Ipod nano not showing in itunes

Have installed iPod nano 4GB on Winxp pro service pack2 usb2.0. first install was with original cd. failed. tried all suggested remedies on apples site. failed
downloaded fresh updates which were the same versions. installed and failed
iPod shows in my computer and also as a running process but fails to show in
iTunes or to auto start iTunes. have also tried both front and rear usb ports, the 6 second hold routine , and singing God save the Queen....but to no avail.
are there any known conflicts with programs....have tried suspending AVG durring install. This is a brand new iPod. All ideas welcomed thankfully. also ran tests in diagnostic mode and had a fail on wheeltest...spinwheel. Is this a critical factor?

I think the problem is the ipod updater software. I had the same problem when i applied the updater to 3 brand new nanos. I found a discussion thread which suggests that you format the ipod drive, which seemed to work. Basically you need to right-click on the ipod drive in your windows explorer folder view and select format. You may need to disconnect and reconnect your ipod to get this to work but once it has been formatted your i-tunes should recognise your nano.
Hope it works!

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    Start here:
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    Message was edited by: ariz426

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