Ipod Nano replacement - where has my Ipod gone?

I have received my replacement package and returned it on 27th November. The website still says apple have not received it, the post office can't give more information because I didn't pay for the postage. I have the proof of postage slip but can't get anymore information from Apple about this. Does this mean I've lost my Ipod?

Hi Nosha
Don't worry!
I posted my iPod to Apple on Nov 25th and have been worried ever since... phoning both Royal Mail and Apple, to no avail!
Just checked my repair status today and Apple has received it and it states "Product Replacement Pending".
Things are simply taking much longer than previously anticipated and perhaps the christmas mail is also causing some delays.
Just hang in there & be patient!
Merry Xmas
Sheila

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jello,
the replacement policy is very clear.
Here are some steps from reverse syncing
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Message was edited by: Katrina S.

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Ipod Nano replacement - where has my Ipod gone?

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