IPOD New Software - iPOD Not Recognised.

Today I successfully updated iTunes as I have done many times and this seems to have worked OK. However, for the first time I was prompted to update my iPOD software as well. After several of the usual green bars I was told that the update was successful but everything then just hung for a long time (most of a one day cricket match!!! and that is a looong time). Closed down iTunes and pulled the plug. Then iPOD didn't work at all. I have tried reloading iTunes and restoring iPOD but the same happens. Now iTUNES won't even recognise that my iPOD exists although it appears as a removable drive (not an iPOD) in Windows Explorer. Anybody out there have any ideas. I have pretty much exhausted all the Support suggestions.

Thanks for the interest Vic. I had already gone through all of the 5 stages from this support page but the restore stage seems to have left my iPod in a damaged state. Occasionally iTunes recognises this and offers to go through restore again but then hangs afterwards. The odd thing is that before, Windows recognised it as an iPod but now just calls it a removable disk. This is currently the only way I can unplug it. IPod seems to operate as normal but obviously is less useful with nothing in it! Any further ideas would be really appreciated.

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