IPod not being read, iPod Updater will not work HELP!!

needing help on a problem i've been trying to solve on my own for a day or so. My iPod will not be read by iTunes anymore, and iPod Updater will not Restore it to factory settings.. need some help here, need to know anything else? just ask. thanks for any replies.

this happened to me yesterday. i spent 30 mins on the phone to a very helpful guy at apple, and we found out that i needed to disable USB 2.0 in Device Manager to run the restore then the updator. I disable the "Standard Enhanced PCI to USB Host Controller", rebooted then did the restore. Try it

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