Ipod nano wont sync or restor

This is my first ipod of any kind. and i just got the Ipod Nano 4th gen. when i go to the summary tab to restore original settings after going through all of it a window opens up and says "There was a problem downloading the iPod software for the ipod "iPod". You do not have enough access privileges for this operation."
i had at first tried syncing it to my Realplayer but then found that would not work even tho thats where i had been getting most of my music. It had asked me to set the Ipod to manual syncing or something like that i cant remember but it wont repeat it. anyways it set it to that for me and now i cant seem to get ipod to work with itunes at all... I just want it to sync with itunes and ill use that only to save the trouble.
I have went through all the steps to reseting it according to the apple support site but it did not work.
Message was edited by: ploofelune

What is the exact wording of the error message?
Why won't it sync?
Are you running the latest version of iTunes (10.7)?
B-rock

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