IPod Nano stuck in recovery mode
Hi,
I recently installed iTunes 7 on my new work PC and connected my iPod Nano (1st gen) to it for the first time. I was told that iTunes had detected an iPod in recovery mode and it needed to restore factory settings. I proceeded with this, and after this completed iTunes suggested I needed to update the software on my iPod, which I also completed (from 1.1 to 1.3)
My problem is that every time I plug my iPod in, iTunes tells me that it has detected an iPod in recovery mode, and needs to restore factory settings. When I do this, factory settings are restored, iTunes redects the iPod, and the same message comes up again, about iTunes detecting an iPod in recovery mode.
I seem to be stuck in this loop, and don't know what to do to fix it. I have tried all the obvious things (PC restart, different USB port, lastest iTunes software) but none of these seem to fix the problem. I cannot copy any music to my iPod.
I am very grateful for any help you can provide.
Thanx
Mark
Pentium 4 Windows XP Pro
okay, that relentless "recovery mode" message can sometimes be produced by a Windows drive letter confusion. for troubleshooting advice on that, see the following document:
"iTunes has detected an iPod in recovery mode - Use iTunes to restore"
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http://support.apple.com/kb/HT1808
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Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
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until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
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3. While pressing and holding the Home button, reconnect the USB cable to the
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If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
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- https://discussions.apple.com/thread/5922457
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The best way to get out of this situation is to use a well-known tool called TinyUmbrella.
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Try:
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Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
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Disabling the computer's antivirus and firewall during the download and update usually resolves that error.
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