has a few quick fix tips and a detailed troubleshooting article with additional suggestions.
    iPod nano (3rd generation) Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/nano3gen
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    If you have any difficulty with one of the troubleshooting steps just reply with details about the step and what you are seeing.
    -Jason

  • IPod Nano not recognized in iTunes but as hd in windows

    So after running all the so called fixes on this article:
    iPod shows up in Windows but not in iTunes
    http://docs.info.apple.com/article.html?artnum=93716
    We are still not able to get this thing recognized by iTunes. My wife's 4g mini works fine, as well as my 80g 5g. I'm just thinking that this is a hardware issue. My buddy at an unnamed large chain retailer has had 12 of the 2nd gen Nanos come back to his store in the last week for the same issue Will not sync up in windows). Apple needs to get on the ball and get this fixed. My wife is ready to return it and wait for the Zune to come out, but i convinced her to wait to see what we get here.

    just turn on terminal services like in:
    http://discussions.apple.com/thread.jspa?threadID=658635&tstart=0

  • Ipod shuffell not recognized on itunes but is recognized in windows

    I have connected my ipod shuffell 5th gen and followed the steps Apple outlined if it is not found but still no luck.  Any Suggestions?  It appears on my "ound new hardware" wizard.

    Device not detected in iTunes for Windows

  • Ipod nano not connecting to itunes or updater

    I just bought my new ipod nano a few days ago. Ever since I got it, it has not been able to connect to itunes and gets a "ipod service error" in the updater. However, it is recognized im my computer as a removable disk. I have tried all of the apple support suggestions, tried formatting it, reinstalling, amongst many other things.
    I realize my problem now is that the ipodservice.exe is not running at all in processes in windows task manager. I looked in the bin folder of the ipod in program files, and it is there so it doesn't make sense that it doesn't run.
    If anyone has any suggestions as to why this exe file is not running please help me. Any feedback would be greatly appreciated.
    P.S. When I first got my ipod out of the box I plugged it into the computer and put files on it, rather than installing the software first (how stupid of me). I wonder if this is the cause of it not working now.
    Windows XP

    It's woorking!
    Ok, after some 40 hours trying to figure out what was wrong in my case, I think I might have found the problem. The newest ipod software (I think) requires USB 2.0. I have a Dell Dimension 2400 Desktop running Windows XP Pro SP2. There are several USB ports: 2 in the front and 4 in the back. One of the first things I did was go to the device manager and check whether I had USB 2.0. Indeed, there was a USB 2.0 Enhanced Host Controller. All the problems I encountered were the same whether I used the two ports on the front or the two lower ports on the back. I went to the store for the second time ready to turn in my ipod nano and try to get my money back, but they told me that my computer didn't have a USB 2.0 port and that was the reason I was having trouble. They made me buy a USB 2.0 PCI card and sent me home. Before I proceeded to install the card, I carefully revised my ports. That's when I realized I had a printer connected to another USB port, ánd because of that I didn't notice I had two extra USB ports that carried that funny symbol you will find on the USB ipod connector. I hadn't tried the ipod on the port the printer was connected to, neither on the one next to it. I hooked my ipod to the ipod-virgin port and it worked! Finally! itunes recognized my ipod and I was able to upload songs and all. I didn't realize that even if you have one or two 2.0 USB ports, the others aren't necessarily 2.0 (on the device manager there were other host controllers that were not "Enhanced"). I guess this is what happened. I can't come up with any other explanation.
      Windows XP Pro  

  • Ipod Nano not showing in Itunes or Windows

    hi,
    when i connect my ipod to my computer it charges but does not show under itunes or in windows. i've tried all the Rs except one...restore. and the only reason i haven't tried restore is because i can't access my ipod under itunes to run the restore! someone pls help if u can...i'm just about ready to smash the thing!i've spent hours these past two weeks trying to get it to open under itunes with no luck. sometimes it pops up as a "new device that is not working properly", but then it just disappears again and i can't find it under my devices!! somebody, anybody, pls help!
    2nd Gen ipod nano   Windows XP  
      Windows XP  
      Windows XP  

    I have a simelar problem. My wife had an ipod mini which was synced to itunes, I brought her a 4GB ipod nano yesterday and I told her just plug it into the computer and then it will have auto instructions.
    Actually what happens is nothing, I plug it in and it charges, nothing else. I have uninstalled itunes and downloaded it again but it still has my mums ipod mini songs on there.
    basically the ipod does not seem to sync with itunes...any help will be appriciated.
    Matthew

  • My iPod shuffle is not found in iTunes but is found on Windows

    Ok here is my problem. When I purchased my iPod I loaded the iTunes program onto my computer from the disk that was included. For awhile I was able to import songs and add them to my iPod. After a few weeks I tried to add more songs to my iPod but when I connected it to the USB port in the back of my computer the iTunes program said there was not an iPod connected. At that time I did all of the 5 R's and eventually iTunes recognized my iPod and I was able to add my songs back to it. When I tried to add songs a few weeks later it did the same thing. I have tried every USB port that is located on my computer and it still does not show in iTunes. I have done ALL of the 5 R's. I have deleted the iTunes program and everything associated with it and reloaded it again (I have done this 3-4 times). My iPod is showing up in Windows but it is not showing up in iTunes. I have looked at all the manuals online and done everything they have told me to do and I still can't get this thing to work. So now I have an iPod with no music on it and can't get the program to acknowledge my iPod. PLEASE HELP!!!!!
    Gateway   Windows XP Pro   Ad-Aware, Windows Firewall, Spybot

    Question -
    When you say your iPod is recognized by MyComputer, is it showing as an Apple iPod or a Removable Disk?
    You might want to try restoring the iPod once more, and if it doesn't correct the issue or if you're unable to restore, you can go ahead and format the iPod through Windows. Doing so will erase everything on the iPod, however, it normally allows iTunes to recognize it right away.
    To reformat the iPod through Windows:
    -Connect the iPod and wait for it to be recognized in My Computer.
    -Right Click on the iPod's icon in My Computer, whether it is an Apple iPod or a Removable Disk.
    -Click on Format
    -Click on QuickFormat
    -Click on Start
    When it is complete, iTunes should open more or less automatically with the iPod Setup Assistant, where you can rename it and sync files to it.
    **Note: Sometimes, when going through this, your computer will become extremely sluggish. It is important to be patient, and not click on the buttons more than once.
    Good luck!
    Feel free to reply with more questions, or if you're having more problems.
    ~CG

  • 6th generation Ipod nano not recognised in itunes

    When I plug my ipod into my laptop, it is recognised in my computer but not in itunes or as a device when trying to safely remove it.
    I tried plugging my 4th generation ipod nano into my laptop but again the same thing happens.
    I tried plugging it into a different laptop and my 4th generation was recognised but my 6th wasn't. In another laptop, my 6th generation was recognised in itunes and worked fine.
    I have tried resetting my ipod both ways, uninstalling itunes and reinstalling, using different USB ports and uninstalling everything apple related and reinstalling it but that hasn't solved the problem.
    My laptop was sent away to have the hard drive replaced and this problem has happened since but that doesn't explain why it worked in another laptop but not in another one.
    Can anyone suggest anything else I could do to try to make it work?
    My laptop runs windows 7.
    Thank you!

    I've tried all of the USB 2.0 ports on my laptop and I have tried using a different cable.
    I've tried resetting the ipod whilst connected to the laptop and still isn't recognised.
    I am working through the iPod not recognised in 'My Computer' and in iTunes for Windows:
    Step 1: didn't help
    Step 2: didn't help
    Step 3: didn't help
    Step 4: Empty your Temp directory and restart - When I tried to delete the Temp folder, a message came up saying 'action can't be completed because the folder or file is open in another program' but I didn't have anything else open so I can't delete that folder.
    Step 5: Verify that the Apple Mobile Device USB Driver is installed - when I opened the Device Manager window, it was empty, there was nothing, so I couldn't continue with that step.
    Step 6: didn't help
    Step 7: I've already tried to remove and reinstall iTunes and it hasn't helped
    Step 8: Disable conflicting System Services and Startup Items - I did this and restarted my laptop then tried opening iTunes but it said Bonjour had been disabled so I enabled it but setting it to Automatic and then opened iTunes but the iPod still wasn't recognised.
    Step 9: I turned off security and tried but he iPod still wasn't recognised
    Step 10: doesn't apply to me as I'm using Windows 7
    I've tried the steps in iPod troubleshooting assistant and they haven't helped.
    I've put it into disk mode and its still not recognised.
    My ipod isn't Macintosh-formatted.
    My ipod doesn't sync via FireWire.
    I have now worked through each and every single suggestion from Apple.
    I have run a device connectivity test with the iPod attached and here are the results:
    Support services: iPod support service is running (green)
                      iTunes Helper is not running (red)
                      Apple Mobile Device is not running (amber)
    Ports: USB ports verified (green)
           No FireWire ports found (green)
           No iPod, iPhone or iPad found (red)
    Device Sync Tests: No iPod, iPhone or iPad found (red)
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    SAMSUNG ELECTRONICS CO., LTD. 300E4C/300E5C/300E7C
    iTunes 10.7.0.21
    QuickTime 7.7.3
    FairPlay 2.2.19
    Apple Application Support 2.2.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.0.59
    Apple Mobile Device Driver 1.62.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 00D7AE1C033D0928
    Current user is not an administrator.
    The current local date and time is 2012-11-27 22:45:34.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce 610M
    NVIDIA, NVIDIA GeForce GT 620M
    Intel Corporation, Intel(R) HD Graphics Family
    Intel Corporation, Intel(R) HD Graphics Family
    Intel Corporation, Intel(R) HD Graphics Family
    Intel Corporation, Intel(R) HD Graphics 4000
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:        {FD1953DA-7EE0-4CAC-B856-852249377319}
    Description:            Atheros AR9485WB-EG Wireless Network Adapter
    IP Address:             0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:      Yes
    DHCP Server:        
    Lease Obtained:     Thu Jan 01 00:00:00 1970
    Lease Expires:       Thu Jan 01 00:00:00 1970
    DNS Servers:        
    Adapter Name:        {04AC2129-0CAE-458D-A5AD-DE6950E4C3DB}
    Description:            Realtek PCIe GBE Family Controller
    IP Address:             144.124.124.44
    Subnet Mask:          255.255.248.0
    Default Gateway:    144.124.127.254
    DHCP Enabled:      Yes
    DHCP Server:         144.124.127.254
    Lease Obtained:     Tue Nov 27 22:06:16 2012
    Lease Expires:       Thu Nov 29 22:06:16 2012
    DNS Servers:         144.124.16.12
                                    144.124.16.11
    Active Connection: LAN Connection
    Connected:             Yes
    Online:                    Yes
    Using Modem:        No
    Using LAN:             Yes
    Using Proxy:           No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-11-27 22:34:48.
    **** Device Connectivity Tests ****
    iPodService 10.7.0.21 (x64) is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 3.3.0.0 is currently not running.
    Universal Serial Bus Controllers:
    Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26.  Device is working properly.
    Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    **** Device Sync Tests ****
    No iPod, iPhone or iPad found.

  • Why is my brand new iPod nano not appearing in iTunes?

    I just connected the latest iPod nano model to my iMac, and it charges but does not appear in iTunes.  I can't set it up or sync music, etc.  I followed the troubleshooting procedure provided on the apple.support website. 
    Please help!

    Make sure the FM radio is stopped and Bluetooth is turned off.

  • My ipod does not sync with itunes but still have the charging icon.

    My ipod 4th Gen does not sync with itunes. However, the charging icon is there. I even check in My Computer and there is no iPod icon there. So, my iPod charges when i connect it with the usb prot but does not sync. Help me!! 

    Start:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    or
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

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