IPod nano scroll wheel doesn't scroll

I just got a nano, fresh from the packaging, for Christmas. It was purchased 9/1/06.
The buttons seem to work, but the "click wheel" doesn't work. It's impossible to scroll up or down by rolling my thumb along the circle.
Help?

Try these The Five Rs.
And this.
iPod touch-wheel is unresponsive after waking from sleep.

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Hey rulosrojos,
The article linked below details a number of troubleshooting steps that can help restore functionality to your iPod nano.
iPod nano (6th generation): Hardware troubleshooting
https://support.apple.com/en-us/TS3474
Sincerely,
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Ipod nano click wheel not responding

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I have a 1st generation iPod nano. My click/scroll wheel is not working. I origianally thought that my iPod was frozen, but I'm almost positive now that it is the click wheel. I have restarted it several times by holding down the menu and circle button. Also, I was able to sync it using my iTunes, so I'm pretty sure it's the click wheel. Is there any way to fix this? Any help is apreciated!

Not a harddrive problem, there isn't one in the Nano, a hardware problem.
If you are the DIY type you can go to http://www.ifixit.com and there are pictures to show you how to disassemble your iPod so you can see if it is a loose connection.
If you'd rather not take it apart yourself there are 3rd party sites, such as http://www.iresq.com and http://www.ipodmods.com as well as ifixit that work on iPods. You can use Google to find more.
I am assuming your iPod is out of warranty.

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flacaasampson wrote:
I have already tried the troubleshooting through Apples website, I need to know what to do next because NOTHING has worked this far.
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No can do. You haven't told us what you have done!

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Hello delilahca,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Best of luck,
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torinta wrote:
the nano screen comes up with a message 'do not disconnect'.
Do not reset your iPod if…
If your iPod is connected to a computer and displays any of the following messages, you should eject the iPod from within iTunes instead of resetting it:
Connected. Eject before disconnecting
Sync in Progress. Please wait…
Do not disconnect
Tip: Check out this helpful movie, too. ( http://support.apple.com/kb/HT1320?viewlocale=en_US )
Try the below steps :
If you can see your iPod in windows explorer on your My Computer the Right click on your iPod and Format it in Fat32 Format once it is formatted completely remove it from your computer and then reconnect it and open iTunes on your computer and Restore it using iTunes and if your iPod is not appearing in iTunes then Put your iPod in disk mode by referring the Above steps and then try to Restore your iPod to Factory settings.

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- Also try DFU mode after try recovery mode
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- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Apple Retail Store - Genius Bar

I have the very first iPod Nano, and it doesn't work anymore. Can I recycle it or trade it for a newer one?

I got this iPod a really long time ago. And when I pluged it into my computer it doesn't unlock and it doesn't let me turn it off or anything.
I've tried to do the iPod replacement but it says that my iPod isn't a part of it. But my friend has the same kind of iPod as mine and it went through.
Can I trade it in or recycle it for a newer one?

The Problem With Your Ipod Is That It Is Not Unlocked , To Unlock It You Have To Install Itunes And Plug It Into Your Computer , Then It Will Be Automatically unlocked .
No, You Cannot Recycle Your Ipod Because Ipod Nano 1G does Not Include in the recycling Program
For More Information Go To - http://www.apple.com/recycling/ipod-cell-phone/

IPod nano scroll wheel doesn't scroll

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