Ipod nano randomly turns on, pauses music & won't stay off

I got an iPod Nano 6th(?) Gen in August. It didn't get used for another month - loaded it with tunes in September. After about a month of intermittent use, it started to randomly pause music without touching it in any way. I also noticed that, even though the iPod wasn't being used daily, it rarely had enough charge to play for more than an hour. After paying close attention one day after turning it off, it just jumped back on without my touching it. Disturbing to say the least - brand new gift, hardly used and not working right after only a couple months.
It was suggested by online and telephone support that the iPod be reset by holding down the keys; then reset, wiped clean and reloaded in iTunes (phone support). Neither of these fixes worked. Very upsetting.
In November I filled out a service request and sent my Nano back via UPS. I am beyond livid at this point as #1 - their tracking page tells you nothing #2 - I almost didn't get my iPod back as they never notified me it was shipped via FedEx requiring someone to be home to sign for it(!) and #3 - my device was denied repair/replacement because they're saying that the LCI (liquid contact indicator) was pink, indicating that my iPod had been submerged in liquid causing the internal damage. I was told that I had to bring it to an authorized Apple place and they could replace it for me for $65 which is about half of what my husband paid for the thing.
Um, unless this spill or submersion happened right before they sealed it in the box it never got wet. I think this touch-Nano is defective from the posts seen here and Apple is looking for a way to not replace/repair at their cost. Maybe their LCI is hypersensitive?? I might have breathed on it or maybe it couldn't take the humidity in August when it was given to me... If a device is to be sold for use by the average, active person (it has a pedometer for Criminy's sake) maybe it shoudn't be so sensitive to "wetness".

Call Apple Customer Relations-1800-767-2775. Explain to them exactly what you stated in your post.
Good luck!

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IPod Nano turns itself on, and won't stay off

Hi, everybody!
I've had my iPod Nano for about two years now, and have noticed this problem occasionally, but it usually goes away and it has never been this bad.
Here is one scenario: I turn my iPod off by holding the play button. The screen fades to black. I move to set my iPod down, and it immediately lights up again. I press and hold the play button, but instead of turning off, the iPod begins to play music. I pause the song and press and hold again. The iPod fades to black, but again lights up the minute I move my hand.
Here is another scenario: the iPod has been off for several hours. Suddenly, it lights itself up. I pick it up and turn it off, but it again continues to light up as it sits on the desk.
This, of course, runs down the battery--I've had to charge my iPod every day for the past few days because it kills itself, waking up over and over when I'm not around to turn it off again. I'm used to only needing to charge it every few days.
I've tried setting the hold switch once I do get it to sleep, but all that means is that I then have to take it out of hold again a few seconds later to turn it off when it lights itself up. I've restarted over and over, but it keeps happening. I've also recently restored it, with no results. I don't have any alarms set, and there is nothing on my iPod but music and album artwork--no calendar, etc.
It seems to do this most when I am moving around the room. I'm wondering if, somehow, it has become hyper-sensitive and is waking up because it thinks it's being touched? (That sounds so creepy.) It also wakes up instantly if I touch the USB port on the bottom. But of course it also must do this when I'm not around, because often I'll come into the room to find the battery 50% lower than it was when I left. (And I'm the only one who uses my iPod.)
As I said, this has happened before over the two years of its life, but over the past three days or so, it has become nearly constant. I haven't dropped the iPod, it hasn't gotten wet, I haven't done anything unusual with it, so I am at a loss to explain the sudden recurrence of the issue.
I'd appreciate any kind of help!

Try resetting the iPod Nano - iPod Nano 5th Gen. User Manual

My iPod Nano Sixth Gen keeps pausing randomly and the screen keeps coming on at random times. It has only started doing this the last 2 days. Tried resetting, unplugging headphones

My iPod Nano 6th Gen keeps pausing. It does this sometimes immediately. Sometimes when the screen goes dark. Sometimes after like 15 minutes.
The screen keeps going off and on at random too.
I tried resetting the settings, resetting with the buttons, searching for additional updates, unplugging the headphone and replugging it TIGHT, and new headphones.
Not only is this annoying, but the power is draining MUCH quicker between the screen coming on and having to turn it on to restart it.

If a restore of the Nano in iTunes to factory settings does not resolve the issue, it's likely hardware related, meaning you should take or send your iPod in for service.
B-rock

Ipod Nano , wont turn off ,displaying "charging" icon instead

Hey y'all
ive been using this ipod nano for a while now,no problems
recently updated it to the newest firmware
anyhow it doesnt turn off now,instead when the stop button is pressed for a few seconds,the screen goes blank then the "charging" icon appears even when the ipod is disconnected
also,when the ipod is working the battery meter doesnt show,
and the "charging" icon is displayed instead
i tried restoring the ipod a few times,no effect
any ideas?

Hi, my ipod nano has exactly the same problem---won't turn off, shows the big charging icon instead, even after resetting it many times, and successfully restoring/updating the firmware to v1.2. It plays music fine, but it won't shut off.
What ever happened at repair shop, did they say what is wrong? Maybe I have to send mine to a repair shop too.
Thanks
Ipod Nano

How can I prevent my iPod nano from turning on by itself and running down the battery?

I will arrive at my desk in the morning, stop the podcast I'm listening to, notice by the "play" button appearing on the screen and that absence of audio in my ears that the podcast has actually stopped, hold the big oval button down until the screen goes dark, and set my iPod down on the desk. Every now and again (maybe twice a week) I'll catch the iPod playing. It's usually off playing music (i.e. it's somehow navigated away from the podcast I've been listenting to and ended up in a music shuffle somewhere), and it will continue playing until the battery runs down or until I happen to notice it and turn it off. Doesn't only happen at work, happens anywhere...home, car. Result is that once or twice a week I go to use the iPod and the battery has completely run down.
How can I prevent my iPod nano from turning on by itself?

Unplug the headphones.

6th generation iPod nano automatically turns off when I push het sleep/wake button or when screen turns black after a while. How can I solve this ?

My 6th generation iPod nano automatically turns off (=stops the music) when I push het sleep/wake button or when screen turns black for power saving mode. Does anyone know how to solve this ?
I have already tried resetting, connecting to PC/iTunes to check the software version, turning off/on, I don't have any inspiration anymore.
Thanks for your suggestions!

Hi VeerleD,
If your iPod touch unexpectedly powers off, you may want to use the steps in this article to troubleshoot -
iPhone: Hardware troubleshooting (The steps apply for the iPod touch) -
Specifically -
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using Apple Support Communities.
Best,
Brett L

Ipod nano doesnt turn on

please help me my ipod nano doesnt turn on or sharge. when i try to update it it doesnt turn on or do anything please help me

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My ipod nano will turn on and play but the viewing screen will not come on and I cannot access the information to select different playing options. It glows white background light then goes dark for the entire time I am using it. Any suggestions?

I had the same problem. Someone here told me to make sure my earbuds were in securely. Push until they click in place. It solved the problem. The music still plays even though the screen goes to sleep. Hope this helps.

Does iPod nano automatically turns off if not used in 2 minutes?

Does iPod nano automatically turns off if not used in 2 minutes?
this is the questions tha runs my mind bcoz I just bought it about 2 weeks ago and just this recently I noticed that it automatically switches off after 2 minutes if remained untouched even if i did not set the sleep mode. Well, it normally functions coz during playing a song it does not sleeps but by the time pausing the song and after two minutes the nano switches off, but if you press any key it goes back again and you can play the paused song again. is this thing normal? i am really bothered by this. please help me THANKS A LOT

I recently bought a 2nd Generation 8Gb iPod Nano and can state for a fact that if you pause a song for exactly two minutes the device will turn off, probably to save batttery power. I tested it three times already and clocked it.
However, I also noticed that my iPod also seems to turn off by itself (even when sleep / timer is not selected) when I'm shuffling through songs using the forward/next and/or rewind/back buttons repeatedly.
Is this normal, or just a bad coincidence?
I've tried the 5 Rs but the problem persists. It really annoys me because I have the habit of skipping lots of songs.

My iPod just randomly deleted all my music, but I no longer have the computer where I synced it to. Can I still get my purchased tracks if I download iTunes on another computer?

My iPod just randomly deleted all my music, but I no longer have the computer where I synced it to. Can I still get my purchased tracks if I download iTunes on another computer?

If for some reason you failed to maintain a backup copy of your computer ( not good), then you can redownlaod some itunes content in some countries:
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Ipod nano keeps turning on and off

My ipod nano keeps turning off and on automatically and when I push a button once its on then it freezes, and when I reset it then it starts turning on and off again....what do I do someone please help me

Hello Mo0nangel,
Welcome to Apple Discussions.
First, try updating the iPod software. Follow the steps in this article:
Updating iPod software
If the problem persists, you may have to restore your iPod:
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Unfortunately, restoring will wipe your nano clean of all songs and photos.
Gary

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Hi,
I got the same problem, I just got it last night and charged it for more than 3 hours but with the same problem

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My iPod nano 6th generation keeps pausing spontaneously; it's only a year old and naturally warrantee is just expired. Please help!

So you worked through the suggestions in this Apple support document then?
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If your iPod Nano wont turn Off....(with regards to my last post)

My iPod Nano wont turn OFF, yes i know how to turn it off, but its not turning off. im charging it no to see if that makes a difference....please help!
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Charge it until the battery appears full, then it should turn on...lol, my idea worked!!!

Wow, ***. all of a sudden it worked again. THANK YOU BABY JESUS.

I have a 2nd generation ipod nano. Will it download music from itunes v.12.1.1?

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(123220)

Ipod nano randomly turns on, pauses music & won't stay off

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