Ipod nano not turning on

My iPod nano (6th generation) is fully charged and showing in iTunes however the actual hardware won't turn on, its completely blank, no icons on the screen whatsoever. I have tried resetting via the sleep/wake button and volume down but nothing - its like it's completely drained of power yet it is fully charged

Take a flashlight and shine it on the nano's LCD display.  Do you see any signs of life from the screen?  There is a good chance that the backlight for the Nano has gone out and is in need of replacement, which will require you to replace the entire LCD.  You can choose to have Apple swap out the Nano for a flat fee or you can send it to a third party repair center to have them swap out the bad part for a little less.
Here is Apple's pricing: http://www.apple.com/support/ipod/service/prices/
Before doing that though, try a restore of the device in iTunes to see if that helps as it would clear up any sort of software glitch.
B-rock

Similar Messages

  • 7th generation iPod nano not turning on.

    I bought it like, literally two days ago. And then when I went to plug it into the computer, my computer wouldn't recognize it at all and it wouldn't charge. And it won't even turn on now. Help? I tried updating iTunes and my computer. But it still won't work.

    Thank you very much.
    The solution is also working for me.
    Description of the problem:
    Nano 7 does not switch on.
    Nano 7 does appear on iTunes when connecting nano 7 to PC via USA cable.
    Solution:
    Press and hold ''Home button'' + ''ON/OFF button'' simultaneously until apple logo appears on the screen of nano 7 (in my case, 8 seconds of pressing are necessary).

  • Ipod nano not recognized by pc and will not turn on

    ipod nano not recognized by pc and will not turn on

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  • TS1363 My ipod will not turn on at all.  When I connect it to the laptop by the USB, it does not recognize it at all.  What could possibly be the problem?  The Nano was working like 30 minutes ago.

    About 30 minutes ago, I was adding some music to the ipod Nano.  Everything was working fine.  Now, the ipod will not turn on at all.  When I connect it to the laptop with the USB, the computer does not even recognize it.  The screen has a fant image of the plug on it and it says connected.  I followed the procedures for disconnecting it when I was finished with it earlier.  Any idea what is going on here???
    Thanks

    It probably needs to be reset. The procedure is different for different Nano models: http://www.apple.com/support/ipodnano/assistant/itunes/

  • HT4531 My 6th generation nano appears to have locked up.  The screen is on, but nothing happens, and Ipod will not turn off. hear a buzzing noise in headphones.  what can I do?

    My 6th generation nano apears to have locked up.  The screen is on, but Ipod does nothing.  The Ipod will not turn off, and a buzzing noise is heard through the headphones.  What can I do??

    Hello houseman06
    Check out the troubleshooting steps in the article below to get your iPad nano back up and running. Also check to make sure that the lock button is not on preventing it from being un responsive. 
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    Regards,
    -Norm G.

  • Does iPod nano automatically turns off if not used in 2 minutes?

    Does iPod nano automatically turns off if not used in 2 minutes?
    this is the questions tha runs my mind bcoz I just bought it about 2 weeks ago and just this recently I noticed that it automatically switches off after 2 minutes if remained untouched even if i did not set the sleep mode. Well, it normally functions coz during playing a song it does not sleeps but by the time pausing the song and after two minutes the nano switches off, but if you press any key it goes back again and you can play the paused song again. is this thing normal? i am really bothered by this. please help me THANKS A LOT

    I recently bought a 2nd Generation 8Gb iPod Nano and can state for a fact that if you pause a song for exactly two minutes the device will turn off, probably to save batttery power. I tested it three times already and clocked it.
    However, I also noticed that my iPod also seems to turn off by itself (even when sleep / timer is not selected) when I'm shuffling through songs using the forward/next and/or rewind/back buttons repeatedly.
    Is this normal, or just a bad coincidence?
    I've tried the 5 Rs but the problem persists. It really annoys me because I have the habit of skipping lots of songs.

  • IPod will not turn BACK ON!  Cold weather?

    My iPod will not turn back on. I left it in a cold car for a few days while I was at my family's house, and the battery must have died while I was there. I came home and plugged it in, but it wouldn't charge or turn on. Help!!

    Try sending it to the itunes store because when i left my ipod in a car for a few days it worked fine. if you haven't tried the 5 rs try those first.
    To reset your iPod nano (2nd generation):
    Reset
    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
    Retry
    Retry your iPod with a different USB or FireWire port on your computer (please note that the latest iPods can only be synced through USB).
    Restart
    Restart your computer, and make sure that you have the latest software updates installed.
    Reinstall
    To reinstall your iPod nano (2nd generation):
    To update and reinstall your iPod software, first download the latest iTunes software.
    Next, open the new version of iTunes and connect your iPod to your computer. iTunes will then automatically check to see if your iPod needs to be updated and perform the update for you.
    To then check the software version on your iPod, select it from the source list in iTunes. iTunes will display the information about your iPod.
    Restore
    To restore your iPod nano (2nd generation):
    Warning: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library. If you use the Nike + iPod Sport Kit, see this document for more information.
    How to restore your iPod:
    Make sure you've reinstalled the latest version of iTunes.
    Open iTunes, and then connect your iPod to your computer.
    After a few moments, it will appear in the Source list in iTunes.
    Select your iPod in the Source list and you will see information about it appear in the Settings tab of the main iTunes windows.
    Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
    A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
    During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
    After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
    Mac Book   Mac OS X (10.4.8)  

  • 6th generation iPod nano automatically turns off when I push het sleep/wake button or when screen turns black after a while. How can I solve this ?

    My 6th generation iPod nano automatically turns off (=stops the music) when I push het sleep/wake button or when screen turns black for power saving mode. Does anyone know how to solve this ?
    I have already tried resetting, connecting to PC/iTunes to check the software version, turning off/on, I don't have any inspiration anymore.
    Thanks for your suggestions!

    Hi VeerleD,
    If your iPod touch unexpectedly powers off, you may want to use the steps in this article to troubleshoot -
    iPhone: Hardware troubleshooting (The steps apply for the iPod touch) -
    Specifically -
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • If your iPod Nano wont turn Off....(with regards to my last post)

    My iPod Nano wont turn OFF, yes i know how to turn it off, but its not turning off. im charging it no to see if that makes a difference....please help!
    iPod Nano   Windows XP  
    Charge it until the battery appears full, then it should turn on...lol, my idea worked!!!

    Wow, ***. all of a sudden it worked again. THANK YOU BABY JESUS.

  • TS1383 Ipod nano wont turn on

    Hi, I have an iPod nano and have just set up itunes etc. I have followed all instructions to set it up. As soon as it is all charged and ready to eject I eject and then the iPod will not turn on. It is as if it wont turn on without beging connected to the latop.  Any suggestions? Many thanks

    My iPod recently did this as well, so I restored my iPod by taking all the stuff (all of the video and audio) off and re-syncing it. I then restarted it by pressing both the home and lock buttons simultaneously, and it worked very well.
    I hope this is helpful! 
        -ilikecheese9

  • IPod will not turn on unless connected to MacBook

    I have a new iPod Nano (January 2014 purchase) that had a run-down battery. When I plug it into my MacBook, it shows up and I can sync new Music to it. However, after ejecting it properly, the screen remains black and I can't power it up or even reset it by holding down both the Home and Power buttons at the same time. Anyone else experience this?

    Hello Tim,
    Congratulations on your new iPod nano, but I'm sorry to hear that the screen stays black after disconnecting it from your MacBook.  I recommend these steps for the issue you described:
    Will not turn on or screen remains dark
    Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
    If iPod does not turn on after ten minutes, try resetting it while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Home button for at least six seconds or until you see the Apple logo appear.
    If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
    If the screen remains dark and will not turn on, then your iPod may need service.
    You can find the full article here:
    iPod nano (7th generation): Hardware troubleshooting
    http://support.apple.com/kb/TS4433
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My ipod nano will turn on and play but the viewing screen goes out and I cannot access the information to select different playing options. Any suggestions?

    My ipod nano will turn on and play but the viewing screen will not come on and I cannot access the information to select different playing options. It glows white background light then goes dark for the entire time I am using it. Any suggestions?

    I had the same problem.  Someone here told me to make sure my earbuds were in securely.  Push until they click in place.  It solved the problem.  The music still plays even though the screen goes to sleep.  Hope this helps.

  • Hi, my ipod nano when turn off miss batt charg , plz help

       hi dear
      my ipod nano when turn off miss batt charg , plz help  me

    nastaranfromcrowley wrote:
    for example : my ipod have full charg , i turn off my ipod , after 3 days my ipod doesnt turn on , and show batt doesnt charg while i dont use it
    The iPod Nano battery will not charge unless you connect it to your computer, to an AC outlet with a wall adapter, a charging dock or an auto adapter/dock.
    You battery is always discharging when idle or shut off.  You should read the manual for your model iPod Nano regarding batteries - iPod Manuals
    iPod Models

  • I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
    It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

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    Have a look at these 2 articles.
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