IPod not detected in iTunes or Windows...little folder/! on screen

My iPod mini started displaying a folder icon with an exclamation point a couple days ago. I plugged it in and iTunes and WindowsXP won't detect it. I updated iTunes to 7.0 and nothing changed. I tried to reset it and that did nothing. The apple will show up when I press and hold the middle and menu buttons, then it goes back to the folder icon. It I try to put it in disk mode all it does is show the apple till it runs out of battery life. I can't really do anything else if my computer and iTunes won't detect it. Do I actually need to contact apple or can someone help me? thanks!

I'm having the same exact problem. I've tried to restore my ipod mini several times. I just keep going in a circle...I restore then it tells me to disconnect and plug it into the wall..then it gives me the folder with exclamation point. It's a very frustrating process! I've tried everything...disc mode, resetting etc. Nothing is working!! Someone help!!

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    iPod does not appear in iPod Updater or iTunes in Mac OS X
    iPod appears on the Mac OS X desktop but not in iTunes.
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