IPod nano scratches, posting strangeness

It seems that everyone that has posted that their nano scratches easily registered in September and have posted exactly once. If this is a real problem, then Apple needs to fix it. But whoever is running this board should check the IP addresses of the posters and determine if this is not just a huge disinformation campaign.
I can't believe that there are no long term posters to this forum that have not experienced the same problems of iPod nanos "scratching to the point that it is no longer readable".

get the most non-abrasive scrath remover you can find (eye glass scratch remover works fine for those little ones) GET SCREEN PROTECTOR

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Helpful hint 4 iPod Nano scratches

my nano is covered w/tons of tiny scratches all over the screen. I tried looking on the web for stuff that would get rid of them, but i couldnt find anyting. i even tried to get a new iPod off my warranty, but couldnt figure it out. if you are experiencing the same problem, do this: go and buy some plastic screen covers that are used for Palms, cut one to size and put it on ur nano screen. there'll b a lotta air bubbles, but it covers up the scratches real nicely and protects ur screen from getting new 1's.

Be even more helpful if it was posted in the iPod nano forum! ; )
http://discussions.apple.com/forum.jspa?forumID=818

Ipod Nano=Scratches=Ipod Nano Refund?

Everyone,
I am horribly disappointed in my black iPod Nano. It arrived a few days ago (my VERY first iPod), and I opened it with joy and excitement. After opening it, setting the Nano no the couch and loading my music, I picked it up and to my horror there were scratches on the back, FROM THE COUCH! Now, after putting it in the Apple Armband there are scratches on the front!
This is my first iPod and my excitement has turned to disappointment. I am not opposed to smalls scratches after using the Nano, but from setting it on the couch scratches SHOULD NOT happen.
Is anyone listening at Apple? Apple, can I return the Nano even though I had it engraved? (A trick on their part in my opinion). Anyone else want to start a petition to get a new nano that doesn't scratch?

Dave,
You might try the following link. The person posting seems to have had a positive experience with Novus 2 polishing fluid. They claim that the scratch prone nature of their nano diminished with a couple polishings, implying that there may be a sensitive surface layer that is prone to scratching, and that this can be polished down to make the nano more robust.
http://discussions.info.apple.com/webx?128@@.68b9c82f
I have had several classic iPods, all of which scratched with normal use (front plastic and rear chrome). The scratches on the nano probably seem more significant due to the nano's small face.
good luck!
-Tark

Ipod nano scratch protectors :S

I'll be buying an ipod nano 2gb, and want to protect it from scratches and smudges. I looked into this scratch protector (transparent). But not sure about its durability. I mean how long does these things last, and how do they stay on? The link to the one i looked into is given below
http://www.amazon.com/Duravu-Bullet-Proof/dp/B000EE9WHY/sr=8-3/qid=1157006025/re f=sr13/102-7177156-1536130?ie=UTF8
If there are better options, please let me know.
Is the slip case that comes with the ipod any good? I mean will it protect my ipod from scratches and everything? If not can anyone suggest a good leather case... I am looking for something stylish as well as protective.
Thank you...

1 - Connect the iPod to your computer
2 - Click on the iPod's name in the left source panel, and click on the "photos" tab.
3 - Either deselect "syncing photos to iPod" to delete all photos altogether. Or un-check a specific folder(s) from this area, if you would like to only delete some photos, not all.
-Kylene

Ipod nano scratches way too easy

I bought my black 4gig nano this past Saturday and I'm really disappointed with the fact that it already has so many scratches all over it. I've kept it in a very soft sunglasses cloth/bag and still it scratches. At this rate in two weeks it will look like a two year old ipod. I'm just unhappy that it is so delicate. I don't even want to put it in a bag or my pocket and that just defeats the purpose of having the thing. This is my 4th ipod and I have to say even though it works great, for the price I paid, $359 here in Australia, I would expect the exterior to last a bit longer than 4 days.
What do you guys think?
Alex

So how did you get the scratch across the screen?
Something must have come into contact with the iPod to cause it, it did not magically appear.
If the same event had happened to an iPod mini or regular iPod how do you know that they too would not have the same marks?
All iPod and similar electronic equipment are prone to cosmetic damage, it happens, but it is always caused by how it is used. At some point you have allowed something to scrape across the face of your iPod, I don't know what it was, but it happened.
All these people who complain about scratches could just be not very good at looking after things, they may think they are being careful, but these things don't happen on their own.
I have a black iPod nano and I have used it for nearly a week, it has no marks at all, butI'm sure it will do soon, when I accidentally bump it or drop it or do something that causes a mark, it will be my fault.
It's true the nano is not as tough as the mini, but it would not be the product it is if it was made from the same materials as the mini. Apple could not get the nano in such a small package if they used aluminium, and it would not look as good as it does.
Ian

Ipod nano playlists are strange

Hi. I have an ipod nano - not sure which generation - it is silver with a touch screen - tiny approx 3.5 cm square.
Suddenly some of the playlist songs I have had on my ipod are missing. Most of the playlists have reduced themselves by 1/2 - 1/3...in other words if the playlist on my computer has 25 songs, there might be 5 on there - there could be 8 - it is random which songs are there and which are not - there is no pattern I can see. I use these playlists as I'm a Les Mills Instructor. It is very frustrating.
I also have difficulty in the new version interface - I manually synche my playlists. Prior to the new version, you could tick the playlists you wanted to download to the ipod from the summary tab - I cannot see where or if this option is available anymore... Please Help Me!!!!!!

Hello garratt,
How do you have your iPod set up to sync with your iTunes library? What options to you have selected from under your iPod's Summary and Music tabs for your iPod in iTunes? Knowing this information could potentially help us narrow down the problem.
B-rock

IPod nano scratch fix

Meguiar's PlastX is amazing. It's way cheaper than Ice Creme or any of the Apple specific products I've used and does not leave any residual scratches like other plastic polishes. It took ALL the scratches out the first time, very little elbow grease needed. (Use a lens cloth instead of the terrycloth the bottle suggests.) I found it in the automotive aisle at Target and I was so impressed, I sent them a thank-you email. (My tail lights look phenomenal now, too!)
Hope this helps.

Interesting. I've only used Novus 2 so I can't speak to how well other products work to remove scratches. However, overall I was pleased with the results I got from using Novus 2.
I still think that the display plastic on the Nano vs. the larger hard drive based iPods is different. Reason being, I've used Novus 2 on all of my other iPods and none of them have had the "hazing" effect that you end up with afterwards.
In the end, micro-fine scratches don't really bother me though - I can live with it.

Support ipod nano scratch problem

is there anny solution for this problem, i tried looking all over this forum.. but havent find annything
im trying 2 days now to get a support answer from apple.. went to a apple store in holland and i got this answer after asking this simple question.
'i have my apple for a 2 weeks now. look how heavily scratched it is.. (they even checked my jacket pocket)'
reply was:
'wow thats really bad damage on ur ipod. consedering ur jacket pocket is made of a soft material, But we cant help u. we only sell the product. '
so my point is!.
i have waited 3 weeks with patients after paying for this product(259 euro). after just 1 whipe with a towel its allready scratched.. and yet u can only advice us to buy a film screen protector.. whats the point if its allready scratched..
im really tired of this. i feel like i threw 259 euro away.
i rather buy a cheap usb mp3 stick.. for 30 euro -.-
THNX For nothing apple ...

balony o.0.....
it was a apple store in holland city ENSCHEDE.
the only store in that region its in the center of the city.
and i was with 1 of my friend there, 16 nov around 17:00
if u are calling me a lier i sugjest u get a life, before starting false acuses

IPod Nano Screen Scratches - ENDED FOR FREE!

Are you tired of how eaisly the iPod Nano scratches? I was, but didn't want to invest in a case that would increase the perfectly small size, nor an expensive film that might not work. I have come up with a free solution. If you go to your local shoe store that sells the brand Phat Farm, and look at a pair of shoes, almost every pair has a static cling film that goes over the "P" symbol. I have found that if you take one of these films (it just peels off, it's a protection for shipping), and use a glass wipe to clean both your iPod and the film, that it sticks perfectly to the screen, and doesn't add too much glare. Even better... it's free! This will also work for any iPod screen, and any part of the iPod that isn't porous!

Also, to anyone who is kind and interested, as I work at a shoe store, and got permission from my manager, I have spare films that I would be willing to send out to anyone who wants one (or multiple). I have sizes that work for almost any non-porous surface, so mostly any iPod.

Ipod Nano Laws

Lawsuit claims iPod Nano scratches easily
Monday, October 24, 2005; Posted: :39 p.m. EDT (7:39 GMT)
var clickExpire = "/7/2005";
<IMG height=242 alt=vert.ipod.nano.jpg src="http://i.a.cnn.net/cnn/2005/TECH/ptech/0/24/apple.nano.reut/vert.ipod.nano.jpg" width=220 border=0>
<B>PHILADELPHIA, Pennsylvania (Reuters) -- Apple Computer Inc. faced a lawsuit that alleged the company knew its Nano portable music player was defecti've but still decided to press on with the product's release last month.</B>
The credit card-sized Nano, which replaced the best-selling iPod mini and is smaller than the traditional iPod, met with rave reviews. But users quickly started grumbling on Internet message boards that the device's screen scratches too easily.
Consumers have filed a proposed class action lawsuit in San Jose, California, on Wednesday, claiming the Nano scratched "excessi'vely during normal usage" and alleged Apple released the product knowing the problems and led consumers to believe it was durable -- forcing them to shoulder the cost of replacing defecti've music players.
The complaint blamed the Nano's defecti'veness on the film of plastic resin that covers it to protect it from damage. Previous versions of the iPod were coated with thicker and stronger resin, the suit said.
"Rather than admit the design flaw when consumers began to express widespread complaints ... Apple concealed the defect and advised class members that they would need to purchase additional equipment to prevent the screen from scratching excessi'vely," the complaint said.
A spokesman for Apple, whose main offices are in Cupertino, California, could not be reached for comment.
Sales of iPods account for nearly a third of Apple's total sales, and the company has a share of about 75 percent of the U.S. market for all MP3 players. The company's shares, which have soared thanks to overwhelming demand for iPods, hit a new 52-week high of $56.98 on Friday.
Apple admitted in late September that some iPod Nano screens cracked too easily, but blamed that separate issue on vendor quality problems and said it had occurred in less than one-tenth of percent of the Nano sold at that point.
The plaintiff named in the California lawsuit, Jason Tomczak, bought a Nano in September that he said quickly became so scratched he could not view the screen.
Apple replaced that device because of a battery problem, but the complaint said the replacement Nano also became so scratched that Tomczak decided to return it.
The lawsuit will require a judge to grant it class action status. Because Tomczak and other complainants were required to pay a $25 fee to return the Nano, the suit seeks the return of those fees along with the device's original cost and several other forms of damages.
The suit, filed by law firm Hagens Berman Sobol Shapiro LLP, said Apple has "failed to remedy the problem in any meaningful way" and claimed Apple deleted postings on its Web site that relate to the scratching problem
Message Edited by Jason-CL on 0-25-2005 02:53 PM

Go Here > http://www.apple.com/support/ipod/
Then Click on which iPod it is... From the Support Page choose How To

To clean the ipod nano

Like most of you, I have an ipod nano that after a few days of just being in my pocket, got severely scratched up. It is black, and was really sexy when I took it out of the box, but immediately started getting hairline scratches. I really don't want to cover it with one of the Nano tubes, and I can't order one of those covers online because I don't have a credit card.
I was wondering if the stuff you can buy to clean CD's would work? I found it was pretty good at removing the smaller scratches from a CD, so I thought about trying it here. I just don't want to try it and screw up my ipod even more.

a cleaner won't repair the scratches but there was something called novise #2 or something that was included in another post that was a scratch repair formula. It would buff the scratches out. There was a post about a product called Novus #2 or something like that that the user claimed would repair scratches...
Andrew Mayzak, "iPod nano scratch fix", 04:58pm Sep 22, 2005 CDT
might be something to look at (but at your own risk...)

Ipod nano in ipod sock...no scratches

I seem to read nothing but complaints everywhere about the nano and scratches. What a lame deal to have a scratched up ipod! However I personally have not had this trouble at all. I have been carrying my nano half the time (I have had it for weeks now) in my small jeans pocket like Jobs at the keynote. The other half the time in my pocket with my keys, change, earbuds and everything else in that pocket. However in both these places it was in my ipod sock. Which is entirely too big for it, but it seems to even be an odd way of showing it off. When you pull that sock out of your pocket to show somebody and it looks like an empty sock people's mouth's drop when you pull the nano out and tell them what it does. Regardless, my point is.... I have not gone out of my way to be easy on the thing, I use it like I would anything else. I took the plastic off the screen and everything. Not one scratch on the thing. I do not have a black ipod though, which I know has most the complaints. But so far this thing seems easier for me to not scratch than my other ipods that scratched up right away. Which those got scratched while being in the sock I might add.
For the record, I did not post this in attempt for people to disregard what others are complaining about...there posts are just as valid as mine. I am just sharing my experience with the nano and the sock.
on a small note...my motorola rokr phone's screen is the one Iratating me. It smudges like something I have never seen befor. Maybe I have oily ears or something...ha, ha, ha

Joseph,
Thanks for your positive post. I am glad to hear your good experience with the support. I have also had my goods and my bads with support. Overall I am most pleased with these forums. Although they can't send new product or fix most hardware in the forums, they seem to help the most. People like me will post little things (tips) they have learned with a product (like using the socks) that alot of people think at first are stupid but later on prove usefull. Then you have the level 3,4,5 posters that fix all the problems that people like me screw up on their computer (these people are awesome!). Last of all you have the people that complain. I have done my fair share of it expecially with the nano vs camera connector. But if it wasn't for people complaining their wouldn't be a new nano coming to your probley. I also wouldn't have known to be aware of the scratching issues. Although I have not had that problem doesn't mean I couldn't.
People also do have to realize you see alot of negative's in these forums, but thats because this is where people learn to go if they have problems. Its not a chat room. Apple sent out a whole lot more nano's then the post's upset here with them. Even if there was a thousand or two posts on scratched nanos, thats nothing compared to how many people didn't post. I believe the 1% you are refering to is also 1 tenth of 1 percent refering to the cracked screens, not the scratching. As far as I know apple claimed this is the same material that they used with the fourth gen ipod and its not defective. Again though I am not defending apple as they should replace any products that are truly defective.
As far as the pledge wipes...I have never gone that far. I just use the ipod sock to wipe mine off. I know it seems rough but it works for me with no scratch's. I have also never even dreamed about buying a black ipod. Although they look awesome and apple puts them out, black anything scratch's easy. We all know that. If you bought a white car and a black car which one are you going to drive through a rough car wash or drive down a dusty road. Once you do are you going to demand a refund. I just meaning you find life easier with light colored products. Black products require entirely too much care for me.
Again the purpose of this post is not to disagree with anybody who has had scratching issues. Hopefully mine doesn't end up that way anytime soon.
Speaking of complaining this article and the interpretation of their poll in this article are driving me nuts.
http://applexnet.com/index.php?name=News&file=article&sid=1607
maybe its just me?

My take on the iPod nano and a scratched surface

I posted this on another thread that got nixed... Take it or leave it.
First, the nano is the best featured flash based player on the market. Right now, mine is still protected with the shipping film until a suitable see through and easily applied cover hits the market.
Apple wanted to get this thing out the door for the holidays. Perhaps they rushed it a bit. It happens, it's business and it's a brilliant product. I'd bet they did not release the specs to makers of covers because details on it would have leaked and it would have taken from the press they got at the time it was introduced. And Apple got our attention - precisely what they had in mind. I impulse bought mine based on the press. It was everything I wanted in a flash player... Finally, Apple got me as a customer. It was inevitable. I'd been watching the iPod revolution with great interest since it was introduced and iTunes only worked on a Mac.
Apple was on a high with it's press release and demand for the nano, but now it's coming down and they don't want the negative press. As a firm, you may not want it, but it comes with the territory. I think Apple will eventually address the issue and take care of it's customers, but they first have to accept this as a problem and then provide a solution that will not harm them any more than the negative press they have received so far. Perhaps the next generation iPod nano will have a glossy skin over it for protection... Something like this "InvisibleShield" I am investigating... that would probably be the cheapest solution for them and I'd probably pay a couple bucks more for the nano... as would others I suspect.
I fear the scratching for my nano, that is why I have not removed the shipping film... and $250 US is a pinch for me.. a single income family raising two kids in the current US economy. For now, pick up the phone and call and keep criticism of the nano constructive and honest in the forums. The consumer will always win!

Does the screen still change orientation (from landscape to portrait and back) when you "tilt" the iPod? If it has trouble doing that reliably, the accelerometer inside may have become faulty.

Burn/Scratch/Scuff to Ipod Nano

I noticed that my 1GB iPod nano has a burn like area to the back of it. It is an area of a dime/penny and I was wondering how this might have happened. It happened just last night because yesterday afternoon it was not there. My ipod was in my bag which has magentic closures and my phone was in it as well. The weather has been changing from warm to cold several times and randomly, could this have affected it? How can I fix this problem?

Where is the mark, if you look at the back is it on the left hand side around an inch down from the top. If so, it could be the battery. If it looks like a burn mark, i.e. discolored with yellowish to blue color, I would call Apple and let them know. If it is just a scuff or scratch, I can tell you how to get it out.

I got an iPod Nano 3rd Generation and it has scratches on the screen, and the warranty is already expired. Can it be repaired and how much is it going 2 be.?

I got an iPod Nano 3rd Generation and it has scratches on the screen, and the warranty is already expired. Can it be repaired and how much is it going 2 be.?

Hello HernanOtt,
Depends on where you have it serviced. Here are Apple's repair quotes.
http://www.apple.com/support/ipod/service/prices/
You would probably save a lot of money by having a 3rd party repair company do the job for you instead. Just do a simple Google search for iPod repair and you'll get a plethora of results.
B-rock

IPod nano scratches, posting strangeness

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