Ipod not being detected on my dell latitude620

I just got a dell latitude 620 laptop
My ipod is being detected as a "device"
My ipod will charge, but itunes does not recognize it.
I've uninstalled itunes and reinstalled it twice.
And tried about 90% of what apple support suggests
There is nothing wrong with the laptop...that im aware of.
Please help
- manic mass

When you uninstalled iTunes, did you uninstall *everything*? Take a look at http://support.apple.com/kb/ht1925 , and make sure you completely uninstall iTunes, including the drivers, before you reinstall. If that doesn't work, you might try going back to the last version of iTunes you knew was working -- at least, that will eliminate the question of whether it is iTunes or the iPod. Lastly, sometimes rebooting either the computer and/or the iPod (remember the 5Rs) can sometimes solve the issue.

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    I just got a dell latitude 620 laptop
    My ipod is being detected as a "device"
    My ipod will charge, but itunes does not recognize it.
    I've uninstalled itunes and reinstalled it twice.
    And tried about 90% of what apple support suggests
    There is nothing wrong with the laptop.
    Please help
    - manic mass

    Click the Start Menu, right->click on Computer and choose Manage.  When the when comes up, make sure you click on the Device Manager in the left hand pane of iTunes.
    Is your iPod listed as unknown or anywhere under the USB section?  If you do find it, try right->clicking on it and choose Update driver or uninstall. Then unplug the iPod for a few sections and then plug it back in.
    B-rock

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    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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