Ipod nano not recognized by pc and will not turn on

ipod nano not recognized by pc and will not turn on

iPod not recognized in 'My Computer' and in iTunes for Windows 

Similar Messages

  • My iPod nano, 5th generation is frozen and will not respond. There is a charge, was just used 2 hrs ago, and has a song showing on the face but will not turn off or respond

    MMy iPod nano 5th generation is frozen and will not respond.  There is a picture of a an artist on it, it has a charge, was used fine 2 hrs ago, won't turn off ?..

    Good Afternoon CPilkington1,
    If your iPod nano is unresponsive, follow the troubleshooting steps below:
    Apple - Support - iPod - iPod nano (5th generation) Troubleshooting
    http://www.apple.com/support/ipod/five_rs/nano5gen/
    If the issue is not resolved after following the steps outlined in the Troubleshooting Assistant, please reply to this post with additional information or any error messages that may appear.
    Regards,
    - Judy

  • Improperly disconnected ipod nano now screen is blank, and will not shut off.

    I accidently unplugged iPod Nano (second generation) improperly; now the screen is blank and will not shut down.

    Have you tried a hard reset yet? To do this, first make sure the hold switch has not been activated, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.  This may take a couple of tries.
    Otherwise, wait for the iPod's battery to fully drain. Then connect it to a power source charge up as normal. It might be necessary to restore the Nano via iTunes after that as there may be corrupt files still leftover from improperly ejecting the iPod.
    B-rock

  • Ipod nano not turning on

    My iPod nano (6th generation) is fully charged and showing in iTunes however the actual hardware won't turn on, its completely blank, no icons on the screen whatsoever. I have tried resetting via the sleep/wake button and volume down but nothing - its like it's completely drained of power yet it is fully charged

    Take a flashlight and shine it on the nano's LCD display.  Do you see any signs of life from the screen?  There is a good chance that the backlight for the Nano has gone out and is in need of replacement, which will require you to replace the entire LCD.  You can choose to have Apple swap out the Nano for a flat fee or you can send it to a third party repair center to have them swap out the bad part for a little less.
    Here is Apple's pricing: http://www.apple.com/support/ipod/service/prices/
    Before doing that though, try a restore of the device in iTunes to see if that helps as it would clear up any sort of software glitch.
    B-rock

  • 7th generation iPod nano not turning on.

    I bought it like, literally two days ago. And then when I went to plug it into the computer, my computer wouldn't recognize it at all and it wouldn't charge. And it won't even turn on now. Help? I tried updating iTunes and my computer. But it still won't work.

    Thank you very much.
    The solution is also working for me.
    Description of the problem:
    Nano 7 does not switch on.
    Nano 7 does appear on iTunes when connecting nano 7 to PC via USA cable.
    Solution:
    Press and hold ''Home button'' + ''ON/OFF button'' simultaneously until apple logo appears on the screen of nano 7 (in my case, 8 seconds of pressing are necessary).

  • HELP PLEASE - ipod nano flashing icon to menu and won't turn off or work

    Hello everyone
    I've been at this for almost 3 hours.  I've:
    checked the software is the latest.
    Tried the 5 Rs;
    checked it is fully charged;
    THE PROBLEM:
    My ipod generation 5 (which has been used about 6 times in 1.5 years) is turned on and flashes between the apple logo and the menu.
    It won't accept anything I push button wise.
    I'm near tears.  This was a lot of money for me to outlay and it's now not working.
    Does anyone know how I can fix this PLEASE, PLEASE, PLEASE.
    thank you
    Karen

    U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) and/or take the iPod to your local Apple Store or AASP. If you purchased AppleCare, call them.  Let them deal w/it. 

  • I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
    It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

  • My ipod touch is not recognized on itunes and will not turn on or give me the battery sign. I have tried toubleshooting it by holding down the home button and the sleep/wake button, but it doesn't work. What do I do to fix it?

    My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?

    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    For Mac
    http://support.apple.com/kb/ts1591

  • TS1363 I'm trying to set up my new ipod nano, it appears in windows and not in itunes- if I reinstall itunes, will the files of other ipod users on the computer be lost?

    I'm trying to up my new Ipod Nano, it appears in Windows and not in Itunes, if I reinstall Itunes, will files previously set up by other Ipod users sharing the computer be lost?

    You said " I sign in but her music list shows up mixed with about 1/3 of mine."
    Sign in where?
    What music list?
    It also sounds like that computer is not authorized for the account. You can only have 5 computers authorized for one account. If yo go to iTunes>Store>View account and then sign in it will tell you how many (but no what computers) are authorized. There is no way to find out what computers are authorized.
    You can deauthorize all computer once a year.
    See:
    iTunes Store: About authorization and deauthorization

  • Tried everything i can find, ipod nano not recognized by win explorer or itunes.

    ipod nano not showing in windows explorer or itunes. tried every fix i can find, still won't connect. It will connect to another computer, but don't want try a factory restore, it may not work and i lose all my music.

    Hey pepperfromnl,
    Welcome to Apple Support Communities! I'd take a look at this article:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    It'll guide you through troubleshooting steps to resolve the issue and get your computer to recognize the iPod nano again.
    Best,
    David

  • Ipod nano 6 gen power button and volume up and down not working, Ipod nano 6 gen power button and volume up and down not working

    Ipod nano 6 gen power button and volume up and down not working, Ipod nano 6 gen power button and volume up and down not working

    Try restarting your device. If that doesn't work, take it to an Apple store. If it is less than a year old and just stopped working, they will replace it for free (be sure to back it up to iTunes first). If you dropped it, you will have to pay because Apple will not replace a device due to "Human Error." If it is more than a year old, you will either have to pay to get it fixed, or have to pay to get it replaced.

  • IPod nano not recognized by new computer with same version of iTunes

    iPod nano not recognized by iTunes on new computer. Same iTune versions.  Going from Windows 7 to Windows 8.1.

    Have a look at these 2 articles.
    Windows XP cannot detect an iPod.
    USB drivers are not installed properly or are out of date.

  • TS1538 IPOD NANO NOT RECOGNIZED BY ITUNES ON MY PC

    ipod nano not recognized by itunes.  can't sync since sync is greyed out.

    See:
    ]http://support.apple.com/kb/TS3716
    BTW you posted in the iPod touch forum.

  • My iPod does not turn on and it is not recognized by my laptop in iTunes... What can I do?

    My iPod does not turn on and it is not recognized by my laptop in iTunes... What can I do?
    Model iPod 2 Touch, 8G, It stoped working less than a month after it was purchased but I never sent it back for repairs or warranty to Apple.. Is there still a way to repair it on my own. It just simply does not turn on or charge and it is not recognized by iTunes when I plug it in to my MacBook Pro.
    Please advise...

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
    Apple Retail Store - Genius Bar              

  • My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!

    My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!
    I've had this from new for 2 years, the battery life is excellent and lasts for days so I know it's not a power issue as it was fully charged that morning. No signs of connection in itunes, it's not showing as a connected device.
    Can anyone please help?

    Hi gscoops,
    Welcome to Apple Support Communities.
    You may find the steps in our iPod Troubleshooting Assistant helpful:
    http://www.apple.com/support/ipod/five_rs/classic/
    Best,
    Jeremy

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