Ipod Nano=Scratches=Ipod Nano Refund?

Everyone,
I am horribly disappointed in my black iPod Nano. It arrived a few days ago (my VERY first iPod), and I opened it with joy and excitement. After opening it, setting the Nano no the couch and loading my music, I picked it up and to my horror there were scratches on the back, FROM THE COUCH! Now, after putting it in the Apple Armband there are scratches on the front!
This is my first iPod and my excitement has turned to disappointment. I am not opposed to smalls scratches after using the Nano, but from setting it on the couch scratches SHOULD NOT happen.
Is anyone listening at Apple? Apple, can I return the Nano even though I had it engraved? (A trick on their part in my opinion). Anyone else want to start a petition to get a new nano that doesn't scratch?

Dave,
You might try the following link. The person posting seems to have had a positive experience with Novus 2 polishing fluid. They claim that the scratch prone nature of their nano diminished with a couple polishings, implying that there may be a sensitive surface layer that is prone to scratching, and that this can be polished down to make the nano more robust.
http://discussions.info.apple.com/webx?128@@.68b9c82f
I have had several classic iPods, all of which scratched with normal use (front plastic and rear chrome). The scratches on the nano probably seem more significant due to the nano's small face.
good luck!
-Tark

Similar Messages

IPod 4 Refund/Exchange??

I got an iPod 4G with 32 gb as a present, and I was wondering if I could refund it or exchange it for the new iPod 5? I don't have the receipt so what can I do? my new iPod is still in the box, I haven't opened it. And when does the new iPod come out in stores?
Thanks!!!

If you don't have a receipt, you won't know what store to return it to, so no, you can't return or exchange it. No store I know of will accept a return on a product they didn't sell. Unless you can find out where the iPod was purchased and get a receipt, and then be within the store's return period (if any), you'll just have to sell the iPod and put that money toward the new model.
As to when they'll be available in stores, your guess is as good as ours. Apple hasn't even officially announced that they're shipping yet.
Regards.

Super DVD to IPOD Converter refund help please!!!!!

does anybody know how to get a refund out of these people? it's been less than 30 days and i've contacted them some 7 times at their support e-mail but have heard nothing back......
PLEASE HELP!!!!!!!!!!!

That's what you get for falling into advertising
spam.
Whats a good product then?
http://discussions.apple.com/thread.jspa?threadID=343090&tstart=0
http://forums.ipodlounge.com/showthread.php?s=988ff7619840e8cce9598900e144a16c&t hreadid=123067

Lost ipod....new ipod??

I lost my ipod like a month ago, and it seriously is gone and my moms making me pay her back for the ipod cuz she bought it for me for xmas last year so yeah its not even a year old...and i really dunno where it went or if someone stole it. Is there anyway they could refund my money, give me a new one, or me just by the ipod..and nothing else since i still have everything else? i hope so, cuz i really want my ipod, or another one, and not have to pay my mom back...

"Is there anyway they could refund my money, give me a new one"
Sorry, but there is no way Apple is going to give you a new iPod or refund your money simply because you lost it. Buying another one is your only option.

Ipod nano in ipod sock...no scratches

I seem to read nothing but complaints everywhere about the nano and scratches. What a lame deal to have a scratched up ipod! However I personally have not had this trouble at all. I have been carrying my nano half the time (I have had it for weeks now) in my small jeans pocket like Jobs at the keynote. The other half the time in my pocket with my keys, change, earbuds and everything else in that pocket. However in both these places it was in my ipod sock. Which is entirely too big for it, but it seems to even be an odd way of showing it off. When you pull that sock out of your pocket to show somebody and it looks like an empty sock people's mouth's drop when you pull the nano out and tell them what it does. Regardless, my point is.... I have not gone out of my way to be easy on the thing, I use it like I would anything else. I took the plastic off the screen and everything. Not one scratch on the thing. I do not have a black ipod though, which I know has most the complaints. But so far this thing seems easier for me to not scratch than my other ipods that scratched up right away. Which those got scratched while being in the sock I might add.
For the record, I did not post this in attempt for people to disregard what others are complaining about...there posts are just as valid as mine. I am just sharing my experience with the nano and the sock.
on a small note...my motorola rokr phone's screen is the one Iratating me. It smudges like something I have never seen befor. Maybe I have oily ears or something...ha, ha, ha

Joseph,
Thanks for your positive post. I am glad to hear your good experience with the support. I have also had my goods and my bads with support. Overall I am most pleased with these forums. Although they can't send new product or fix most hardware in the forums, they seem to help the most. People like me will post little things (tips) they have learned with a product (like using the socks) that alot of people think at first are stupid but later on prove usefull. Then you have the level 3,4,5 posters that fix all the problems that people like me screw up on their computer (these people are awesome!). Last of all you have the people that complain. I have done my fair share of it expecially with the nano vs camera connector. But if it wasn't for people complaining their wouldn't be a new nano coming to your probley. I also wouldn't have known to be aware of the scratching issues. Although I have not had that problem doesn't mean I couldn't.
People also do have to realize you see alot of negative's in these forums, but thats because this is where people learn to go if they have problems. Its not a chat room. Apple sent out a whole lot more nano's then the post's upset here with them. Even if there was a thousand or two posts on scratched nanos, thats nothing compared to how many people didn't post. I believe the 1% you are refering to is also 1 tenth of 1 percent refering to the cracked screens, not the scratching. As far as I know apple claimed this is the same material that they used with the fourth gen ipod and its not defective. Again though I am not defending apple as they should replace any products that are truly defective.
As far as the pledge wipes...I have never gone that far. I just use the ipod sock to wipe mine off. I know it seems rough but it works for me with no scratch's. I have also never even dreamed about buying a black ipod. Although they look awesome and apple puts them out, black anything scratch's easy. We all know that. If you bought a white car and a black car which one are you going to drive through a rough car wash or drive down a dusty road. Once you do are you going to demand a refund. I just meaning you find life easier with light colored products. Black products require entirely too much care for me.
Again the purpose of this post is not to disagree with anybody who has had scratching issues. Hopefully mine doesn't end up that way anytime soon.
Speaking of complaining this article and the interpretation of their poll in this article are driving me nuts.
http://applexnet.com/index.php?name=News&file=article&sid=1607
maybe its just me?

IPod Nano LCD screen cracking/scratching

i am a possible, going to be nano buyer and i was wondering if anyone who is a owner has had problems with the screen cracking and/or scratching. Also this is a question for owners with the problem and APPLE if the screen gets cracked or overally scratched withing warranty will apple replace it with a new one? also for people in singapore is there anywhere that i can get a 4GB nano, as most places have said they dont have them. thank you
Windows XP

The screen scratching issue is really going to depend on just how badly you treat the device. I don't know how the screens are getting so badly scratched, and in normal use I can't see anything other than normal wear and tear. My 3G iPod is the same - a few scuffs and scratches, but nothing to stop it working.
If on the other hand you place the nano into your pocket without a protective case, keep change and car keys in the same pocket, then yes, it WILL get scratched. If you drop it or drag it over rough surfaces, if you take a sharp implement to it, if you use abrasive cleaners on it... and probably loads of other 'ifs', you'll get scratches on it.
They are not indestructible and the LCD screen is not harder than diamond. Take care of your Nano and you should be fine.
Taking it back with scratches through normal wear and tear, or through poor care, will not get you a replacement. You would have to show that it was an actual fault with the Nano itself, and I get the distinct feeling most are fine
As for purchasing a 4GB model, have you tried the online Apple store?

IPod Nano Screen Scratches - ENDED FOR FREE!

Are you tired of how eaisly the iPod Nano scratches? I was, but didn't want to invest in a case that would increase the perfectly small size, nor an expensive film that might not work. I have come up with a free solution. If you go to your local shoe store that sells the brand Phat Farm, and look at a pair of shoes, almost every pair has a static cling film that goes over the "P" symbol. I have found that if you take one of these films (it just peels off, it's a protection for shipping), and use a glass wipe to clean both your iPod and the film, that it sticks perfectly to the screen, and doesn't add too much glare. Even better... it's free! This will also work for any iPod screen, and any part of the iPod that isn't porous!

Also, to anyone who is kind and interested, as I work at a shoe store, and got permission from my manager, I have spare films that I would be willing to send out to anyone who wants one (or multiple). I have sizes that work for almost any non-porous surface, so mostly any iPod.

Burn/Scratch/Scuff to Ipod Nano

I noticed that my 1GB iPod nano has a burn like area to the back of it. It is an area of a dime/penny and I was wondering how this might have happened. It happened just last night because yesterday afternoon it was not there. My ipod was in my bag which has magentic closures and my phone was in it as well. The weather has been changing from warm to cold several times and randomly, could this have affected it? How can I fix this problem?

Where is the mark, if you look at the back is it on the left hand side around an inch down from the top. If so, it could be the battery. If it looks like a burn mark, i.e. discolored with yellowish to blue color, I would call Apple and let them know. If it is just a scuff or scratch, I can tell you how to get it out.

I got an iPod Nano 3rd Generation and it has scratches on the screen, and the warranty is already expired. Can it be repaired and how much is it going 2 be.?

I got an iPod Nano 3rd Generation and it has scratches on the screen, and the warranty is already expired. Can it be repaired and how much is it going 2 be.?

Hello HernanOtt,
Depends on where you have it serviced. Here are Apple's repair quotes.
http://www.apple.com/support/ipod/service/prices/
You would probably save a lot of money by having a 3rd party repair company do the job for you instead. Just do a simple Google search for iPod repair and you'll get a plethora of results.
B-rock

My take on the iPod nano and a scratched surface

I posted this on another thread that got nixed... Take it or leave it.
First, the nano is the best featured flash based player on the market. Right now, mine is still protected with the shipping film until a suitable see through and easily applied cover hits the market.
Apple wanted to get this thing out the door for the holidays. Perhaps they rushed it a bit. It happens, it's business and it's a brilliant product. I'd bet they did not release the specs to makers of covers because details on it would have leaked and it would have taken from the press they got at the time it was introduced. And Apple got our attention - precisely what they had in mind. I impulse bought mine based on the press. It was everything I wanted in a flash player... Finally, Apple got me as a customer. It was inevitable. I'd been watching the iPod revolution with great interest since it was introduced and iTunes only worked on a Mac.
Apple was on a high with it's press release and demand for the nano, but now it's coming down and they don't want the negative press. As a firm, you may not want it, but it comes with the territory. I think Apple will eventually address the issue and take care of it's customers, but they first have to accept this as a problem and then provide a solution that will not harm them any more than the negative press they have received so far. Perhaps the next generation iPod nano will have a glossy skin over it for protection... Something like this "InvisibleShield" I am investigating... that would probably be the cheapest solution for them and I'd probably pay a couple bucks more for the nano... as would others I suspect.
I fear the scratching for my nano, that is why I have not removed the shipping film... and $250 US is a pinch for me.. a single income family raising two kids in the current US economy. For now, pick up the phone and call and keep criticism of the nano constructive and honest in the forums. The consumer will always win!

Does the screen still change orientation (from landscape to portrait and back) when you "tilt" the iPod? If it has trouble doing that reliably, the accelerometer inside may have become faulty.

I need driver software for my original Ipod Nano the disk is too scratched to work

How can I get my original Ipod Nano to work on my computer if I don't have the computer disk that came with it to load it on the computer?

you can buy a scratch remover...i recomend the one from http://www.icleaner.com
also, i think that ipod rescue can put in a new one for 30 to 60 dollars

Helpful hint 4 iPod Nano scratches

my nano is covered w/tons of tiny scratches all over the screen. I tried looking on the web for stuff that would get rid of them, but i couldnt find anyting. i even tried to get a new iPod off my warranty, but couldnt figure it out. if you are experiencing the same problem, do this: go and buy some plastic screen covers that are used for Palms, cut one to size and put it on ur nano screen. there'll b a lotta air bubbles, but it covers up the scratches real nicely and protects ur screen from getting new 1's.

Be even more helpful if it was posted in the iPod nano forum! ; )
http://discussions.apple.com/forum.jspa?forumID=818

Ipod nano scratch protectors :S

I'll be buying an ipod nano 2gb, and want to protect it from scratches and smudges. I looked into this scratch protector (transparent). But not sure about its durability. I mean how long does these things last, and how do they stay on? The link to the one i looked into is given below
http://www.amazon.com/Duravu-Bullet-Proof/dp/B000EE9WHY/sr=8-3/qid=1157006025/re f=sr13/102-7177156-1536130?ie=UTF8
If there are better options, please let me know.
Is the slip case that comes with the ipod any good? I mean will it protect my ipod from scratches and everything? If not can anyone suggest a good leather case... I am looking for something stylish as well as protective.
Thank you...

1 - Connect the iPod to your computer
2 - Click on the iPod's name in the left source panel, and click on the "photos" tab.
3 - Either deselect "syncing photos to iPod" to delete all photos altogether. Or un-check a specific folder(s) from this area, if you would like to only delete some photos, not all.
-Kylene

Scratches on my Blaack ipod Nano

I have had my ipod nano in balck for about 2 months now, and the first time i got it i accidentaly emoved the film cover that it came with. so i cleaned it with the cleaning cloth that came with my glasses. now my ipod has a bunch scratches on it. it really makes me mad, cause everyone always wants to see my ipod and then they end up seeing all the scratches. My question is: Is there anything i can do to remove the straches?
I heard in one of the reviews for a product that brasso really really works, but i dont wanna take that chance of ruining the ipod.
Can any1 please help?

Hi,
Try this link:
Get the Scratches out of your iPod Nano
Regards
Colin R.

Scratches on iPod Nano

Hi there,
My brand new iPod Nano is already in pretty bad shape. It has scratches all over the place especially in the area of the screen. When I contacted costumer support I was told to buy a protection sleeve. In my opinion this is a joke! I already own a 1 GB Shuffle and an 20 GM 4G iPod and I never had a problem like this. Does anybody have the same problems?

Same story. I've had my ipod nano for only a week and it has been in a tube the entire time. I took a look at it today and it is scratched everywhere. I havent taken this in any rugged areas. It either sits on my desk while I work or on my dashboard in my car. Anyway not only are there scratches all over the place...you look closely enough and there are what look like parts of the plastic that have tiny shatter points. this is terrible and I hope they will replace it when I got visit the apple store. However, I wish they would do more than just replace it. Fix the defect PLEASE

Ipod Nano=Scratches=Ipod Nano Refund?

Similar Messages

Maybe you are looking for