IPod Nano seems frozen at times.
Fairly often when I go from one song to another (or I just turned on the iPod), the interface seems to be frozen for about 5-15 seconds. Pressing buttons has no effect. The music (or a podcast) is still playing though. This is really annoying. Is this a known issue? If not, what can I do to fix the problem?
Thank you.
Welcome to Apple Discussions!
Have you tried Resetting your iPod? You do that by:
Ok, I know, but toggle the hold around a few times (make sure to leave it on un-hold).
Then, Hold the MENU button for 4 seconds, then with the CENTER button together for 7 seconds.
This is resetting. If you've heard any confusion about this, it doesn't delete anything off your iPod, except clearing your play counts of your songs. In a normal procedure of resetting, your iPod will sit here for about 5 seconds, then show the Apple logo...then return on normal screen.
If you've already tried this, then you can try restoring your iPod....but just post back if you have done those things or not.
Good day!
Similar Messages
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hello all, I am asking for your assistance in a problem, my 1g ipod nano is frozen in a black screen, and whenever I plug it into my computer, nothing on my computer recognizes it and my ipod make's this weird low pitch schreeching noise, any information would be helpful, I have tried reseting it.
My ipod it doing something really simmilar to this as well,
it will charge fully, and then i listen to 2 songs and it shows the battery meter as red, AFTER TWO SONGS!
but that was last week,
now it doesn't do anything. It just shows a symbol of a dead ipod and with the apple website.
I really need my ipod back, and i cant afford a new one right now
please please help me!
i've tried restarting it, but it wont, it just shows the symbol i explained before
thanks
please help me!
Soph -
i have big problem, my ipod nano is totally frozen, i mean it doesn't respond at all. Clicking to the click-wheel is no use,it doesn't respond and the screen shows my last songs artist and track like usual but it's frozen too, nothing is moving on the screen and also the screen light is on for the last couple of hours since my ipod froze and it's not on hold also. I tried to connecting it to my computer through the USB but still nothing. What's wrong with my ipod:( can anybody help me?? (it's only 2 months old, no problems have occured 'til now)
Windows XP
acer Windows XP
acer Windows XP
acer Windows XPAre you sure that the iPod isn't dead on battery? Try leaving it charging for 3 horus on your USB port.
Have you tried connecting your iPod to your computer for about 10 seconds, then disconnecting it right afterward?
Also, be sure to try the resetting quite a few times. Sometimes, after alot of attempts, the iPod will work again.
If your iPod doesn't even seem to be responding to resetting, please check that your "hold" switch isn't on. (orange-colored). If it is, switch it to off (grey-colored area).
-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards! -
HT1320 My ipod nano is frozen and I cannot reset it. How do I reset my ipod?
I have an ipod nano that I purchased in 2009. I believe it is a 5th generation. It is frozen and I cannot reset it.
Hey there Tricia9170,
It sounds like you are unable to use the iPod Nano becuase it is unresponsive. Verify that this is the reset you have performed:
To reset your iPod:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
If so, try restoring it with the following steps in iTunes:
Note: Because Restore erases all of the songs and files on iPod, make sure toback up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.
How to restore your iPod:
1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.
4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
Note
: For Mac users, A message will appear prompting you to enter an administrator's name and password.
6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
From: iPod nano (5th generation) Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/nano5gen/#
Thank you for using Apple Support Communities.
All the best,
Sterling -
Just recently bought a Ipod Nano, a friend downloaded music on it. I played Ipod until battery was completely dead. It never came back! Plugged into charger on wall socket and in to computer. It is frozen! Tried holding pause button and neg. volume button at same time. No luck. Any suggestions
If you just bought it, it is under warranty (for one year), so in the worst case, you'll need to contact Apple to get it replaced.
You are using an Apple USB dock connector cable to connect it to a power adapter and USB port on computer? When you say it is
completely dead. It never came back... It is frozen
are you saying it does not charge when connected to power and the screen is blank (not on)?
Tried holding pause button and neg. volume button at same time.
This is a current iPod nano (?), because it does not have a physical "pause button." This is the procedure to Reset an iPod, which you should try while it is connected to power.
http://support.apple.com/kb/HT1320 -
Ipod nano screen frozen, even in usb connection?
My son's ipod nano 4th generation is completely frozen. it cannot be turned off. Plugged into various usb ports with different connectors and this makes no difference. Tried holding keys down etc. Nothing works.
Try a hard reset. To do this, toggle the hold switch on and then off, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear. This may or may not work the first time around, so don't be afraid to try it more than once.
B-rock -
Ipod nano clickwheel frozen on radio.
Menu does not work nor right advance button. I tried to reset by pressing menu and center button 10 sec. Did not work. Help?
Hi earthford,
Follow all of the steps below (pay particular attention to the part in red):
Note: If your iPod is frozen or won't turn on, it may be because iPod is paused or the Hold switch is in the locked position. If so, a lock symbol appears on the screen. Slide the Hold switch to the unlocked position and check the screen.
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the
Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the
finger pressing the Select button is not touching any part of the click wheel. Also make sure
that you are pressing the Menu button toward the outside of the click wheel, and not near the
center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power
adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer
is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
If you have tried all of these steps, and have repeated step 2 several time and still no luck:
iPod not responding
If your iPod does not respond to these steps, see these additional troubleshooting steps—
for iPod nano (6th generation), see this article.
Cheers,
GB
Message was edited by: gail from maine -
hello, my ipod nano has the locked icon on the screen when I plug it into my computer. It won't turn on if I unplug it from my computer, so it seems like the lock button is stuck or something. I have toggled the hold button on and off many times, but it all seems in vain. Can you please assist me with this problem. Thank you
Welcome to Apple Discussions!
Have you tried Resetting your iPod? You do that by:
Ok, I know, but toggle the hold around a few times (make sure to leave it on un-hold).
Then, Hold the MENU button for 4 seconds, then with the CENTER button together for 7 seconds.
This is resetting. If you've heard any confusion about this, it doesn't delete anything off your iPod, except clearing your play counts of your songs. In a normal procedure of resetting, your iPod will sit here for about 5 seconds, then show the Apple logo...then return on normal screen.
If you've already tried this, then you can try restoring your iPod....but just post back if you have done those things or not.
Good day! -
1 gb ipod nano - trouble with first time charge?
I've recently tried to charge my 1gb nano for the first time using my USB hub. I'm running xp w/sp 2...and after plugging the nano into my computer it did nothing. I researched and buying an A/C adaptor was suggusted. I purchased the charger and still nothing. Not a battery icon, a lightning bolt..nothing. I will say when I first plugged the nano in to charge the apple icon came up twice and I haven't seen any signs of life from the thing since then.
Can anybody help? Prior to my returning or throwing this thing out the window? Maybe technology just isn't ready to properly replace my discman!See these or return it and get another one.
My iPod won't turn on.
iPod battery doesn't charge. -
I have a frozen iPod Nano 4G. After syncing it gets stuck at the language screen and cannot proceed any further.
I have tried holding down the Menu and click buttons for >6 seconds, without luck. Have reset to factory settings and re-syncd, but it keeps getting stuck at the language screen.
I suspect it is the latest version of iTunes causing the problem, as I just installed it a couple of days ago and this is the first sync since the update.
24" Intel iMac 3ghz C2D, OS X 10.6.7, iTunes 10.3.1 (55).+Do you have access to, another Firewire enabled Mac, that you could use, to attempt a retrieval of data, using Firewire Target Disk Mode?+
A question on this Firewire Target Disk Mode - If I could get access to another Firewire enabled Mac and connected the two together, host #2 to Target #1, with a Firewire cable (6-pin to 6-pin), and power the two up, even though #1 would not be booted up to the desktop but just have the hard drive powered up, would the hard drive of #1 be accessible to #2? If so, would I be able to perform any repairs or do anything to the drive to enable it to bootup the #1 computer? This would be similar to when I remove and hook up a 2.5" IDE-ATA PC laptop hard drive to another PC computer, usually a desktop, via a drive adapter and USB 2.0 cable, as an external drive. When I do this in a PC, it's usually one that is unable to boot up to Windows due to malware or other problems. I am able to see the files and folders on the #1 computer's hdd and then clean out any malware (virus/spyware), or add/replace any corrupt/damaged Windows files that might be keeping the #1 computer from booting up. After that, I can usually return the hdd to the #1 computer and boot up normally to finish any clean up or change any settings.
I had considered taking the hdd out of this damaged iMac computer and attempting to hook it up with a PC, but after seeing how difficult it is to get to this hdd and not sure of what I'd do when and if I did get the two connected together, I put the idea way back as a last resort. I wasn't sure I'd even be able to see any folders or files on the Mac hdd due to the differences between OS X and WinXP. And, after reading that Macs aren't susceptible to malware, I didn't know what I would be accomplishing. -
I just sync'd my brand new ipod Nano with my laptop PC running Windows 7, and loaded all my audiobooks. They show up on the Nano's screen, but when I select one I hear nothing. The earphones work fine when connected to another unit. What's next?
I'm ok with having to resync everything once she gets home but it concerned me when you said it would, again, wipe everything once I plugged it in here. I don't care about having to reload music, contacts, & apps from here, but I would rather not lose all the pictures that she took while she was gone. If we did decide to go the whole start-over-from-scratch route on her end while she is there, could the loss of pictures be adverted if she created a backup of her phone, copied the backup to a USB drive, & brought the backup file home with her so I could restore it from here? When I plug my phone into another computer, I can open it through My Computer & copy the pictures; could I do that when she gets home before I allow iTunes to open & wipe everything again?
I guess the other option would be to just have her just copy all of the pictures onto a USB drive before she comes home, I'm just curious if it's possible to restore everything if she just brings the backup file home.
Thanks again for taking the time to helping me. -
My ipod nano is frozen and cannot unfreeze it
After syncing my ipod nano and unplugging it from my computer, it is "frozen" and will not let me use any of the controls. How can I unfreeze it?
Hold down the volume down and sleep wake button (the big one) till you see the apple logo. You should be good to go after that.
i -
ANY PODCAST CAN'T PLAY ON IPOD NANO AT THE FIRST TIME
Everytime i try to play a podcast on my ipod nano, the first time it hangs for a few seconds and then it returns to the main menu. So i have to enter the podcast menu again, select the file once again and then it plays.
That happens everytime i turn my ipod on...
OBS.: Both Itunes and nano are updated....vcolonel wrote:
Have you got NTFS-3G installed? "sudo pacman -S ntfs-3g".
Then you can edit your /etc/fstab and do:
/dev/sdb1 /media/whatever ntfs-3g defaults,user,locale=en_US.utf8 0 0
thanks, vcolonel.
Yes, I have ntfs-3g installed. But although I edited fstab as you said, it couldn't mount the drive automatically.
I guess this problem is not caused by ntfs. Because it happens to ext4 and fat too.
And I found that the partition had been overwritten.
sudo fdisk -l /dev/sdb
Disk /dev/sdb: 120.0 GB, 120034122752 bytes
255 heads, 63 sectors/track, 14593 cylinders, total 234441646 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x093be277
Device Boot Start End Blocks Id System
/dev/sdb1 16065 234436544 117210240 f W95 Ext'd (LBA)
/dev/sdb5 16128 234436544 117210208+ 7 HPFS/NTFS/exFAT
I don't know why and how it happenned. It should have only one ntfs partition.
Last edited by dannyking630 (2011-08-25 10:23:51) -
just got an ipod nano last week, was in my itunes with my ipod connected when a screen saying there was a new upgrade for my ipod. Like an idiot i clicked on it, it was downloading fine for a few minutes but then said there was an error and my ipod couldnt be upgraded!
the ipod icon disappeared in itunes, my computer and itunes does not recognise my ipod and my ipod is stuck in the synchronizing screen,its actually frozen I have it disconnected and everything and the lock is stuck on it!
please help!i dont want to have to bring it back and complain but I will if nobody helps me!i found out how to fix it, by holding down menu and centre button together:)
you then have to restore it in itunes but then it works fine again!!! -
My little square touch screen iPod nano is frozen - need help!
hi....
my iPod nano is like the little square touch screen thing....
just now I just connect it to my laptop...
then I open iTunes and stuff....but...suddenly my laptop got jam...
and my iPod is showing the home screen..
by mistake....I open photos.....and its frozen till now
I try to turn it off...but it didn't work...
the battery icon is on charge although I unplug the USB....
anyone have any idea to fix my iPod back...
please help.....
sincerely,
irwan from Malaysiathank you @planb77
my iPod is kind of ok...
the day that my iPod frozen....I live it until the batteries run out..
so...I restart it and it works like normal....well,almost normal
ok...now my iPod can turn on...but...something else is wrong...
when ever I press photos....it restart to the apple logo...
so...I press photos again...and it keeps restarting to apple logo
I try restored it....it say's "The iPod software update server could not be contact"
my network connection is good...
I don't know what to do...
but the music in my iPod can play like normal...
so...any other words that you can give...
please help...
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