Ipod nano not recognized

I just bought my kid a new nano. The finder recognizes it, but iTunes doesn't. Neither does the iPod updater. Everything seems to say I need to update it, but since the updater won't recognize the iPod, I can't. We have an iPod mini that works fine. I've done the various things suggested in discussions, including reinstalling iTunes, trashing the iPod driver, and upgrading to 10.3.9, and reseting the nano.
Apparently my kid did rename the nano, and I wonder if she did something wrong there. Any help appreciated.
powerbook G4 Mac OS X (10.3.9)

First try the following
http://docs.info.apple.com/article.html?artnum=61937
If still cant solve, open the disk utility, and hope
you can see your iPod there. Then go to Tab "ERASE"
and do a Erase". Eject your iPod, open the iPod
updater and plug your iPod with your Mac, and hope
that this time it will get recognized
The disk utility erase function did the trick. Thanks!
powerbook G4 Mac OS X (10.3.9)

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Have a look at these 2 articles.
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USB drivers are not installed properly or are out of date.

TS1538 IPOD NANO NOT RECOGNIZED BY ITUNES ON MY PC

ipod nano not recognized by itunes. can't sync since sync is greyed out.

See:
]http://support.apple.com/kb/TS3716
BTW you posted in the iPod touch forum.

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iPod not recognized in 'My Computer' and in iTunes for Windows

Tried everything i can find, ipod nano not recognized by win explorer or itunes.

ipod nano not showing in windows explorer or itunes. tried every fix i can find, still won't connect. It will connect to another computer, but don't want try a factory restore, it may not work and i lose all my music.

Hey pepperfromnl,
Welcome to Apple Support Communities! I'd take a look at this article:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
It'll guide you through troubleshooting steps to resolve the issue and get your computer to recognize the iPod nano again.
Best,
David

New IPOD nano not recognized by computer

I have a brand new IPOD 3rd Generation. I have windows XP. When it is plugged into the port neither computer recognizes it. I stopped and restarted the service but that did not work either. Any suggestions?
Thanks
Jgalli

Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Patrick

Ipod nano not recognized by itunes and won't charge

Ipod nano is about 3 months old, worked fine before with itunes, but now ipod doesn't start itunes, doesn't show up in finder, and doesn't charge.
I have switched usb ports, reset the ipod, downloaded itunes 6. I downloaded ipod update, but computer doesn't recognize ipod so it isn't updated. I tried "restore", but again not recognized. I tried Isync but it can't find ipod.
Do I need a new cable that attaches ipod to computer?
powrmac Mac OS X (10.4.6)

Hello,
The cord might be the case, but first, try these suggestions:
Try putting your iPod into disk mode, then try connecting it to your computer again...
<a href="How to put your iPod into disk mode</a>
Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
Have you checked this link out?:
<a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
Does your iPod appear in "My Computer"? If so...
iPod shows up in Windows but not in iTunes
If not...
iPod missing in "My Computer" or in iTunes
Post back on what happens when you try these things out. I hope this helps!
~~Kylene

6th gen ipod nano not recognized by itunes on my PC (Windows 7). tried everything to fix, but still not working... please help

I have a 6th gen ipod nano that is not recognized by itunes on my PC (Windows 7). I get an error that it 'could not be identified properly'. I have tried all tips on the apple site to correct the problem, including unistalling and reinstalling itunes twice. Nothing works. Has anyone tried something that worked that is not part of the Apple support page (http://support.apple.com/kb/TS3218)? Thank you in advance for any help!

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

Ipod Nano not recognized by computer (or itunes) but charging.. so connected

worked until this am (though I think I had this once before, a couple years ago, too often follows itunes updates)
connected to computer (win 7) this morning and it is not recognized by computer (or itunes)
can't find it looking in Explorer
but, it is charging so... it is connected
have tried everything except re-installing itunes... if the computer is not seeing it, and it shows the connection when itunes isn't open...
would that make any difference?

diagnostic shows....
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: Y(I removed info)
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
it looks like everything is fine, except it can't find the ipod... why?
when I plug in a thumb drive, it recognizes that, why not the ipod?

Ipod Nano not recognized on my computer

My iPod Nano doesn't show up on My Computer or in the ITunes store under devices.
A popup recommends reconnecting the device but it does not help. It then says to uninstall and reinstall Itunes.
This device used to be recognized on a different pc but we changed out pcs. Is a Nano only supposed to be recognized on only one Pc?

Try one or more of the following
> Restart your computer
> Uninstall & Reinstall iTunes - Windows XP | Windows Vista or 7 | Mac OS X
> Reset iPod (will not delete everything)
> Go to My Computer (Windows XP) or Computer (Windows Vista or 7) and see if iDevice shows
> Restore iPod (will delete everything)
> Make sure iTunes and/or iOS firmware is up to date
Extra Links:
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod: Appears in Windows but not in iTunes
iPod not recognized in iTunes and Mac desktop
Hope this helps.

3rd Generation IPOD Nano not recognized

I have two 3rd generation IPOD nanos that are not being recognized by 4 different windows XP systems. One of them is a 4G unit that my daughter has been using for at least half a year. It is not being recognized when plugged into the USB. The other one is a brand new unit that is also not being recognized. I have installed and uninstalled the iTunes software and have the latest. I have reset the IPODS. I have double checked the USB drivers and such. Rebooted. The whole bit. The 5 R's +.
On my system at work, they are not recognized either. However, I plugged in somebody else's 2nd generation IPOD nano and it was immediately recognized and happy. So this is clearly some kind of 3rd gen IPOD nano issue and likely some kind of software issue that has recently happened.

Mate i have had this problem for ages managed to sort it with itunes 7.4 but i have the problem again.
It is becoming very frustrating to say the least, and no matter what you say on these forums or the amount of times i have emailed apple i dont get any answer.
I basically have over 100 punds worth of equipment on myy desk which is a waste.
And no one is helping from apple.

IPod Nano not recognized by computer.

My iPod Nano 2nd generation isn't recognized whatsoever by my computer. A short recap: On a Windows XP driven computer (not mine and on the other side of the Atlantic) I connected and downloaded music. When I returned home, I wanted to connect my iPod to my own Vista driven computer. No can do! My wife has had an iPod Nano 2nd Generation which was previously correctly connected to my computer. To solve my problem(s) I have logged on to my computer with a different user name and installed iTunes with a clean/empty sheet. Still, I haven't been able to connect my iPod. Is there a solution to this? Cheers, Cai

My iPod Nano 2nd generation isn't recognized whatsoever by my computer. A short recap: On a Windows XP driven computer (not mine and on the other side of the Atlantic) I connected and downloaded music. When I returned home, I wanted to connect my iPod to my own Vista driven computer. No can do! My wife has had an iPod Nano 2nd Generation which was previously correctly connected to my computer. To solve my problem(s) I have logged on to my computer with a different user name and installed iTunes with a clean/empty sheet. Still, I haven't been able to connect my iPod. Is there a solution to this? Cheers, Cai

Ipod nano not recognized by computer, driver issues

Hello All!
I have an ipod nano, first gen, that works just great. Bought another one off of ebay for my husband for Christmas. It looks identical to the one that works - model numbers & year the same - HOWEVER, it is not recognized by iTunes.
I followed an older thread on this forum and followed the directions to download usbstor.sys & usbstor.inf and move to my i368 folder but I still got the same message - something like "Windows highly recommends not installing these drivers because they have not passed logo testing. This could result in serious damage to your computer."
Does anyone know what is the issue? Can it be solved another way? Why does my other nano work? Does anyone know if it is safe to the install usbstor drivers? Help please

Is this any help?
USB drivers are not installed properly or are out of date.
There's also this: iTunes 7 or later doesn't recognize the iPod.

New ipod nano not recognized by itunes

hi,
okay today i got a new ipod nano, i plugged it into the computer and the computer recognized it but itunes didn't. I tried troubleshoot and reinstalling itunes and nothing. My ipod says connected but thats it and it freezes when i reconnected to diffirent usb ports. what should i do? help!!!!!!!
Message was edited by: ariz426

I supposed you have downloaded and installed iTunes 7 on your PC.
It can be either a problem of your PC or the iPod, let have a prove.
Try to find any computer (of course with iTunes preinstalled), if your iPod showed up there, then it is a problem on your computer, read this
http://docs.info.apple.com/article.html?artnum=93716
If your iPod does not show on any computer, then bring it back to the shop

IPod Nano not recognized on Windows 7 or iTunes

I just bought an iPod Nano. Windows 7 and the latest iTunes 10.6.3.25 does't recognize my iPod. Windows also did not ask me for my iPod name when plugging in the 1st time. Please help.

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

My ipod nano not recognized with windows 8

I purchased an Ipod Nano today and I am going crazy trying to sync my music to it from my Windows 8 pc. HELP!!!

Hi, Rhondag1.
I would recommend trying the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
Jason H.

Ipod nano not recognized

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