IPod Nano white screen (frozen)

I have an iPod Nano (3rd Gen), and a few days ago, on turning it on, the screen was white (no Apple logo, or info). I have tried resetting AND just restored it. It shows up ok in iTunes, and I can even add music to it but the screen is still white / blank!
What's the fix for this? Any help is much appreciated.
Thanks,
Alan

What happened to me was that I put my ipod nano the video one on recharged and when it finished i took it out and it still had the screen saying connected and eject before disconnecting. What do I do to get rid of that and get my Ipod working back to normal?

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IPod Nano white screen of death - RESURRECTED! :D

Alright, here's the deal...A friend of mine has a new iPod Nano and gave it to me because it had stopped working, and was hoping it was worth something to recover. Sorry about the long story!
It _wouldn't_ turn on. But, when connecting it to the computer via the USB dock cable, it comes on for a few seconds on a grey-whitish screen. Then turns back off, reboots, and tries again. Step 1 step 2. Nothing.
Although, 'Diagnostics mode' or whatnot it is, does work however. It would still be a faint grey screen, but whiter and more vibrant, as if it's saying "Hey, I'm alive! I'm alive!!!" and I can go through settings and make it (sometimes) change colors, and reboot the iPod.
I was thinking since iTunes never recognized it (It was plugged in the whole time) that I would drown in just for the sake of it.
Well, 3 hours later after attempting to kill the poor thing, it... resurrected itself.
I'm serious, it really seems to have unbelievably done it. When turning it on, I get 2 beeps, but no restart loop, the LCD stays on the white screen though, BUT, here's the good thing.
NOW, I hear the system 'click' sounds when using the buttons and such that it's going through the menu, good news so far! It seems like it because after the 'boot' sequence (it appears to boot very fast, strangely).
The good thing is (kinda) https://discussions.apple.com/thread/1517571?start=0&tstart=0 ... So I suspect that somehow, this method of submerging it under water, letting it dry, blowdrying it, and then leaving it in the heat, somehow restored the SD chip inside of it... possibly only for now... I'm going to use this moment to hopefully get all data off the device, and see for one last time if it's fully restorable...
I have the power! Ok, so I hooked it up to the wall charger (just put the wall connector on the USB cord) and it now beeps two times, and after about 30 seconds or so, I get to the main menu, screen still white, but I can certainly hear the click letting me know I'm 'navigating' the iPod. It doesn't appear to have any music on it, or maybe it does, but I need to connect some earphones first. Or, it supposed to be display the 'sad iPod' icon, but I just don't see it, therefor, I'm blind as to the status of it.
I likely guess it's the battery, since every time I disconnect it, it goes dead. Yep, just looked back, still on. Yep, still menu clicking. Yep, I can start it with no problems now. Any clue what I can try to do to resolve this? Obviously it's turning on, and it seems to be doing something, it boots, (apparently) so that's a good sign.
Please, is there any hope at all in this iPod? At all?
AND, IT JUST BEEPED 2 TIMES AGAIN! And I was just typing... why did it do this? (Funny thing is, how it still works!) Is that really the menu button clicking? That would explain it, I mean it only plays the menu clicking sound AFTER about 30 seconds of it 'booting' to the iPod firmware, so it obviously has some sort of life to it. If I hook up my earphones... Holy Mac! I hear music! It's alive!!! It's alive!!! Oh my man!!! Yes!
It has hope, in a way!
Atleast, I hope, but it works! Freaking amazing! Jamming to some awesome beats right now, some cool hip hop, sound quality you ask? Great, actually! I don't know how, don't want to know, but it seems trying to kill this iPod actually resulted in it being resurrected? How? Who knows! This is awesome! iPod truly CAN have 2 lives, I guess!
Cool stuff, I swear on that! My favorite song was on here too!
How to adjust the volume on the iPod Nano? I don't care, it's playing at full volume, and it's awesome!
The sad thing is, it still has the white screen of death, and the battery is apparently fried still (or needs a good 24-hour charging).
This iPod has been sitting dead as a dud in the storage room for a good 1 year or so, unused. And now it came back to life in a flash. Unbelievable.
I love you Apple.

Your problem was moisture. It was wet inside and sitting around for a year let it all dry up.
If you get this kind of thing happening, speed the process up by putting the iPod into a zip lock baggie with a dessicant (you know those little silica pouches) or even some rice to absorb the moisture. Let it sit for a few days and it should dry it all out.
i

Ipod nano white screen and not turning off

hi I bought a new mini pioneer stereo/dvd and put my ipod nano on it yesterday.. no probs it played.... but today i put it on the dock and all that it showed on the screen was a white screen with "ok to disconnect" on it... I took it off and now it is still a white screen adn flashing "Do not disconnect" I'm freaking out because I am not technically minded and my brother spent hours putting music on it for me
It is not turning off at all
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Thanks to anyone with time to help me

Hi
It seems to be ok now... I had to go out and it ran out of battery, when I switched it back on it appears to be fine.
If it happens again (hoping that it doesn't!) and i do the reset.. will that remove all the music that's on there?
Sorry for the ignorance
Thank you for the answer

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Just bought a 7th Generation Ipod nano and tried to plug it in and load music on it. When it was done syncing it said ok to disconnect so I did so.
After I unplugged it, there was a white screen that had a lock symbol in the top left corner and it wouldnt do anything. I reset it by holding in the center button and top button. Once it reset it said connect to Itunes to restore. I plugged it into my computer and the white screen came back and says do not disconnect. Not sure where to go from here. I have the latest version of Itunes downloaded and when I plug the Ipod in nothing connects or shows up in my itunes for it.

DId you ever get the chance to restore it? that would most likley fix your problem. This is a defect most likley so i suggest going to the link to solve your problem.http://www.apple.com/retail/
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Hello Lpool1,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
Display shows a white screen
Try putting the iPod into disk mode:
Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
While the device is in disk mode, sync it to iTunes and try to restore.
Best of luck,
Mario

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I have an ipod nano 4th or 5th generation. When I try to turn it on, it displays a white screen and beeps twice. I have tried the basic things: toggling the lock switch, holding down select and menu buttons simultaneously, doing that and then holding down the play and select simultaneously. Even restored it. Updated all of my itunes software. Still broken. What next?

Hi
It seems to be ok now... I had to go out and it ran out of battery, when I switched it back on it appears to be fine.
If it happens again (hoping that it doesn't!) and i do the reset.. will that remove all the music that's on there?
Sorry for the ignorance
Thank you for the answer

Ipod nano, white screen of death

my ipod nano4gb went to a white screen, still plays and i can update, but only a white screen, makes playback by menu memory a bit challenging. any event, went to Man Beach apple store for repair, booked a genius, spoke with buddy and a replacement is ready for pick up. three days total delivery, 90 minutes wait for the genius. Great Job Apple! Wow!
also, on a separate note, while waiting for the genius, i was continually amazed by the level of customer enthusiasm in the store, even the genius bar is a "stroke of genius" by apple marketing. direct customer interaction, peripheral customer involvement, all genius's well trained and communicative. it was an "experience" that i spoke glowingly about to my friends and colleagues about for several days.
great apple experience!
(no, I don't work for apple. just an honest observation from a marketing manager for a less glamorous product line... marketing envy....;)

Yeah the same thing just happened to me on saturday. It doesn't look like the screens cracked or broken at all. it's just a white screen. I could still play music and update and all. Screen jus makes it hard to navigate. I contacted yesterday apple and they're sending me a box to ship to them so they can check it out. Not sure if they'll fix it though.
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I have my iPod plugged into the computer and the screen is all white. Now my iTunes is still reading the device with all the music on it. I do not want to lose my music because I know I can simply restore it and have this problem go away but I never moved my music the proper way onto the device. Is there any way to fix this without hitting that awful button?

You could try holding the middle button and menu button at the same time until the phone restarts. That might fix it.

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Have you double check to make sure VoiceOver and other accessibility features have not been turned on? See this article for more information and assistance.
iPod nano (6th generation): How to use VoiceOver
B-rock

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How do i get the ipod nano touch screen fixed?

Hello Kimberly j,
You can either set up a service request with Apple through this or you can bring it into your local Apple Store/AASP and have them set one up for you.
https://selfsolve.apple.com/GetWarranty.do
Another option would be a 3rd party repair company who would be able to fix the iPod at a much lower cost.
B-rock

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I have a second generation ipod Nano that has frozen. It appears to be playing, and is stuck on an album. I have tried multiple times to reset it. Any advice?

Hi bookbook12,
If your iPod appears frozen and you are having issues resetting or restoring it, you may find the troubleshooting steps outlined in the following articles helpful:
iPod Nano 2nd Gen Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/nano2gen/
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
Regards,
- Brenden

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I have an ipod nano (1st gen) with a frozen screen that is no longer recognized by any computer. I had just barely downloaded a new audio book onto it before ejecting from itunes and trying to play it when it froze. Since then I have tried updating my itunes, plugging it into a second computer, and turning it off by holding the pause button, but nothing seems to work. Suggestions? Or, has it just reached the end of its lifespan?

Hi caitt,
I don't know if "what Apple said to do" means that you tried the 5 R's, but that's a good start:
The 5 R's
From there, try this:
iPod missing in "My Computer" or in iTunes on Windows
And this...
iPod won't turn on
Good luck,
maz

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I just got a brand new Ipod nano 7th: Less than 10 seconds after the song starts playing the screen flashes white, the apple logo shows up and it returns to 'home' screen. Battery is full. Tried to restart but that didnt help!
What could be the problem?

Hi joannefromhkg,
If your iPod nano (7th generation) will not turn on at all I would suggest that you troubleshoot using the steps in this article -
iPod nano (7th generation): Hardware troubleshooting
Specifically -
Follow these steps if your iPod a power-related issue.
Will not turn on or screen remains dark
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting it while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Home button for at least six seconds or until you see the Apple logo appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
If the screen remains dark and will not turn on, then your iPod may need service.
And -
Issue not resolved
If the issue is still not resolved, please read this information on servicing your iPod.
Thanks for using Apple Support Communities.
Best,
Brett L

My ipod nano has also frozen even after trying the recommendations

My ipod nano screen has frozen. it has the lock symbol on the top left hand side of the screen but the hold button is not locked. All the other buttons won't work either. Please help get my ipod up and running im at my wits end!

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Regards
Colin R.

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