IPod Nano will not play through Arcam rDock

My third generation iPod Nano works fine with a very cheap docking station that came free with it when I bought it. I now have a new Arcam Solo with the rDock and although all the track information is coming across to the Arcam Solo there is no sound at all. I've tried connecting a tape deck through the same leads and that works with the Arcam. I've also tried using three versions of the iPod Nano software released since I bought the Nano and it doesn't work with any of them. But when I took the rDock back to the shop they tried several other iPods/iTouch with the Arcam rDock and they all worked. Furthermore my Nano didn't work with other products in the shop by Yamaha etc - but back home it still works fine with the 'free' docking station. Any ideas?

I think iTunes should offer you an upgrade. However, when i ve upgraded my ipod nano (1st gen), all the songs have gone. Memory remained full as if there were about more that a hundred songs, yet there were 0 songs left. I had to restore it. So, be careful

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