Ipod Nano2 is not recognized by PC/itunes. After restarting the iPod and switch to disk mode "ok to disconnect" appears instead on "do not disconnect".
Can nayone help. thank you in advance.
So even in Disk Mode the iPod is not recognized by your PC or iTunes software? Are you plugging the iPod into a high powered USB 2.0 port? Have you tried a different USB sync cable to verify that your current cable isn't faulty or damaged?
I assume you are using the latest version of iTunes correct?
B-rock
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I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help
Hello Sam-marchesi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario -
you are running the latest version of iTunes, have no other USB devices attached, have no security software installed, and are directly connected to your ISP source, simply restarting the computer and the iOS device can clear up certain issues that could prevent you from restoring. After restarting the computer and iOS device, attempt to restore again.
How big is your library? I would recommend the following troubleshooting steps:
- Backup your library. Always a good idea before messing with things.
- Create a new library. Refer to this article for details: http://support.apple.com/kb/HT1589. This won't delete your old library, you're just creating a new empty one. Also refer to this article to get back to your old library later.
- Add a few albums into this new library. Not everything, just a small sampling, as a test.
- Activate Match on this new library. You shouldn't have to re-pay, it should just say "Add Computer" or similar.
- At this point, Match should run again. With just a few albums it should complete in just a few minutes.
If iTunes doesn't crash at this point, then likely there's something about your original library that Match doesn't like - what that is I don't know, but at least you'll know it's not your PC. If iTunes still crashes, then if could be a number of other things, but probably not your library. My next suggestion (if you haven't already done this) is to uninstall / reinstall iTunes. If that doesn't work, then my next ideas you won't like. -
My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?
1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
<Link Edited By Host> -
I have a brand new ipad2 connecting to iTunes 10.7 for the first time... It is not recognizing it in iTunes. It on windows and anti virus is off. What do I need to do?
On the apple website that is correct i beleive.... but i have an italian american express and am able to purchase stuff here in the US.
I mean, i dont think it really matters -
One of my authorized devices was erased. I downloaded iTunes. Says my iPod is already synced to a library. It will allow me transfer purchased songs but not songs I had that were downloaded off of my CD's. Where do I access that library and how do i get it back on iTunes? I tried manually move songs in disk mode. Now I have a bunch of data on ipod and I don't know how to remove it. It basically copied all my itunes files from my C drive onto ipod in my efforts to move the library.
When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.
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I just installed the latest version of iTunes to get the updates and new software on my iPod but it hasn't updated my iPod or put any of the new software on there either. How to I get the software to sync onto my iPod?
Are you sure it's not 6.1.6? If it is, that is the latest iOS version that will work on a 4th generation iPod Touch. Later versions require a 5G iPod which has twice as much RAM.
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I Maked maked update by itunes after finishing the ipod notworking, I Maked maked update by itunes after finishing the ipod notworking and it apper on it picture like charger I plug it but not charging have a picture like battery but not move hope to get a solution asap
The picture is telling you to charge the iPod battery, by leaving it connected for about 4 hours, till the battery picture becomes all green.
Have a nice day! -
I am trying to burn a music cd on iTunes, but I am getting an error that reads that the cd burner is being used by another application. I know that I am not using the cd burner for anything else. I have restarted the Mac and nothing. Any ideas?
One other thread said it was fixed by waiting till prompted by iTunes to insert the blank disk, instead of putting it in first. Does that work? Found a number of hits on this Googling.
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my ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help
http://support.apple.com/kb/HT1808
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I have a 6th generation ipod nano, When i plug it into the itunes it shows the music i have on there, but when i disconnect it says i have no music. What do i do?
You may want to do a Restore on the iPod in iTunes. The Restore button is on the iPod's Summary screen in iTunes. This will erase the iPod, re-install its software, and set it to default settings. If the problem is caused by data corruption in the iPod's storage, a Restore should fix it.
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my ipod touch is showing a usb pointing to the itunes logo on the screen and nothing else. It won't switch on beyond that. Please help!
Sounds like your iPod is in restore mode. Connect it to iTunes. iTunes will pop a little message up saying that your iPod is in restore mode and asking you if you want to restore it, click yes. Your iPod will restore to factory settings and you will be given the chance to restore from a backup. You can do this or set it up as a new iPod.
Here is Apple's page on restoring your iPod.
http://support.apple.com/kb/ht1414
Hope that helps. -
Hi, cant update IO6. After downloading the update and processing it through Itunes on my mac.... and I have a factory unlocked Iphone 4S. Cant update the software. Waring message is say this devise is not eligible for build. Please help.
Download iTunes using the tab at the top of this page. Then run the update with iTunes closed.
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I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can reset it?
You can't reset it. If you don't konw the password then you can't use that backup
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HT1363 How do I sync my ipod 6th gen in disk mode?
My power button is not functioning properly on my ipod nano 6th gen, so I followed the directions to put into disk mode and sync. I have successfully put it into disk mode and connected it to my computer but it does not sync or even recognize my ipod. Can you help? Thanks
Hello there, MickMeFit.
The following Knowledge Base article have some good pointers for troubleshooting the issue of your iPod not being recognized:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Some additional in-depth recommendations are found in this one:
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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