Ipod nano not seen in finder or itunes

ipod seen in disc utility only, but can't mount. have updated all software, reset and restored, plugged usb into port on computer's back, have chronic flashing do not disconnect on screen, have repaired disc permissions, have reviewed 4 pages of topics. any help appreciated. os 10.3.9
powermac g4 Mac OS X (10.3.9)

Hello there, Hermione.
The following Knowledge Base article provides great, in-depth troubleshooting steps for the issue you're describing:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

IPod Nano Not Seen/Recognized by iTunes

My iPod Nano 2G Model PA478LL running software 1.1.3 is not recognized by iTunes 11.0.4 running on either a MacBookPro (10.8.4) or a MacAir (10.7.8). First time using it in a while. Any ideas why it doesn't show in iTunes anymore? Otherwise the unit is fine and plays songs I sync'ed years ago.

It took me twice, but a full reset by pressing the Menu and Center buttons together finally worked, and iTunes saw the iPod nano.

Ipod Nano not recognized by computer (or itunes) but charging.. so connected

worked until this am (though I think I had this once before, a couple years ago, too often follows itunes updates)
connected to computer (win 7) this morning and it is not recognized by computer (or itunes)
can't find it looking in Explorer
but, it is charging so... it is connected
have tried everything except re-installing itunes... if the computer is not seeing it, and it shows the connection when itunes isn't open...
would that make any difference?

diagnostic shows....
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: Y(I removed info)
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
it looks like everything is fine, except it can't find the ipod... why?
when I plug in a thumb drive, it recognizes that, why not the ipod?

Ipod Nano Not connecting to Windows 8, Itunes

I am unable to get my Ipod Nano to connect to Itunes. My computer is operating with the newest versions of Windows 8 and Itunes. I have completed ALL the steps in the troubleshooting guide through Apple. I would like to use my Nano during the delivery of my son next week. I have looked for answers all over the internet, with no luck. Can anyone help? I see that many people have had the same issue. (My Ipad also did not work). Again, I have completed ALL of the troubleshooting items

Hello again, Pheobesmum.
Thanks for the update on your issue. Some users that have had the issue you're describing have found that removing and reinstalling iTunes has helped them with the issue. The following article provides the steps on how to do this:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you find that the issue persists, you may find more information by using another one of Apple's support resources here: https://expresslane.apple.com/GetproductgroupList.action
Cheers,
Pedro.

IPod does not show in Finder or iTunes

My 2nd generation Nano won't connect to my Mac. The screen alternates between a screen with a dimmed-out Apple logo, a screen with a message saying to restore using iTunes, and a screen showing a the small charged battery icon and a message saying do not disconnect.
Of course I can't restore it using iTunes, because the computer isn't recognizing the iPod, and not disconnecting seems irrelevant, since it's not connected in the first place. (I've nevertheless left it plugged into the computer for about 3 hours in hopes it might resolve itself, but it doesn't look like it's going to.)
The 3 screens alternate at about 1 second intervals. I've tried resetting the iPod and I've tried connecting with a different computer. When I try to reset with the iPod not connected to a Mac, the screen just goes to black. Then if I try reconnecting the USB, I just get the three alternating screens again. (I have the latest version of iTunes, and the iPod software is up-to-date as well. I'm using Snow Leopard on my iMac and Leopard on my laptop.) I've tried restarting the computer. In fact, I'm out of ideas, so I'd be very grateful if anyone has any suggestions.

Hi CorCakalaka,
Just to let you know, you're not on your own. My 30GB 5th gen iPod is doing the same, but I'm running on Windows XP. Tried everything in the support pages and nothing worked. Tried on my Nano and no problems. Hopefully someone who has had this problem and sorted it will get in touch (fingers crossed)

Ipod nano not recognised in windows or itunes have done R&R twice

I have had ipods from the beginning of time. trying to sync brand new gen 6 nano without any success. My ipad works OK. can any one help?

A few things to try before doing a reinstall:
- Connect the iPod directly to your computer. Not through a hub. Also, if you are connecting to a USB port on the front of your computer, try one on the back.
- Disconnect all other USB devices except for your keyboard and mouse. There may be some other USB item conflicting with your iPod.
If neither of those helps, you should try doing a full reinstall. This means reinstalling all the Apple items (not just iTunes). Here is an article from Apple on how to do this.
http://support.apple.com/kb/ht1925
After you do the uninstall/reinstall, you should be good to go.
i

Ipod nano not showing in windows or iTunes

I've just purchased a new 7th. gen Nano. I have a windows 7 laptop with iTunes 11.1.5.5 that is working fine with an ipod clasic.
When I plug the nano in it doesn't show up in itunes or windows file manager. The only place I can see it is under Device Manager where it appears under other devices with no driver installed. If I try to install a driver it fails saying "Windows found a driver software for your device but encountered an error attempting to install it, USB MAss Storage Device.Access is Denied'
Any ideas anyone please????

Hello there, Hermione.
The following Knowledge Base article provides great, in-depth troubleshooting steps for the issue you're describing:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Ipod nano not accepting synced music from itunes

Somehow my music erased from my ipod during my last charge. Now when syncing my music from itunes the music is not going on to the ipod. Any answers out there?

Try restoring your iPod. Restoring will erase the iPod's hard drive, reload the software and put it back to default settings. Once the restore is complete follow the on screen instructions and it should connect to iTunes and give you a prompt to automatically update your library onto the fresh installation. If you want to update manually or using selected playlists choose no and it will default to manual mode and you can choose whatever setting you like: Restoring iPod to factory settings with iTunes 7

Sad ipod and not seen in windows and iTunes

I tried to play my ipod mini yesterday and it displayed and exclamation point and a folder. Then I went to the support page and tried the 5 r's. When I reset my ipod teh screens change from the sad face to the folder. I tried to restore, but my ipod didn't show up in windows or iTunes. I filled out the webpages to get service but it cost too much money. Does anyone know what I should do?
thanks.
DELL Windows ME

Here ya go:
iPod Doesn’t Appear in iTunes/iPod Sad Icon
Good Thread About iPod Sad icon/Folder with Exclamation Point
I hope this helps!

Tried everything i can find, ipod nano not recognized by win explorer or itunes.

ipod nano not showing in windows explorer or itunes. tried every fix i can find, still won't connect. It will connect to another computer, but don't want try a factory restore, it may not work and i lose all my music.

Hey pepperfromnl,
Welcome to Apple Support Communities! I'd take a look at this article:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
It'll guide you through troubleshooting steps to resolve the issue and get your computer to recognize the iPod nano again.
Best,
David

Ipod not seen by windows or itunes

Hello, I'm totally frustrated and have been searching for hours. Please someone help.
- Nano 8 gb
- Windows xp
Neither Windows (my computer) nor Itunes sees my ipod. Ipod is working fine: did the menu/select thing, cable is good.
When I plug the ipod in the usb port I hear a bleep and I get a message bottom right "new hardware found ipod"and the icon is a usb cable. Ipod is not in My computer window. Ipod is not seen by Itunes
Tried Device Manager/I see Ipod with a ? Yellow. If i right click on it and do update driver the ms computer management system crashes and sends error report.
I tried dowloading the USB driver and placing it in the directory, but I got stuck because there is no windows/inf directory. I tried to update the usb driver with the same ms crash.
I'm completely frustrated, please can someone help me.

I was having the same problem the other day. I'm not sure what it was but I think it has something to do with the i tunes and i pod 1.2 update.
What I did was:
1. Uninstall i tunes
2. Restart my computer
3. pluged my ipod in a slow usb line
4. waited until my pc recognized it in there. It took a little while.
5. re installed i tunes from apple.com
6. waited until i tunes recognized my ipod
7. updated my i pod with my library it took a long time because i was in the slow usb plug.
8. re plugged my ipod into a 2.0 usb line
9. i tunes recognized it.
10. I then updated my ipod to the new 1.2 version
11. The problem started happening again
12 I repeated what I did before and now it is working.
It was very frustrating! I hope it works for you.1

Ipod Nano not showing in Itunes or Windows

hi,
when i connect my ipod to my computer it charges but does not show under itunes or in windows. i've tried all the Rs except one...restore. and the only reason i haven't tried restore is because i can't access my ipod under itunes to run the restore! someone pls help if u can...i'm just about ready to smash the thing!i've spent hours these past two weeks trying to get it to open under itunes with no luck. sometimes it pops up as a "new device that is not working properly", but then it just disappears again and i can't find it under my devices!! somebody, anybody, pls help!
2nd Gen ipod nano Windows XP
Windows XP
Windows XP

I have a simelar problem. My wife had an ipod mini which was synced to itunes, I brought her a 4GB ipod nano yesterday and I told her just plug it into the computer and then it will have auto instructions.
Actually what happens is nothing, I plug it in and it charges, nothing else. I have uninstalled itunes and downloaded it again but it still has my mums ipod mini songs on there.
basically the ipod does not seem to sync with itunes...any help will be appriciated.
Matthew

I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

Ipod not seen on computer or iTunes, and has no icon while loading...

my iPod Video 30GB has worked fine on my PC since I got it, and everytime I plugged it into my PC, the iPod screen displayed the message "Do not disconnect the USB cable". Just some few days ago, the message was not displayed at all, and the iPod was not seen on iTuned or on My Computer. The iPod still gets recharged, but it does not show up, and does not display the "Do not disconnect USB cable". I have connected the iPod on my a mac and it worked perfectly fine even though my iPod is Windows Formatted. But it just does not work on the pc anymore. please help! I have tried so many things but nothing seems to work!!!!

Try this link it regarding your computer recongizing your iPod as a network drive
http://docs.info.apple.com/article.html?artnum=93499

IPod Touch 4gen not seen in las test iTunes. Also will not accept my Apple ID pw

iPod Touch 4gen not seen in las test iTunes. Also will not accept my Apple ID pw

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
Where are you entering the Apple ID PW?
What message do yo get when you try?
Have you tried resetting the PW?
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

Ipod nano not seen in finder or itunes

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