IPod Nano won't stay mounted

Hi this is my first post and hope someone can help. My problem is that when I attach my nano to my computer it will mount on the desktop, open iTunes check and see that it is update, which it is and then it umounts from the desktop within a few seconds. It remains in the iTunes window so I can access the nano preferences but then when I hit apply it searches for the nano and since it is not on the desktop says it can not find it. The iPod is not in the finder window but shows up in the system profiler as being attached to the USB. I am up to date on iTunes and the nano updater says it is up to date running 2006-06-28. I have tried everything such as restarting, using different USB ports, etc... to no avail. When I run the updater it stays mounted on the desktop but I can not acces the preferences. I really need to change my nano preferences as it will not update my new playlists because prefs, are set to update only the checked ones and I can not changes this and apply it if the nano won't stay mounted. Can anyone help? Much thanks

This happened to me when using iTunes 6. Is that the version you are using? I was never able to find a complete answer to the "Preferences not saved" error or any knowledge base articles with an official explanation. I did however find a workaround in a previous discussion. Connect your iPod and in the short time that it is still visible on the desktop just as iTunes is opening, go to Preferences>iPod and tick "enable disk use". You have to be quick but it can be done. Once it is enabled you will be able to go back and update the preferences such as manual update etc. and and you'll not get the error.
If you are using iTunes 7 try the same technique only tick "enable disk use" in the Summary tab before your iPod unmounts.

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IPod Nano won't stay connected

I've got a 4GB 1st Gen iPod Nano, and I just can't keep the USB connection when I'm connected to iTunes. I connect one end to the dock connector and the other end to the USB port. For about a second it lights up and I get the Do Not Disconnect icon. Then that disappears and it goes to the main iPod menu. It's only if I take one finger and slightly bend the end connected to the dock connector up that the connection seems to hold. When I do that, I get a steady Do Not Disconnect icon and message and iTunes launches. I have to keep the end connected to the dock connector slightly bent upwards the whole time. If I let go and lay the iPod on my desk it disappears from iTunes. Incidentally, this also happens with my 4th Gen iPod click wheel. However, with both, I can charge it via the dock connector with no issue--it doesn't lose connectivity when I do that, only when connecting to iTunes.
Anyone else having an issue like that?
Powerbook G4 15" Mac OS X (10.4.3)
Powerbook G4 15" Mac OS X (10.4.3)
Powerbook G4 15" Mac OS X (10.4.3)

Are you using an USB hub or a laptop? I read that that causes the issue, and checked it myself - afaik, the hubs and some laptops have smaller current in USB sockets, i think that was 100 mA rather than 500 mA (required). So: If you're using a PC and USB hub - connect the iPod to main socket. Using a laptop - bad news for you, i think.
Have a nice day

HT1335 ipod nano won't stay connected to pc after uprading from windows vista to windows 7

I can't keep it connected long enough to do anything with it. Have tried resetting ipod manually and switching to disc mode to no avail...

woo hoo! fixed it....ok..here's what to do...disconnect ipod from pc, toggle hold/release switch on top of nano, reconnect to pc, hold top and center button until apple appears, as soon as you see apple hold center and bottom button to start disk mode....reformat disk following on screen directions....disconnect and start itunes, reconnect and follow instructions on setting up new ipod, make sure you choose factory reset and go from there. Yesss!!!
Saved myself 90.00!!!

IPod won't stay mounted to computer, can't load any content

I've reset it, tried to repair it with disk utility, and it still won't stay mounted. Can't put any content on it.
iPod classic 160 GB
Mid-2010 MacBook Pro running 10.8.5
iTunes 11.1

Koopie, the bad news is: that's not at all an uncommon problem with the iPod Touch. I have the same problem at work. We have no problems at all connecting to our Wi-Fi with Dell, Sony, HP, Asus, Palm or any other devices except two: my Touch and my boss's iPhone. Apple has the most finicky Wi-Fi known to man.
But enough ranting. The first thing you'll want to do is to check to be sure that your router's firmware is up-to-date. That may just solve your problem; it does in some cases. I've also found that turning the Touch's Wi-Fi off and on sometimes helps. You may have to do it four or five times to get a reconnect. You might also check your router's instructions to see if there is a way to reset it by going in through your web browser, which may be more convenient than pulling the plug.

I downloaded the latest version of itunes and now my ipod nano won't sync. The sync process appears to be locked up on the 2nd song and will not continue to sync. I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano;

I downloaded the latest version of itunes and now my ipod nano won't sync. The sync process appears to lock up on the 2nd song and will not continue to sync. I let it run all night the first time and it never went past the 2nd song. I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano; shut down laptop and restarted a different time; shorted the number of songs to sync; all without benefit.

When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
After updating te ipod see if there is a change in results.
PS: make sure the device is active while syncing so keep tapping the screen.
Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod

Ipod nano won't sync podcasts from iTunes after I "Restored" the ipod.

iPod nano won't sync podcasts from iTunes after I "Restored" the iPod.

If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
http://www.apple.com/ipodnano/specs.html
"Charging via USB or FireWire to computer system or power adapter (sold separately)"
So you can rule that out.
Have you tried the 5 R's?
http://www.apple.com/support/

TS1369 I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not in itunes. At this point my ipod is connected to my computer but when it finishes syncing it's no

I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not on itunes. The ipod is initially connected to my computer, I can see it when I look on devices in my computer. However, when it finishes syncing it is no longer detected to my computer. I cannot transfer any of my songs to my new laptop because of this. I have tried to reinstall itunes, reset my ipod and use a different port. None of these things worked. Any ideas?

rubicon53 wrote:
I just bought a new laptop and my ipod nano will not stay connected to my computer.
I cannot transfer any of my songs to my new laptop
How to use your iPod to move your music to a new computer

Ipod Nano won't start - folder w/exclamation point error message!

My Ipod Nano won't start! I got it about a year ago and whenever I try to turn it on, a folder with an exclamation point and the words, "www.apple.com/support/ipod" come up. I've tried to get it to work but it's not. I even tried looking in the help sections on apple.com and everything I found didn't help. My Ipod isn't frozen, I just can't get it to the menu screen. I really don't want ot have to reset my Ipod and have all my previous songs and pictures erased because I can't get them back. Does anybody have a possible solution to this problem? Please help.
~Bre~
Ipod Nano Windows XP 2 GB
Ipod Nano Windows XP 2 GB

Here's a few that weren't posted too:
Check these out:
iPod Folder with Exclamation Point After Disconnected From Computer
Put iPod into Disk Mode Manually – Worked for Me!
Good Thread About iPod Sad icon/Folder with Exclamation Point
I hope this helps!

My ipod nano won't be recognized by my computer. i tryed disk mode n looking it up on my computer.. but it still wont show.. HELP..... ohh n it wont charge either..

My ipod nano won't show on my computer.. i tryed da disk mode, resetting itunes.. new cable, the control usb n all the other steps in the itunes... i dont know what else to try help.. and it also won't charge..

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
     Intel(R) ICH9 Family USB Universal Host Controller - 2935
     Intel(R) ICH9 Family USB Universal Host Controller - 2936
     Intel(R) ICH9 Family USB Universal Host Controller - 2937
     Intel(R) ICH9 Family USB Universal Host Controller - 2938
     Intel(R) ICH9 Family USB Universal Host Controller - 2939
     Intel(R) ICH9 Family USB Universal Host Controller - 293A
     Intel(R) ICH9 Family USB Universal Host Controller - 293C
     USB Composite Device
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

TS1425 ipod nano won't synch, i plugged it in to computer after not synching for a long time and it wouldn't install a new driver and now itunes doesn't even recognize it when i plug it in

ipod nano won't synch, i haven't purchased anything in a long time and haven't synched with the computer just charged on car charger. when i plugged the nano in it tried to install a driver and that failed and now the computer and itunes won't even recognize that the nano is plugged in.

REPOST (this solved my problem!!)
originally posted by shootme78
"The device manager just needed to be prompted to use the driver for an Apple Mobile Device instead. The Apple driver was already in my PC - I just had to prompt the device manager to use it instead of the camera driver it kept installing. Here's what I did:
I right-clicked the iPhone in Device Manager and chose Update Driver (for me, the iPhone was showing up in the Device Manager under Imaging Devices).
I selected "Install from a list or specific location (Advanced)" and clicked Next.
I chose "Don't search. I will choose the driver to install" and clicked Next.
In the next window there were 2 drivers to choose from: the "Digital Still Camera" driver that my PC kept thinking the iPhone was, and Apple Mobile Device USB Driver. I selected the Apple Mobile Device driver.
The driver installed, and at that point iTunes 9.2 could finally detect the iPhone. Yay!"
if you still confused, this is the real post by shootme78
https://discussions.apple.com/message/11761418#11761418?messageID=11761418
this solution worked with every itunes version
* i tried this on itunes 10.6.3.25
Hope this will also solve your problem

HT2729 My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?

My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?

What video content works with iTunes and mobile devices?
iTunes:
Video content purchased from the iTunes Store.
QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
Video podcasts.
iTunes Digital Copies.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Mobile Devices:
Video content purchased from the iTunes Store.
Videos that have been shared to iTunes using QuickTime Player (Mac OS X v10.6 Snow Leopard).
Videos that have been re-encoded for iPod with QuickTime 7 Pro.
Videos that have been re-encoded for iPod with iMovie, Final Cut Pro, and others. Refer to Exporting a movie from iMovie HD to iPod for an iMovie HD tutorial.
Video Podcasts that have been created for mobile devices.
Video files after using the iTunes File > Create New Version > Create iPod or iPhone version option.
Video files after using the iTunes File > Create New Version > Create iPad or AppleTV version option (iPad and AppleTV only).
See below for detailed movie specifications.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Does the video need to be encoded in a special way?
All mobile devices which iTunes can sync video to can play the following video formats:
H.264
File formats: .m4v, .mp4, and .mov
Video: Up to 768 kbits/sec, 320 x 240, 30 frames per second (fps), Baseline Profile up to Level 1.3.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, and stereo audio.
MPEG-4
File formats: .m4v, .mp4, and .mov
Video: Up to 2.5 Mbits/sec, 480 x 480, 30 fps, Simple Profile.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, stereo audio.
Other formats may be supported by newer devices. The technical specifications can give additional details.

IPod nano won't sync in new laptop

Hello everyone,
my 6th generation 8GB iPod Nano won't sync in a new Windows 8 (not upgraded to 8.1) laptop. iTunes recognizes it and is able to enable disk use but will not sync the music. The computer also recognizes it. It just won't sync, when I press the sync button it seems as if it is going to sync but it stops after a few seconds without synching or changing anything. I already uninstalled and installed iTunes and restarted the laptop and the problem is still there. Also I wonder why iTunes doesn't say that the iPod is synched with another library and if I want to sinc it with the new one since the music my iPod currently has comes from an old laptop that doesn't work anymore so that's why I have my music now in this new computer, but it won't sync and it's frustrating. Any advice? Thank you.

Type "ipod not recognized in itunes" into the search bar at the top of this page by "Support"

IPod nano won't sync; dreaded "duplicate file" message

Suddenly, my old but heretofore functioning iPod Nano won't sync radio podcasts. Gets the "duplicate file" message. I have tried resetting multiple times; reinstalled iTunes, changed the port, checked for plug-ins (no iToner) etc. Ran diagnostic; it fails the device sync test, saying no iPod touch found.
I have seen some other complaints about this.
Is there a solution? I have done most of the troubleshooting steps but did not restore iPod to virginity (hoping to avoid reloading songs onto it).
Thanks in advance for any help.

If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
http://www.apple.com/ipodnano/specs.html
"Charging via USB or FireWire to computer system or power adapter (sold separately)"
So you can rule that out.
Have you tried the 5 R's?
http://www.apple.com/support/

Ipod Nano won't sync to my itunes:(. Help!

For some reason my ipod nano won't sync with itunes.
However my ibook does reconize it when I use my usb cord.
Do I need to purchase a firewire for it to sync with itune?.
HELP:)

If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
http://www.apple.com/ipodnano/specs.html
"Charging via USB or FireWire to computer system or power adapter (sold separately)"
So you can rule that out.
Have you tried the 5 R's?
http://www.apple.com/support/

6th Gen iPod Nano won't sync to Powerbook G4 1.5 Ghz PowerPC iTunes 9.2

My iPod classic bit the dust so I bought a new iPod Nano 6th Gen. My Powerbook G4 1.5 Ghz PowerPC can only run iTunes 9.2. From what I can tell this new iPod Nano won't work with my Powerbook, which is hard to believe since my old school iPod from the early 2000s worked great until I dropped it and it split in half.
My iPhone 3Gs syncs fine so it is incredibly annoying and disturbing that a new iPod Nano 6th gen. won't sync.
If in order to get this iPod Nano to work with my current system I'm required to upgrade my iTunes from 9.2 to 10 then I need to upgrade my OS from OS 10.4.11 to OS 10.5 which requires that I upgrade computer by purchasing an entirely new laptop then I might just have to revert to my old school Sony DiscMan.
My iPod Classic 2nd gen. worked great until it broke and my iPhone Gs syncs great, so I can't believe that this new iPod Nano 6th gen. won't work without a simple fix.
Come Apple, don't fail me now.

Your problem is completely different from the original post. The OP could not run the correct version of iTunes on their older computer. You're much more likely to get the help you need by starting your own thread with a properly descriptive subject line.
If you need instructions on how to start a new thread, see this link:
http://discussions.apple.com/ann.jspa?annID=650
Best of luck.

IPod Nano won't stay mounted

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