Ipod nano, white screen of death

my ipod nano4gb went to a white screen, still plays and i can update, but only a white screen, makes playback by menu memory a bit challenging. any event, went to Man Beach apple store for repair, booked a genius, spoke with buddy and a replacement is ready for pick up. three days total delivery, 90 minutes wait for the genius. Great Job Apple! Wow!
also, on a separate note, while waiting for the genius, i was continually amazed by the level of customer enthusiasm in the store, even the genius bar is a "stroke of genius" by apple marketing. direct customer interaction, peripheral customer involvement, all genius's well trained and communicative. it was an "experience" that i spoke glowingly about to my friends and colleagues about for several days.
great apple experience!
(no, I don't work for apple. just an honest observation from a marketing manager for a less glamorous product line... marketing envy....;)

Yeah the same thing just happened to me on saturday. It doesn't look like the screens cracked or broken at all. it's just a white screen. I could still play music and update and all. Screen jus makes it hard to navigate. I contacted yesterday apple and they're sending me a box to ship to them so they can check it out. Not sure if they'll fix it though.
Windows XP

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IPod Nano white screen of death - RESURRECTED! :D

Alright, here's the deal...A friend of mine has a new iPod Nano and gave it to me because it had stopped working, and was hoping it was worth something to recover. Sorry about the long story!
It _wouldn't_ turn on. But, when connecting it to the computer via the USB dock cable, it comes on for a few seconds on a grey-whitish screen. Then turns back off, reboots, and tries again. Step 1 step 2. Nothing.
Although, 'Diagnostics mode' or whatnot it is, does work however. It would still be a faint grey screen, but whiter and more vibrant, as if it's saying "Hey, I'm alive! I'm alive!!!" and I can go through settings and make it (sometimes) change colors, and reboot the iPod.
I was thinking since iTunes never recognized it (It was plugged in the whole time) that I would drown in just for the sake of it.
Well, 3 hours later after attempting to kill the poor thing, it... resurrected itself.
I'm serious, it really seems to have unbelievably done it. When turning it on, I get 2 beeps, but no restart loop, the LCD stays on the white screen though, BUT, here's the good thing.
NOW, I hear the system 'click' sounds when using the buttons and such that it's going through the menu, good news so far! It seems like it because after the 'boot' sequence (it appears to boot very fast, strangely).
The good thing is (kinda) https://discussions.apple.com/thread/1517571?start=0&tstart=0 ... So I suspect that somehow, this method of submerging it under water, letting it dry, blowdrying it, and then leaving it in the heat, somehow restored the SD chip inside of it... possibly only for now... I'm going to use this moment to hopefully get all data off the device, and see for one last time if it's fully restorable...
I have the power! Ok, so I hooked it up to the wall charger (just put the wall connector on the USB cord) and it now beeps two times, and after about 30 seconds or so, I get to the main menu, screen still white, but I can certainly hear the click letting me know I'm 'navigating' the iPod. It doesn't appear to have any music on it, or maybe it does, but I need to connect some earphones first. Or, it supposed to be display the 'sad iPod' icon, but I just don't see it, therefor, I'm blind as to the status of it.
I likely guess it's the battery, since every time I disconnect it, it goes dead. Yep, just looked back, still on. Yep, still menu clicking. Yep, I can start it with no problems now. Any clue what I can try to do to resolve this? Obviously it's turning on, and it seems to be doing something, it boots, (apparently) so that's a good sign.
Please, is there any hope at all in this iPod? At all?
AND, IT JUST BEEPED 2 TIMES AGAIN! And I was just typing... why did it do this? (Funny thing is, how it still works!) Is that really the menu button clicking? That would explain it, I mean it only plays the menu clicking sound AFTER about 30 seconds of it 'booting' to the iPod firmware, so it obviously has some sort of life to it. If I hook up my earphones... Holy Mac! I hear music! It's alive!!! It's alive!!! Oh my man!!! Yes!
It has hope, in a way!
Atleast, I hope, but it works! Freaking amazing! Jamming to some awesome beats right now, some cool hip hop, sound quality you ask? Great, actually! I don't know how, don't want to know, but it seems trying to kill this iPod actually resulted in it being resurrected? How? Who knows! This is awesome! iPod truly CAN have 2 lives, I guess!
Cool stuff, I swear on that! My favorite song was on here too!
How to adjust the volume on the iPod Nano? I don't care, it's playing at full volume, and it's awesome!
The sad thing is, it still has the white screen of death, and the battery is apparently fried still (or needs a good 24-hour charging).
This iPod has been sitting dead as a dud in the storage room for a good 1 year or so, unused. And now it came back to life in a flash. Unbelievable.
I love you Apple.

Your problem was moisture. It was wet inside and sitting around for a year let it all dry up.
If you get this kind of thing happening, speed the process up by putting the iPod into a zip lock baggie with a dessicant (you know those little silica pouches) or even some rice to absorb the moisture. Let it sit for a few days and it should dry it all out.
i

Ipod nano white screen and not turning off

hi I bought a new mini pioneer stereo/dvd and put my ipod nano on it yesterday.. no probs it played.... but today i put it on the dock and all that it showed on the screen was a white screen with "ok to disconnect" on it... I took it off and now it is still a white screen adn flashing "Do not disconnect" I'm freaking out because I am not technically minded and my brother spent hours putting music on it for me
It is not turning off at all
eek
Thanks to anyone with time to help me

Hi
It seems to be ok now... I had to go out and it ran out of battery, when I switched it back on it appears to be fine.
If it happens again (hoping that it doesn't!) and i do the reset.. will that remove all the music that's on there?
Sorry for the ignorance
Thank you for the answer

IPod Nano white screen (frozen)

I have an iPod Nano (3rd Gen), and a few days ago, on turning it on, the screen was white (no Apple logo, or info). I have tried resetting AND just restored it. It shows up ok in iTunes, and I can even add music to it but the screen is still white / blank!
What's the fix for this? Any help is much appreciated.
Thanks,
Alan

What happened to me was that I put my ipod nano the video one on recharged and when it finished i took it out and it still had the screen saying connected and eject before disconnecting. What do I do to get rid of that and get my Ipod working back to normal?

TS1441 Ipod nano white screen brand new

Just bought a 7th Generation Ipod nano and tried to plug it in and load music on it. When it was done syncing it said ok to disconnect so I did so.
After I unplugged it, there was a white screen that had a lock symbol in the top left corner and it wouldnt do anything. I reset it by holding in the center button and top button. Once it reset it said connect to Itunes to restore. I plugged it into my computer and the white screen came back and says do not disconnect. Not sure where to go from here. I have the latest version of Itunes downloaded and when I plug the Ipod in nothing connects or shows up in my itunes for it.

DId you ever get the chance to restore it? that would most likley fix your problem. This is a defect most likley so i suggest going to the link to solve your problem.http://www.apple.com/retail/
Sorry about that being a downer since its brand new.

4gb iPod nano white screen

My ipod is now just a white screen

Hello Lpool1,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
Display shows a white screen
Try putting the iPod into disk mode:
Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
While the device is in disk mode, sync it to iTunes and try to restore.
Best of luck,
Mario

Ipod nano: white screen and beeping twice

I have an ipod nano 4th or 5th generation. When I try to turn it on, it displays a white screen and beeps twice. I have tried the basic things: toggling the lock switch, holding down select and menu buttons simultaneously, doing that and then holding down the play and select simultaneously. Even restored it. Updated all of my itunes software. Still broken. What next?

Hi
It seems to be ok now... I had to go out and it ran out of battery, when I switched it back on it appears to be fine.
If it happens again (hoping that it doesn't!) and i do the reset.. will that remove all the music that's on there?
Sorry for the ignorance
Thank you for the answer

IPod Touch white screen of death

I've tried a hard factory reset and got nothing. I tried putting it in DFU mode and nothing. It shows up in iTunes I just don't know what to do to fix the white screen! I can hear the audible lock click and can swipe on the screen to unlock. But I can't see anything but white. What else can I do to fix it?

You will need a hardware repair. White screens can be caused by dropping device or getting it wet. If there is no accidental damage and under warranty, Apple should repair it for you. Contacts support or Head for an Apple store.
http://expresslane.apple.com

3rd generation iPod nano white screen

I have my iPod plugged into the computer and the screen is all white. Now my iTunes is still reading the device with all the music on it. I do not want to lose my music because I know I can simply restore it and have this problem go away but I never moved my music the proper way onto the device. Is there any way to fix this without hitting that awful button?

You could try holding the middle button and menu button at the same time until the phone restarts. That might fix it.

Ipod nano blue screen of death

Hi, I'm having real problems with my ipods/itunes, running Windows Vista. I have an ipod classic and a nano and the problem is slightly different for each.
On the nano, halfway through sync, itunes crashes and I get BSOD.
On the classic, I can sync my ipod. If I disconnect my ipod while itunes is still running then I get BSOD. If I close itunes first then disconnect my ipod it is OK.
I have tried uninstalling and reinstalling itunes. I also read an apple support item about outdated drivers so I have downloaded Slimdrivers utility and checked for updated drivers - only one required update. Neither of these solutions helped my problem. Any help would be much appreciated.

Hi, I'm having real problems with my ipods/itunes, running Windows Vista. I have an ipod classic and a nano and the problem is slightly different for each.
On the nano, halfway through sync, itunes crashes and I get BSOD.
On the classic, I can sync my ipod. If I disconnect my ipod while itunes is still running then I get BSOD. If I close itunes first then disconnect my ipod it is OK.
I have tried uninstalling and reinstalling itunes. I also read an apple support item about outdated drivers so I have downloaded Slimdrivers utility and checked for updated drivers - only one required update. Neither of these solutions helped my problem. Any help would be much appreciated.

IPod nano 4th gen stuck on White Screen of Death

So recently my iPod of 4 years has gotten the white screen of death.
I tried doing the restarting. You know. hold the on/off button then hold MENU and SELECT. Nothing. It just blinks the white screen off and then on.
Interest to note: I use my ipod nano in the shower (with dock). Maybe the steam from the shower had something to do with it?
Anyway, thank you.

I should note that I CAN still use this ipod. I can play songs on it EVEN while my screen is white. Also, when I plug it into my Win7 (32-bit), the iTunes (latest version 1.0.4) recgonizes my ipod and play the songs/playlist from it.

My iPod touch 4th gen has the white screen of death and won't connect to iTunes to restore.

I was updating from iOS 6 beta 1 to beta 2 when my ipod froze up and started showing the white screen of death. I've tried the trick where you hold the power and home button for ten seconds and tried to put it in DFU mode to restore. None of these tricks work and my screen is still white. Also I plug it into my Windows Vista computer with iTunes 10.6.3 but it wont show up. I really need help. I don't have warranty or money to buy a new one. My grandmother will heartbroken if $200 goes down the drain.

Im not developer and I have ios 6 click this link http://www.youtube.com/watch?v=kHvf6Wty0nk&feature=plcp but anyway try putting it into dfu

My ipod touch 4th gen. is stuck on white screen of death.

I recentally had dropped my ipod touch and when i picked it up it was stuck on the white screen of death. I tried to hard restart by holding down the power and home button at the same time, but the screen would only turn off then come right back on. Then i let the power drain. After it would no longer turn on i put it on the charger to find that the white screen would pop right back up. I didnt want to restore it but because its my only option i put it on my compute but itunes couldnt acess it because i had a passcode on it. is there a differnt way to restore it or fix it? HELLLPPP MEEEE!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

White screen of death ipod 4th gen

I got the white screen of death I have tried reseting/ turning it off but it wont work. i even tried holding the volume button DOES not work. I tried to restore it in my computer but i need to enter a passcode to restore but since i cant see anything i cant I tried back up but i need to enter my passcode once again. I tried DFU mode it wouldnt work. I dropped it a month ago then it turned white but i did the reset thing then it worked fine just had to reset it like 10 times a day now it wont reset anymore. How much will it cost to repair if you are out of warrranty.

Try:
- iOS: Not responding or does not turn on
- Try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
What happened when you placed the iPod in DFU mode and then restored?

White screen of death ipod touch 4g 32gb [dropped]

I got my ipod touch 4g 32gb for Christmas 2012, so it's still quite new, i accidently dropped it on the kitchen floor, screen face down [facebook app was currently running at the time] it had a silocon case on it so it wasn't as bad, when i pick up my ipod to check it was alright, the screen was all white [white screen of death].
I've tried 'home+lock screen buttons' & i have also tried 'Home+lock screen+ volume up buttons' this didn't work.
my friend suggested that i leave it to drain out and after 24 hours it died out, after about 20-30 mins i put it back on charge and the white screen came back up, i took it off and i'm leaving it for the night and will try it again tomorrow, does any one have any suggestions on other ways i could fix it, please help, thanks.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. Could be a loose connection or something worse.
Apple Retail Store - Genius Bar

Ipod nano, white screen of death

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