IPod Nano not recognized by Windows

Thousands of others have posted about this problem on this and other websites.
When I plug-in my iPod, Windows provides a message that it is an "unrecognized USB device". (This happens in XP and Vista.) Device Manager shows lists it as an Unrecognized Device with no driver. I have spent at least 10 hours reading web posts from users with the same problem and trying possible fixes. None has worked.
At the local Apple store the reps said that they would provide a 50% discount on a replacement. This policy seems unfair to customers. The thousands of posts suggest the product is defective. How many other thousands of customers paid for a replacement without posting? Now that I know of the defect, why would I ever buy another one?

Have a look at this document

Similar Messages

  • IPod Nano not recognized on Windows 7 or iTunes

    I just bought an iPod Nano. Windows 7 and the latest iTunes 10.6.3.25 does't recognize my iPod. Windows also did not ask me for my iPod name when plugging in the 1st time. Please help.

    What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • My ipod nano not recognized with windows 8

    I purchased an Ipod Nano today and I am going crazy trying to sync my music to it from my Windows 8 pc.  HELP!!!

    Hi, Rhondag1.
    I would recommend trying the steps in the article below.  See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8. 
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Regards,
    Jason H. 

  • Ipod nano not recognized by Windows 7 USB

    I am having trouble getting iTunes to recognize my ipod nano after installing 11.02.26.  It seems I go through this after every update of itunes.  I get the following message: 
    An iPod has been detected, but it could not be identified properly.  Please disconnect and reconnect the iPod, then try again.
    If the problem persists, uninstall iTunes, then install Itunes again.
    I have tried all of this to no avail. 

    Have a look at this document

  • 7th gen iPod Nano not recognized with Windows 8

    I am running Win8 and am having trouble getting my 7th gen Nano to be recognized either as a device on my PC or in iTunes. Is the Nano compatible with Win8? I have worked thru many of the troubleshooting guides and Apple support pages. Have the most current version of iTunes and have stopped and restarted the Apple Mobile Device Service all to no avail. Any other suggestions?

    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • IPod nano not recognized by new computer with same version of iTunes

    iPod nano not recognized by iTunes on new computer. Same iTune versions.  Going from Windows 7 to Windows 8.1.

    Have a look at these 2 articles.
    Windows XP cannot detect an iPod.
    USB drivers are not installed properly or are out of date.

  • Ipod nano not recognized by pc and will not turn on

    ipod nano not recognized by pc and will not turn on

    iPod not recognized in 'My Computer' and in iTunes for Windows 

  • Tried everything i can find, ipod nano not recognized by win explorer or itunes.

    ipod nano not showing in windows explorer or itunes. tried every fix i can find, still won't connect. It will connect to another computer, but don't want try a factory restore, it may not work and i lose all my music.

    Hey pepperfromnl,
    Welcome to Apple Support Communities! I'd take a look at this article:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    It'll guide you through troubleshooting steps to resolve the issue and get your computer to recognize the iPod nano again.
    Best,
    David

  • TS1538 IPOD NANO NOT RECOGNIZED BY ITUNES ON MY PC

    ipod nano not recognized by itunes.  can't sync since sync is greyed out.

    See:
    ]http://support.apple.com/kb/TS3716
    BTW you posted in the iPod touch forum.

  • My Ipod is not recognized on windows 8. I just reinstalled Itunes on the computer, but nothing

    My Ipod is not recognized on windows 8. I uninstalled I-tuns, and then reinstalled it, but still no Ipod shows up

    Did you do everything here:
    iOS: Device not recognized in iTunes for Windows
    Including
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • TS1369 why doesnt my 5th gen ipod nano not connect with windows 8?

    why doesnt my 5th gen ipod nano not connect with windows 8?

    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • 7th gen nano not recognized by windows 8.1 as a drive OR itunes

    When i plug in (USB) my 7th gen nano, my PC (Windows 8.1) doesn't recognize it as a drive (it pops up as a drive for about 2 seconds then goes away) and itunes says its detected but cant be identified properly.  My 4th gen nano connects just fine.

    Hello Quantum222,
    Thank you for the details of the issue you are experiencing with your iPod nano (7th generation) and iTunes.  I reommend reviewing the articles below for the issue you described:
    iPod nano not appearing in iTunes
    http://www.apple.com/support/ipodnano/assistant/itunes/
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • My iPod touch not recognized by Windows XP Serv.3?

    What can I do that my iPod touch is recognized by Windows XP Service Pack 3 ?

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • IPod is not recognized in windows

    My iPod is not recognized in either Windows 7 or iTunes.  The iPod was jail breaked and that may have an impact.  I did a reset to remove all files and now all I can do with it is view the logo on the screen.  Help.

    Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
    Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

  • Ipod disabled & not recognized in windows 7 or itunes

    My son disabled his ipod touch 4th gen trying to get into it, he planned to give it to his cousin so I just removed the device from his Apple acnt. However, it's still disabled & now not recognized in Windows 7 or by I-Tunes on any computer or usb we try, but it does charge by usb or wall charger. I am not super familiar with Apple products & need some advice if anyone has any. Thanks!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    Also try on another computer

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