IPOD NANO will NOT UNLOCK

I can't get my nano out of the lock mode. I restored it using my PC, still unable to unlock it. It's fullly charged according to the screen, after I sync, it goes to the language screen. It's STILL LOCKED???? It shows up on my PC, I use the Diagonostics utility on iTunes, and it comes back saying iPod Connections status failed, I use 3 different cables and still the same results???? HELP

Sounds like it needs service.

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