Ipod nano will not restore on windows or mac

On my ipod I tried to restore it on my mac and that keeps going back and saying that it is corrupted and to try to restore it. I called apple and its out of warranty. They suggested that I try to restore it on windows. That did the same thing by telling me that it must be restore. I put it in disk mode, restarted it and tried to restore it on windows and mac and that did not work. Can anyone help with this problem?

Now it gets even weirder.
I tried plugging the iPod into a third computer (PC) which belongs to someone else. The computer restores, syncs and loads all of his songs onto her iPod perfectly fine.
The only thing that makes sense is that there's somethng about one or more of her songs that's causing this problem. Is there anyway for me to find out which songs are doing this?

Similar Messages

  • IPOD NANO will not connect to windows xp "usb device not recognized

    i have had some problems connecting my ipod nano to windows xp sp2. each time i try to connect it using the usb cable, i get the following error
    http://img400.imageshack.us/img400/6426/t12ve.jpg
    i have reinstalled the ipod (updater 03-23-2006) firmware and the itunes software (just in case). ive gone to the apple website, forum and discussed the problem with their technicians but no luck getting it solved.
    i went to the apple website and filled in a service request to have a new usb cable sent to me, thinking that this could be the problem. no luck with the new cable and other usb devices including my phone and camera all work.
    i just want to know how i can get this thing to work and play my music again. any assistance will be greatly appreciated. if im missing information, please let me know. thanks.
      Windows XP Pro  

    Hello, lanboyo, JC, and Utah Mike!
    First--You may have done this, but have you tried the Five R's? Reset, Retry, Restart, Reinstall, Restore.
    If you have sucessfully done them with hardly any help, then let's keep going:
    Second--You may have read this Apple aritcle before, but I'll link you to it anyway.
    iPod missing in "My Computer" or iTunes for Windows
    If it's showing up in My Computer as "F:IPOD" but not in the iTunes source list, check out this Apple article, and see if it helps.
    iPod shows up in "My Computer" but not in iTunes for Windows
    Hope this helps, and post back on what happens.

  • HT1339 iPod Nano will not restore and is stuck in Recovery Mode.

    The iPod Software is up to date (as is iTunes itself), and I recieve the following message after clicking "Restore iPod..." and supposedly restoring it:-
    "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes."
    Attempting to restore it again (by clicking "Okay" on the dialog box and then "Restore iPod..." in iTunes) will repeat the above ad infinitum.

    In some cases, the iPod might get into a state in which the battery needs to be drained before it can be reset so try these steps.
    1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
    2. Reconnect iPod to the Apple iPod Power Adapter or the computer and reset it.

  • 3rd gen iPod Nano will not sync with latest version of iTunes. It passes the connectivity test but not the sync test under diagnostics.  Worked fine on old Windows 7 laptop but not new one.  From Control Panel it shows up as an Apple iPod USB Device...

    3rd gen iPod Nano will not sync with latest version of iTunes on new laptop. It passes the connectivity test but not the sync test under diagnostics.  Worked fine on old Windows 7 laptop but not new one.  From Control Panel it shows up as an Apple iPod USB Device...

    Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
    There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok.

  • My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

    My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

    Likely this:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • Ipod Nano will not turn off

    My ipod nano will not power off. Even the sleep button does not work. I have reset everal times. Any thoughts?

    I've been through 4 of those R's, as well as the Quick Fix and about 5 hours on the phone with Apple. It will now turn off, but it is still not visible to iTunes and the iPod updater won't run because it also can't see the iPod. Windows sees it just fine, so now I'm awaiting a 3-5 day response from an Apple engineer about what is wrong. This all started when I installed the 6.0 update. I'm now back to the older software, but it still won't reconize my iPod, so therefore will not update it with new songs, etc.
    Thanks for your reply.

  • My Ipod nano will not appear in iTunes and I've gone threw several exercises.

    my ipod nano will not appear in iTunes and so I can not sync no matter what I've tried..help!

    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • HT1369 my ipod nano will not download songs from my library. itunes will not load on my desktop computer and I cannot get it to work?

    I cannot get itunes to download to my desktop and will not download music from my library. 

    rubicon53 wrote:
    I just bought a new laptop and my ipod nano will not stay connected to my computer.
    I cannot transfer any of my songs to my new laptop
    How to use your iPod to move your music to a new computer

  • TS1369 I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not in itunes. At this point my ipod is connected to my computer but when it finishes syncing it's no

    I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not on itunes. The ipod is initially connected to my computer, I can see it when I look on devices in my computer. However, when it finishes syncing it is no longer detected to my computer. I cannot transfer any of my songs to my new laptop because of this. I have tried to reinstall itunes, reset my ipod and use a different port. None of these things worked. Any ideas?

    rubicon53 wrote:
    I just bought a new laptop and my ipod nano will not stay connected to my computer.
    I cannot transfer any of my songs to my new laptop
    How to use your iPod to move your music to a new computer

  • My generation 6 Ipod nano will not let me download songs from my library to my playlist if they are on the cloud. How do i get the songs on my playlist?

    My generation 6 IPOD Nano will not let me put songs on my playlist from the library. A message comes up saying it has to be downloaded from the cloud. I do I bypass this?

    If the songs are not in your iTunes library, download them as indicated here: http://support.apple.com/kb/HT2519.  Then sync them to your iPod.

  • 160G iPod classic Will NOT restore

    160G iPod classic Will NOT restore
    Timeline:
    1. iPod freezes
    2. restart
    3. everything gone from device_ creating appearance of factory settings having been restored.
    4. plug into computer.
    5. computer says it cannot recognize iPod because formatless
    6. computer says initialize iPod
    7. I initialize iPod
    8. iTunes says iPod corrupt and to try disconnecting & reconnecting from computer. iTunes also says that if that doesn't work, to restore the iPod.
    9. disconnect, reconnect, FAIL.
    10. restored iPod. Followed all computer prompts for admin codes &c.
    11. computer says iPod is restored & rebooting_ iPod screen begins to alternate between the screen that says "Connected: Eject before disconnecting" with the connection plug icon for about a minute_ and the "Syncronizing: Do not disconnect" screen with the spinning dual arrow icon for about 10 seconds.
    12. Leave iPod alone for an hour.
    13. come back to surmise that iPod is stalled somewhere in the finishing of the restore process.
    14. Try repairing/restoring iPod through disc utility.
    15. Same shenanigans that followed the restore through iTunes.
    16. Try restore through iTunes Again.
    17. Shenanigans begin again & go on for several minutes until iTunes magically goes to the screen that asks you if you want to automatically sync all muisc &c. I tell it no.
    18. begin to try loading things I want into the iPod.
    19. Everything freezes again after 2 songs.
    20. Force quit iTunes when it won't respond.
    21. try to reboot iTunes & can't.
    22. Eject iPod
    23. iPod ejects, but restarts itself & asks me to choose a language . . . I dread that I am back to square one.
    24. Miraculously, with iPod disconnected, iTunes boots up again.
    25. Heave a great sigh, reconnect iPod to see what happens & continue accumulating frustration like a windowsill accumulates dead bugs.
    26. iTunes issues ultimatum: "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod. "
    27. Scream in my head. Mash face into keyboard. Type timeline item 26 and so on . . . Mentally prepare to start over.

    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes and click “Restore”

  • My ipod touch will not restore backup files, it gets to 4 mins then say error occurred (-1),I have restarted my pc but no joy.

    My ipod touch will not restore backup files, it gets to 4 mins then say error occurred (-1),I have restarted my pc but no joy.

    I would next try restoring from backup.

  • I have a disabled ipod that will not restore with iOS7

    I have a disabled ipod that will not restore with iOS7

    What exactly happens when you try to restore via iTunes?
    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My 4g ipod touch will not restore, what do i do?

    my 4g ipod touch will not restore, i do what it tells me to do but it still won't restore, what can i do?

    Try posting in the ipod touch forum.

  • My IPOD touch will not restore.  It says "IPOD device cannot be found".

    My IPOD Touch will not restore.  It says, "IPOD device cannot be found".

    - Try resetting the iPod;
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next try placing the iPod in recovery mode and then retore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - Then try placing the iPod in DFU mode and then restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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