IPod Nano Sound issue

I just purchased an iPod Nano 7th Generation.  I put the earplugs in and I am not getting any sound at all. I turned the volumn up all the way and it's dead silence.  I don't know what to do.

Have you tried another set of earbuds to rule out the possibility that something is wrong with your current headset?  Do these same songs sound okay on another iPod? 
Have you done any of the 5 R's of troubleshooting yet to rule out the possibility of a software glitch/errror?
I assume you haven't enabled any EQ settings?
B-rock

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