Ipod nano usb/lightning cord stuck in laptop

So I got a new ipod nano, the newest generation, and I synced it and everything, the ipod is fine, but the cable is now stuck in the usb port. I don't know how to get it out. I have an acer laptop, if that makes any difference.

This is certainly an interesting situation... It sounds as though part of the USB housing may have become jammed or otherwise tangled with the USB head of the lightening cord... Take this to a certified computer technician (not the genius bar, but an actuall computer surgeon) to have the laptop taken apart, and have the jack removed. The only thing I can think of is that one of the tabs that normally grab the two indentations on the USB head have become snagged inside the jack, thus LOCKING the usb head in the port...

Similar Messages

My ipod nano 7th generation is stuck in a restore loop with a white screen. Now it won't turn on anymore. What to do?

My new Ipod Nano 7th generation is stuck in a restore loop. Here is what happened: I added music to it using the latest version of iTunes, the colored bar at the bottom of the summary tab in iTunes showed my that I added it and I disconnected it to listen to the music. As I turned it on, it told me that there is neither music nor pictures on it. So I connected it again to my computer and iTunes told me that I had to restore. Which I did following all the steps but it keep telling me that I need to restore it. After three times of restore it, I disconnected it from my PC and turned it off. Now it won't turn on anymore - even though the battery is fully charged - and when I connect it to iTunes, iTunes tell me "The iPod software updater could not be contacted. The server does not support this version of iTunes." Well, I just downloaded the newest version a couple of minutes ago from the apple website. My iPod stays black. What shall I do?

Hi clarity,
Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Best,
Jeremy

My iPod Nano (fourth generation) is stuck on a black screen and will not charge. It's done this before and you can still see a faint outline of the green charging sign and the time/date. HELP

My iPod Nano (fourth generation) is stuck on a black screen and will not charge. It's done this before and you can still see a faint outline of the green charging sign and the time/date. HELP

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod nano 7th gen is stuck on a loop of turning on and off.

My ipod nano 7th gen is stuck on a loop of turning on and off, I've already done the reset, and everything that was recommended on other similar questions. it isn't recognized by iTunes except in recovery mode where it allows me to restore but then goes right back to turning on and off once i'm back to normal play mode. Once on recovery mode it works fine and doesn't turn on and off. I've also uninstalled and reinstalled itunes to avail. I'm super frustrated and am hoping that I won't need to buy a new one. Is there anything else I can do before i just toss it out? i'm getting a bit frustrated just watching my ipod turn on to the apple and then turn right back off.

Hi there tksunrise,
You may find the troubleshooting steps in the article below helpful.
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Will not turn on or screen remains dark
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting it while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Home button for at least six seconds or until you see the Apple logo appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
If the screen remains dark and will not turn on, then your iPod may need service.
Issue not resolved
If the issue is still not resolved, please read this information on servicing your iPod.
-Griff W.

My iPod nano 3rd gen is stuck in a restore loop.

My iPod nano 3rd gen is stuck in a restore loop. I have wiped it with Disc Utility and attempted to restore with iTunes, but there was no effect. I checked it in diagnostic mode against an identical pod and found no significant differences in the results, both checked out fine. I know that this is not a windows driver issue since I use a mac. In any case such an issue should have been resolved when I wiped the pod. I have not attempted to load any music on it or sync my library, so a corrupted file seems unlikely as well. there is no water damage and the case is in excellent condition. I have no idea whats wrong with it so any help or suggestions would be appreciated.

Hi clarity,
Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Best,
Jeremy

1GB 1st Generation iPod Nano USB Device Not Recognized on any computer

I just recently received a free 1st generation 1GB iPod nano from a friend because they couldn't get it to work. I figured I'd take a crack at it and hopefully get a working, free iPod out of the deal...
It already had music loaded on it (mostly a bunch of garbage), so like anyone else in my position I proceeded to reformat the little sucker and wipe its slate clean.
Here is what happens when I try to connect the nano to ANY computer:
Here is how the nano shows up in device manager:
This was the original problem I was having with my desktop PC which is running Windows XP Home with SP2 and all the latest Windows updates. It is running iTunes 7.5.0.20, w/ latest iPod updater software version 1.2.3.
Prior to testing the 1st gen. 1GB iPod nano, I had been charging and syncing my 5th generation 60GB iPod classic on my desktop PC using the same exact cable. All of my USB ports are in working, functional condition and order. I even have “Allow the computer to turn off this device to save power” unchecked under USB Root Hub Properties.
I tried a couple different USB ports and I used another cable, no luck. So I moved on to my Fujitsu laptop running Windows Media Center Edition, all latest Windows updates, same version of iTunes and iPod software (the difference being that I DO NOT sync any iPods to it, nor do I have any music on it). SAME EXACT PROBLEM, same message bubble, same entry in device manager, and same lack of driver availability.
Thinking maybe it’s just a “PeeCee” thing I dug out my old PowerBook G4 running the ancient Mac OS 10.2. Keep in mind this thing only has a 400 MHz G4 processor, 512MB RAM, 30GB hardrive, and USB 1.1 ports. The iPod nano wouldn’t even give a hint that it existed when I plugged it in.
I have tried every single little Apple trick available. I’ve done the forced restart while connected and while not connected to the computer. I’ve done forced disk mode while connected and while not. I’ve run iTunes diagnostic tests on connected devices. I’ve messed with USB port settings. I’ve tried two different USB 2.0 iPod cables. I tested my dad’s 8GB 2nd generation iPod nano to see if it linked up with my desktop and my laptop IT DOES. I even tried my 60GB 5th gen iPod classic OVER AGAIN to see if it still worked, IT DOES.
Also, this 1st gen iPod nano will not charge when hooked to the computer through USB. When I plug it in, between the time it’s plugged in and when the “USB device recognized” bubble pops up the battery icon shows it is charging, but as soon as that bubble pops up it disappears and discontinues pretending to charge.
On my Fujitsu laptop, I uninstalled everything having to do with Apple. I uninstalled iTunes, Apple Software Update, everything. Restarting after it all of course. Then I installed the old iPod Software Updater from 6-28-2006. I was pretty sure this wouldn’t work because the iPod isn’t even recognized by the computer. In order for the iPod to work in the iPod Software Updater or iTunes it has to first be recognized at the basic Windows level. Which it isn’t…
I have done research all across the net and the only real answer I found was that the iPod Nano’s internal USB controller is dead. I’m 99% sure it has nothing to do with my laptop, desktop, USB cables, software, or drivers. What do you guys think?

Nope I have not figured anything out since I posted this. The closest answer I've found is that it's the internal USB controller which has gone bad. If that's the case than there is really nothing more I can do.
I did find one opening and that was the diagnostic screen. You get to it by holding down the Menu and Center buttons, as soon as the iPod resets hold down the Left and Center buttons, the iPod will beep and then it will go to a diagnostic screen. Maybe somewhere in there you can find the problem I don't know how to use it though.

Formatting to windows XP Ipod nano Usb 1.1

I have made numerous attempts to format my Ipod Nano? to no avail, stops while formatting ask's to plug in again? Going crazy why is the Ipod not formatting? My USB is not 2.0 could that be it?

During set up form disk with Ipod, it said i needed
to "format" while formatting it keeps trying to
acknowledge but it doesn't, didn't you format your
ipod?
nop just plug and play whilst itunes was alrady installed on my pc

Ipod Nano USB driver fails continuosly

Initial problem: Device not found; located error in USB driver, uninstalled driver, rebooted sytem, found new driver - installed properly able to sync. (No hidden drivers listed in que) unconnect/reconnect ipod and USB driver error returns.(Each time)
Background services running are: Yahoo ISM, winamp, InCD, HP monitor, ATT self support, Logitech quick cam, McAfee, Index search.
Any known reasons why USB driver would continue to fail from dormant state? (unconnected and plugging in)

Make sure you have no other USB drives connected to your computer when connecting your iPod. I have a 4th gen Nano which fails to connect up when I connect it to my other Vista-based PC only if my USB hard disk is connected up.
I need to disconnect my external USB hard drive in Vista to get it to "see" the iPod. Also, might be handy to disconnect other USB devices like printers and your Logitech camera (which I have also connected, but that doesn't have any problem).

Ipod nano usb error msg

Purchased nano last month, charged it and used it until today when it needed recharge. Plugged it into USB port and got this message:
"One of the USB drivers has malfunctioned and windows does not recognize it. Click here." Then I got "unknown device". Then "windows has stopped device because it reported a problem (Code 43).
I then made sure software and driver was loaded - then tried my Ipod shuffle which worked fine in either of the ports.
I can't turn my new Nano on or get iTunes to recognize it.
What happened??? Can anyone help me?

Hey Wanda32,
Thanks for using Apple Support Communities.
Looks like the iPod is not being recognized correctly. Take a look at these 2 articles, they have good information to help you resolve this.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/#section_1
Have a nice day,
Mario

IPod Nano + USB Power Adapter (+ Universal Dock)

Hi,
I've got an iPod Nano and a USB Power Adapter to charge it. Untill a few days ago it went fine, even with my Universal Dock between them. But since 2 days my iPod only charges when I put the Power adapter direcly into the wall plug, but with my Hi-Fi installation I'll have to use it with a multiple socket.
Does anybody know why and how to get round this?
Thanks
Windows XP

possibly a fuse blown in the multiple socket plug?? or even in the power adapter itself

IPOD Nano + USB 2.0 card

I got a iPOD Nano for my G4 Quicksilver Mac. OSX 10.4.8.
Not happy with USB 1 for speed so I got a generic own store 'New Link USB 2.0' PCI card in Maplins...
Suffice to say, it only works on some USB devices but at speeds of USB 1.1.
BUT IT DOESN"T EVEN DETECT MY iPOD. Can't mount or anything...
Just charges away.
Does anybody know of a PCI card that DEFINITELY works as a USB 2.0 connection fully with all devices on a MAC G4
I hear good things about the Sonnett Allegro USB PCI Card...
Anybody got any thoughts?
G4 Quicksilver 800 [2002] Mac OS X (10.4.8) G4 Quick Silver

IOGear GIC251U PCI card, I own three of them
Generic cards are going to be hit or miss.

IPod Nano 5th Gen is stuck on 'Do not disconnect'

I've had my iPod Nano 5th Generation for about 4-5 years and I've never really had a problem with it until now; it's stuck on the 'Do not disconnect' screen. I've tried doing the restore on the iPod by holding down the Menu and Center button then the Center and Play button to put it into Disk Mode but this has only brought it back to the 'Do not disconnect' screen. When it's connected to my Windows computer, it's appears on 'My Computer' but then it causes iTunes and 'My computer/Windows' to freeze; iTunes and Windows un-freezes immediately when I unplug my iPod. I connected the iPod to another computer which didn't have iTunes on it and was able re-format to the FAT32 (I think it was), the default one anyway, then tried to re-connect it to the first computer but it's still the same thing. I downloaded the new iTunes onto the computer which didn't have iTunes before but again when connecting the iPod to the computer it caused iTunes and Windows to freeze. I've left the iPod to completely run out of battery then tried to reconnect it but to not avail.
I've gone through so many forums and answer sites trying to find a fix but I think I've run out of options.
Is my iPod totally corrupt and ready to be replaced or is there still something I can try to get it working again?
Any help would be greatly appreciated.
Thanks x

Did you ever get this resolved? I'm having the same problem and can't figure it out.

Is it possible to fix an iPod nano 6g with a stuck sleep/wake button?

A few weeks agothe sleep/wake button got stuck so I have to plug my 6g iPod nano in whenever I want to play or stop music or perform any function.

Take it in to an Apple store for diagnosis.
Barry

My ipod nano (6g) screen is stuck one way!

I got the new ipod nano and i turned the screen left and now its stuck like this and i cant turn it back. I restored it and its ok now, but it doesn't turn any way now! HELP!!

How are you trying to rotate the display? All you should need to do is place to fingers such as your thumb and pointer finger and slide them in either a clockwise or counterclockwise motion.
http://manuals.info.apple.com/en_US/iPod_nano_6thgen_User_Guide.pdf
B-rock

IPod nano won't sync in new laptop

Hello everyone,
my 6th generation 8GB iPod Nano won't sync in a new Windows 8 (not upgraded to 8.1) laptop. iTunes recognizes it and is able to enable disk use but will not sync the music. The computer also recognizes it. It just won't sync, when I press the sync button it seems as if it is going to sync but it stops after a few seconds without synching or changing anything. I already uninstalled and installed iTunes and restarted the laptop and the problem is still there. Also I wonder why iTunes doesn't say that the iPod is synched with another library and if I want to sinc it with the new one since the music my iPod currently has comes from an old laptop that doesn't work anymore so that's why I have my music now in this new computer, but it won't sync and it's frustrating. Any advice? Thank you.

Type "ipod not recognized in itunes" into the search bar at the top of this page by "Support"

Ipod nano usb/lightning cord stuck in laptop

Similar Messages

Maybe you are looking for