Ipod needs to be restored, but itunes wont do it!

my ipod needs to be restored so i can sync it. it doesnt even show up as anything other than "ipod" with no information about the ipod. when i click restore i has an error message saying:
"there was a problem downloading the ipod software for 'ipod'. the requested resource was not found."
does anyone know how to fix this problem?

Hi DanielStarr!
Okay, let's see if we can get your iPod back in shape and being recognized by your computer, if we can.
Disconnect your iPod from your computer.
Then, reset it a few times in a row. To reset an iPod with a clickwheel:
First, toggle your iPod's "Hold" switch back and forth a couple of times.
Then, press and hold the Menu and Select (center) buttons together for 5-10 seconds.
Do that a few times.
Then, let your iPod's battery recharge from your computer for maybe 30-60 minutes.
After you've done that, disconnect it from your computer, and reset it a couple of more times
Now, try putting your iPod into disk mode. To do that, follow the instrucions in this article.
With your iPod in disk mode (or hopefully in disk mode), open iTunes, and connect the iPod to your computer.
If it is not recognized in iTunes, then you could try this kind of sequence a few times: disconnecting, restarting computer, resetting iPod a few times, putting into disk mode, and reconnecting to computer.
If that doesn't do anything to get it recognized in iTunes, then we might as well just try formatting it in Windows.
1 - Connect your iPod to your computer.
2 - When iTunes has finished syncing with your iPod, open "My Computer".
3 - Right-click on your iPod, and click on "Format". (IF your iPod is not showing in My Computer, make sure that disk use is not enabled i iTunes).
4 - Here, verify that your formatting settings are "Default", with the format type set for FAT32. Also, make sure that "Quick Scan" is not selected.
5 - Then, click on "OK" to begin the formatting process.
6 - When this is complete (it might take a while), see if your iPod is recognized in iTunes for a restore.
-Kylene

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