Ipod nano not showing up in itunes and getting message about problem with this drive, ipod nano not showing up in itunes and getting message about problem with this drive
My ipod nano has been working fine for at least three years. All of a sudden I get two messages. First, "there is a problem with this drive, scan and fix it".
And, an Ipod has been detected but can't be identified properly. It's a 6th generation nano and I have Windows 8. Any thoughts?
Hello, oakbay.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Cheers,
Jason H.
Similar Messages
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how can i add videos,movies and tv shows episodes to my ipod nano?I want to know whether i can directly add them through my pc or not without downloading them from i tunes store?
Yes, you can add your own videos to iTunes, then sync them to your nano, subject to supported max resolution limit and file type. The specs for the 7th gen nano says (I don't know which nano model you have), Video Format Support
"H.264 video: 720 by 576 pixels, 30 frames per second; Baseline, Main, and High-Profile level 3.0 with AAC-LC audio up to 256 Kbps; 48kHz; stereo audio in .m4v, .mp4, and .mov file formats
MPEG-4 video: up to 2.5 Mbps, 720 by 576 pixels, 30 frames per second; Simple Profile with AAC-LC audio up to 256 Kbps; 48kHz; stereo audio in .m4v, .mp4, and .mov file formats"
http://www.apple.com/ipod-nano/specs.html
(earlier nanos have lower max resolution limits)
So, "HD" video is too high resolution, so iTunes will not sync such videos to the iPod (although they play in iTunes). If you are asking how to set up iTunes to sync videos in general (regardless of source), please post back. -
I have purcase several audio books via Itunes and they are on my computer however I have been unable to figure out how to transfer (sync??) them to my Ipod. Also I have receipts for several Itune audio books but they are not showing up on my purchased list. Help!!!
lizdance40, audio books are NOT available for redownload. Books with words areavailable for redownload.
See:
http://www.tuaw.com/2013/04/03/audiobooks-are-not-backed-up-by-icloud-can-only-b e-downloaded-o/
In the future please do not post incorrect information
lizdance40 wrote:
If iTunes still carries the books, they ARE available to download from the cloud, either to the computer or your iPod Touch directly.
Open iBooks on the device and tap on 'purchased'.
download.
iTunes does not garentee to carry a book forever, a serious flaw. If you can't find the book in iTunes anymore and didn't keep it on the computer, or backed up, it may be gone.
To add audio books to the iPod;
you have to check the box at the bottom section of the Books screen that says, "sync audio books" -
My itunes library had been fine. I had been using an older ipod nano to sync with my itunes library and had been doing manual syncs, with the preferences in itunes set for not allowing "ipods or iphones" to sync automatically. I found out that apple had a program to replace the battery on this older ipod nano, so I sent it in. It was great, they didn't have an exact replacement and sent me a later ipod nano. However, this ipod nano is so new - I will have to get a newer computer with a later operating system to use it.
So, I thought I'd use my old iphone to listen to my old playlists. I thought the preferences were set for not automatically syncing iphone to itunes.
I've had problems in the past with the syncs with this iphone and my computer because of the USB port (1.1). I'm thinking this was the problem.
The apple store did something to update the software on my iphone when it wasn't working one day. I think that when I tried to sync the iphone to the g4 cube via the old port (1.1) it basically wiped out everything on my itunes. Whatever was my selected playlist for my iphone - that was the only music
that remained on my computer and the iphone. I only had about 20 songs purchased on my library, but alot of music that had been downloaded, I gave away those original cds. I did have a back up on my external drive, but that thing died a few weeks ago from some random power outtages we had this fall.
I'm not looking to purchase retrieval software or have some outside third party to retrieve it for me. It's not that much music lost. I just wanted confirmation that this is what happened: that my old iphone sync is what erased the music.The old iTunes library was lost with the old PC. However, it all that music and content is still on your iPod there are many ways you can extract this content from the iPod and import it back into iTunes.
Your iPod is designed to sync with only one iTunes library at a time. It will recognize the iTunes library on the new PC as a new library. If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is copy everything from the iPod to your new iTunes library on your PC first.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
Hi!
I'm trying to fix a problem I'm having with my iPhone 4S and MacBook Pro.
I did manage to connect it initially and set it up with XCode as well as iTunes.
Today I have spent two hours trying to connect it to my MacBook Pro and I have so far found the following...
iPod 2G - charges from MacBook Pro, Wall Charger, Asus Laptop (works with both my Apple USB cables)
iPhone 4S - doesnt charge from MacBook Pro, but does from Wall Charger and Asus Laptop
- Asus Laptop running Linux Mint recognises the iPhone as a device with 'lsusb' and you can browse photos etc
- MacBook Pro doesn't recognise the iPhone as a device with the 'systemprofiler' equivalent of lsusb
- Interestingly, despite the charging icon not showing, the iPhone either maintains charge or very, very slowly charges
when connected to the MacBook Pro.
Any ideas as to what might be wrong? I've tried both the USB ports on the MacBook Pro and no difference. I've tried the 6 ports
on my old Asus laptop and they all work fine!
Thanks for your help!OK.. Went to the Apple Store - they could either book an appointment with a Genius.. or send the phone for
testing and repair. Found out I have a 2 year warranty on it so have a year left.
My research has led me to assume that the USB 2.0 function of my iPhone was faulty from the day I got it (it kept disconnecting the reconnecting but transferred data fast), but soon stopped doing that and ran at about 1MB/s - USB 1.1 speed - and has done this ever since.
The MacBook Pro somehow is trying to use the USB2.0 function and is not letting the phone fall back to USB 1.1.
To test my theory I found an old USB 1.1 hub... plugged it into the MacBook Pro... then plugged the iPhone
into that. Job done. Charging fine, recognised every single time I connect, and only took a few secs to send over my XCode app to the phone and runs fine! I guess this works as the hub forces the iPhone and MacBook both to USB1.1 mode which then works fine! Will just use it like this for a few months then send it in at an opportune moment (want to get some apps out before I lose my device for repair for a while!)
I will in the next week or so test my iPhone on my friend's MacBook Pro (we bought them the same day but I didn't get the Retina cos I like to be able to upgrade RAM, Hard Drive, and replace battery when it wears out). I will also test their iPhones on my MacBook Pro to see whether it really is the phone or the MacBook!
PS I will get WiFi Sync running since transferring 60GB of data over USB1.1 won't be fun... will do a full factory reset on the phone just in case there is an issue there - will post results of this too! -
I lost my iTunes library on my pc when the hard drive crashed. None of the data on the drive was recoverable and I did not have a backup either locally or on the cloud. Much of the music is from old vinyl and podcasts which are no longer available.
How can I get the music that resides on my ipod nano (4th generation) back onto the new hard drive on my pc.
I have been reluctant to install iTunes on the new hard drive out of fear that I will lose all the contents on the ipod if I try to synch to the new hard drive.
Help!No backup is a huge mistake.
You can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store ... - Apple - Support -
3rd gen iPod Nano will not sync with latest version of iTunes on new laptop. It passes the connectivity test but not the sync test under diagnostics. Worked fine on old Windows 7 laptop but not new one. From Control Panel it shows up as an Apple iPod USB Device...
Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok. -
When i open up itunes on my computer, it says that i have 2 videos but when i sync it and check my ipod touch, it says i have no videos so it only shows up on my computer but not on my iPod touch and its a 4th Generation.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
just bought an ipod nano and cannot figure out how to sync the music from itunes onto it. i go to itunes and nothing happens. Is there a sync button im not seeing? I get my playlisits but that is it.
ALSO does anyone know how to have 2 ipods on 1 computer but seperate?Hi there,
I would recommend taking a look at the information found in the articles below. The first two articles have the same content, but are geared towards either OS X or Windows.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
How to use multiple iPhone, iPad, or iPod devices with one computer
http://support.apple.com/kb/ht1495
-Griff W. -
Hey my iPod is not showing up on iTunes and my computer doesn't recognize it. It runs out of battery very fast and only shows the 'Connect to iTunes" screen. What do I do?
http://support.apple.com/kb/ht1808
http://support.apple.com/kb/ts1567
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
I have an ipod 2 just bought an ipod air and would like to transfer everything over from ipod 2. i backed up the 2 in itunes and when i connect the air it does not even show up. any help would be greatly appreciated.
sorry not ipod 2 but an ipad 2
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show the data shows whe i selet for sync (i have ticked sync only ticked icon) and selected two playlists - the data usage shows an extra 3.2 gb off my 32g ipad and the movies show up purple on the data usage bar, i press apply / sync it takes 20mins to go through 5 stages - never once do i see a song title or number in the update display. then when it finishes the data usage bar goes back to the lower amount before i tried to add the music and movies to my ipad?? The only thing that i have managed to move if pictures??
Im confused, ive always got on fine with moving, updating and syncing my iphone, ipod touch, have done this the same way but NO music or films
when i go through the summary section it says i have selected 757 songs (off two playlists) and i movie (from a digital copy via itunes), they show in usage bar b4 sync but then after sync nothing! i have tried both wi fi sync and normal, i have the lastest updates and CANT FIGURE THIS OUT
When i set up the ipad out the box the other day it asked whether i wanted a NEW INSTALL or RESTORE FROM ICLOUD BACKUP (presumbly off iphone), I choose restore, it then downloaded all the apps and web history/bookmarks etc, although it took about 8 hours to do it which i thought was odd?!
Ive spent £500 on this and if i cant put my msuc or movies on it that makes it a very exspensive web browser, APPLE this should be easier .......! please help - im no techno noob beither grand master, just your average user so im sure people might know what to do... i freakin hope so!ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"
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So my old ipod broke two years ago. I got an ipod classic and synched it to my itunes library on my macbook. Then I had problems with my macbook and had to restore it to factory settings. I have kept my eyes open for a way to get my music backed up in my itunes again cuz I figured this ipod would probably break someday too. Anyway now when I look at my 160g ipod classic, it says I have 0 songs, and 0 videos but 27.3g of "other". I looked around for a solution and I tried updating my itunes and then I plugged my ipod in and it said I needed to restore it to factory settings using itunes. I'm not gonna do that. For the most part I have come across this problem with solutions for pc users and I have a MACBOOK. Anyway I haven't even had my ipod hooked up to my computer for a while because I haven't added any new music and when I charge it, I just hook it up to my iphone charger. This literally happened overnight. I mean there is some stuff on there that is irreplaceable. PLEASE HELP!
p.s. Dumb it down a bit for me.Restoring an iPad from an iTunes-generated backup should not require an Apple ID password.
Did you encrypt the iPad backup? If so, then trying to restore will require entering the encryption password. -
I had to uninstall iTunes because when I connected my ipod and was in that file and clicked on music to add songs that file was empty. Once I downloaded iTunes again a box appeared that said The file iTunes Library.itl cannot be read because it was created by a newer version of itunes..............so then I unistalled iTunes and downloaded again 4 different times and got the same message each time. I am using a laptop Windows Vista 64 bit system...please help
I don't know how you received an upgrade for iTunes. You make it sound like it was sent to you. At most your computer will tell you of a new version and you tell it to download it and install it. However, a computer will not do this for a version which is incompatible. iTunes 10.7 came out a few weeks ago but your computer would not notify you and even if it did, 10.7 would refuse to install on your computer. So this part isn't making a lot of sense.
Two ways to get the 'newer version' message. One is to open your library on a computer running a newer version, and then try to open it with an older version. Usually happens when the library is on an external and used with multiple computers. The second way is if you have multiple versions of itunes installed on your computer.
The newest (and likely the last) iTunes for OSX 10.5.8 is iTunes 10.6.3 which has been out for quite a while.
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575 -
I've tried a lot to get it to work, even using a new charger and putting it into Disk Mode. I really need help. Can anyone give me some advice? Thanks.
Hi Dawson777,
Thanks for visiting Apple Support Communities.
It sounds like you're receiving the message "An iPod has been detected, but it could not be identified properly" when you connect your iPod nano to your PC. You have tried some good troubleshooting steps already, and you may want to review the additional steps in this article:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Best Regards,
Jeremy
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