IPod not connecting to iTunes / won't sync.

When I plug in my iPod it doesn't show up in iTunes and I want to sync songs and stuff. I recently got this iPod since I was having problems with my other one and it was under warrenty. I've been very careful not to leave it in the sun, overcharge it, etc.

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod shows up in Windows but not in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date

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I have an ipod classic and recently got the ipod touch. My itunes won't sync my older ipod so that I can transfer songs from my old one to the new. How can I do that?

I have an ipod classic and ipod touch. My itunes won't sync the classic so I can transfer the songs to my touch. It already says I have authoization do to so and have followed the pop up instructions. How can I transfer my songs?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

Why is my iPod not connecting to iTunes?

I have tried every USB port on my laptop and cannot seem to get my iPod to connect to iTunes so I can update the music on my idea. Any ideas?

iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem

Ipod not connecting to iTunes but it is connecting to mac

Hi,
My Ipod classic stopped connecting to itunes a couple of days ago. I went and update itunes to the latest version and updated my mac to mavericks and it still is not connecting to itunes.
It appers on my desktop so I know it can connect to the mac and it will charge while connected. I also plugged in my ipad 2 and iphone and both of those can connect and sync with itunes. I used the same USB cable to do this too.
I have tired to just delete itunes and reinstall but I am not able to.

Hey there bxhonda,
It sounds like you are unable to see your iPod in iTunes, but you can see it on the desktop. I would use the following troubleshooting in the following article:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/#
Start with resetting your device. There are additional steps in the article to try if you need them:
To reset your iPod:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Thank you for using Apple Support Communities.
All the very best,
Sterling

HT4972 ipod not connecting to itunes

ipod not connecting to itunes

another method that could work is turn off computer and turn it back on
usually works for me

Ipod not connecting with itunes

My itunes works fine until I plug my ipod in. Then is won't respond and recognize that I connected the ipod. When I disconnect my ipod is says "The required folder cannot be found" If any one could help me with this problem I would be very grateful.

Hi HB7555!
First, try deleting the "iPod Photo Cache" folder off your computer (if you have synced photos to your iPod in the past).
Go to the "START" menu on your computer, and click on "Search". Select "All files and folders", and type in "ipod photo cache" into the blank.
Delete any folder(s) you find that are called that.
Then, try syncing your iPod with iTunes again.
If that doesn't seem to change anything with your error or seem to be the problem, then let's try a full reinstall of iTunes:
Disconnect your iPod from your computer.
Go to "Add or Remove programs" in Control Panel. Find "iTunes" and "QuickTime" on this list, and remove them both.
Then, download the Windows Installer CleanUp Utility, to clear out the remaining iTunes and QuickTime installation files off your computer (see this MS document for information on it):
Description of the Windows Installer CleanUp Utility
Also, use this article to manually remove the left over files from installation:
Removing iTunes and QuickTime for Windows
After you've done that, restart your computer.
Then, go to this page to install the iTunes + QuickTime installation pack onto your computer again:
Download iTunes - 7.1.1.5
Now, restart your computer once more.
After the computer has fully loaded up, open iTunes, and connect your iPod to your computer.
Try automatically syncing it with iTunes again - do you get past that "reqired folder" error message, or not?
-Kylene

HT201413 certain ipods not connecting to itunes on my computer

my own ipods and my brothers ipods will connect to the itunes on my computer...but other ipods will not connect...help!!!

Why would they? What specifically are you trying to accomplish?
iOS devices are designed to sync to one and only one computer.

Phone and ipod not connecting to itunes or in my computer.

Hi Ive tried to update my phone and ipod (nano) but they will not appear in the source list so I cant update, last time I tried to back up my iPhone it was going through the process but then at the last minute said the USB had been disconnected. This was not the case as I had the laptop and phone untouched. Now neither of them connect/sync/appear anywhere Ive tried the five R's for the iPod and the troubleshooter for the phone, uninstalled and reinstalled iTunes, turned everything on and off but no luck
help please.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
-Griff W.

Computer Reformat: ipod not connecting to itunes

Computer recently went belly up, and all music I had is on ipod. Once reformated computer and reinstalled all software, ipod will not connect to computer ('safe to remove device" icon keeps popping in and out from toolbar). There has to be a simple way to move all music back to the computer without needing to restore ipod and losing everything, just to get everything in sync again, nes pas?

Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

IPod not connecting to iTunes (Mac)

One of my iPod Touch devices starts up and suddenly says "iPod is disabled connect to iTunes". When I plug it into my Mac, it doesn't seem to connect and iTunes doesn't even see it. Help!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

ITunes No Longer Synching With iPods, Not Connecting with iTunes Store

iPods: both iPod touch, 2nd Generation, 8GB
iTunes: (Most Recent Version)
Issue:
For a while, the iPods of myself and a family member have not been able to synch our iPods with iTunes anymore: when plugged in, it only appears to charge, does not show up in "Devices", does not do anything. I've run Diagnostics several times, tried redownloading iTunes, & checked settings, etc.
Also, whenever I try to go into iTunes Store, it says that it "Cannot connect to iTunes Store", even if connection to the internet is fine.
These problems started occurring simultaneously, as well as out of no where. As I recall, I had no problem synching & going into iTunes Store the day before.

Ask your other family members if they did. Something has to have changed.
I am betting it's something on the PC, since two ipods going bad at the same time would be highly unlikely.
If you have auto updates turned on for Windows & security software, it might not even be obvious they occurred.
You can try restarting your modems/routers/and PC, in that order.

Ipod not connecting to itunes or windows but displaying connect to itunes message.

I have an ipod classic 5th gen and it says connect to itunes with the usb logo and everything. But when I plug it into the computer running windows 7 the ipod changes to a full white screen with do not disconnect on it but if I disconnect it changes to ok to disconnect. When I plug in my ipod to my computer neither the computer nor itunes recognizes the device. Also if I reset (hold menu and center button) it comes up to the same screen. Please help!
Thanks

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
-Griff W.

Ipod not connecting to itunes store through wifi

My ipod had been fine since i bought it but all of a sudden it stopped connecting to the itunes through wifi. safari worrks ine as well as youtube but everytime i try the itunes store it says cannot connect to itunes store. ive tried from several different wifi locations and it still wont connect. Help please?!

Since this sounds like it is website specific, try this:
a) go to iTunes > Store and make sure you can log onto your account
b) go to Settings > Safari > Reset History and clear that
c) go to Settings > Safari > Reset Cookies and clear those
d) try the iTunes store again

MY IPOD NOT CONNECTING TO ITUNES PLEASE HELP

Okay,, soo my ipod nano 3rd gen, wont connect to my iTunes. it will only come up in a window in my computer. now, i searched help on the apple sight but when it gets the point where it asks me to start the itunes service again, a error code comes up saying it wont allow me to start it. what should i do?

Ok, so I was finally able to fix this issue with my ipod. Here's what I did.
I received the problem on my computer running vista. I decided to hook up my ipod to my friend's macbook. Lo and behold, iTunes recognized it and I received an error saying that the firmware was corrupt. I was able to restore the firmware on my ipod and it worked fine after that. I took it back to my vista computer and it said that my ipod was using mac firmware and if I wanted to delete everything and change to windows firmware and it worked (even though my computer was running 8.1).
Now, I'm not sure if it was osx or maybe the older version of itunes that fixed my issue (my friend was running itunes 8.02 or something), but I suggest if you're having this problem, take it to the apple store and connect with one of their macs and see if you can update the corrupt firmware.
I hope this helps. This issue was really frustrating for me and I hope apple fixes this quickly because I see many people with this problem here.

Ipod not connecting to iTunes - itmss redirection issue?

My first gen iPod touch will not access iTunes and if try and enter through safari I get the following error message 'Safari can't open the page because it cannot redirect to locations starting with 'itmss'. Safari works fine on other sites so I have connectivity just not to iTunes or the App Store? Any thoughts folks? :-)

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings. You will have to rejoin all witi networks

IPod not connecting to iTunes / won't sync.

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