IPod not functioning

My iPod Mini has a lock on the left side of the clock and an arrow, on the left side of the lock pointing toward the lock . The last song played remains on the display. The display remains dark and does light up when attached to my computer or plugged into an AC outlet. None of the controls function and the unit does not seem to charge when the unit is plugged into the USB port. The iPod is not recognized by iTunes and does not appear in the iTunes Directory. Does anyone know how to get my iPod working

This morning I found the battery barely charged and my display blank. I toggled the power switch and the apple appeared on the screen. I pugged the unit into the computer and iTunes recognized the iPod. I performed a restore and I am just waiting for the battery to recharge before I attempt to see if it will play the music that was synced on it
Thanks for responding

Similar Messages

  • Help me please-ipod not functioning

    so how do you get your ipod to get out of the so called "accessorize test" i can't turn it off. restart it or anything please help. Here is what happened it died and then when i turned it on this so called test poped up. Please help me!!!!!

    Have you tried holding the MENU and SELECT (center) buttons until you see the Apple logo to reset it?
    Cheers!
    -Bryan

  • Suddenly 2 of my apps (Facebook and Skype) will not function on my ipod. They just close down when I touch the ikon.

    Suddenly 2 of my apps (Facebook and Skype) will not function on my ipod touch. They just close down when I touch the ikons.

    If that does not work try resetting your iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.

  • My ipod do not function

    I was downloading the last software for my ipod 60gb video when i disconnect from the computer and i get frozen in the screen charging the software (thea aplle and the bar) then it turn off and i can't power on again
    i connect it to the PC an it do not function equal to my mac function
    what can i do ???
    ipod video 60 GB   Windows XP  

    I was downloading the last software for my ipod 60gb video when i disconnect from the computer and i get frozen in the charging software screen (the apple and the bar) then it turn off and i can't power on again
    i connect it to the PC and to my mac and it does not work follows dull
    what can i do ???
    Sorry for my writting i am for Mexico and i 15 years old thanks for all

  • Ipod nano 2006 dial won't work/ not functioning

    the dial is not working/ not functioning. it plays on the ipod dock automatically but your won't be able to stop, play, pause or scroll down. what do i do?

    Replace the click wheel:
    http://www.ifixit.com
    http://www.iresq.com

  • My iPod in not function.

    I tried & tried again to update and restore my ipod 4 gen. and it said when conect to iTunes "ipod in recovery mode" i did click on restore iPod but never finish the process, every time is the same what can I to do? my iPod in not function.

    - Reboot the computer
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try another cable
    Tyr another cable.

  • I have ipod nano 4gb silver No: MA978ZP/A. IT IS NOT FUNCTIONING. WHEN I PUT USB INTO MY SYSTEM PORT, THE APPLE SYSTEM IN THE IPOD SCREEN IS BLINING ON AND OFF WHAT SHOULD I DO

    I have ipod nano 4gb silver No: MA978ZP/A. IT IS NOT FUNCTIONING. WHEN I PUT USB INTO MY SYSTEM PORT, THE APPLE SYSTEM IN THE IPOD SCREEN IS BLINING ON AND OFF WHAT SHOULD I DO

    See if this helps:
    iOS: Unable to Update or Restore

  • My the screen on my ipod touch does not function. Any suggestions...?

    The screen on my ipod touch does not function. Any suggestions...?

    Try:
    - Resetting the iPOd:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Go to Settings>Safari and delete cache, history and cookies.

  • I have a 16gb 6th iPod generation that appears to be either stuck on repeat, or shuffle is not functioning. Is there a quick fix?stuck

    I have a 16gb 6th iPod generation that appears to be either stuck on repeat, or shuffle is not functioning. Is there a quick fix?

    Hello Pat,
    Make sure the repeat setting is not enabled.  For more help, see page 29 of your iPod's User Guide.
    http://manuals.info.apple.com/en_US/iPod_nano_6thgen_User_Guide.pdf
    B-rock

  • HT1430 i updated my ipod touch and it is not functioning.  The apple logo blinks and it didin't turn off either.  Any help?

    i updated my ipod touch and it is not functioning.  The logo is blinking and it doesn't turn off either.  Any help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I love the 6th Gen. iPod Nano but it has a major deficiency, the power button. I've bought 2 and they both have given me the same issue of the power button becoming slack and not functioning. Why is this so, and how can I fix it??

    MAJOR DEFICIENCY = WASTED MONEY:
    I love the 6th Gen. iPod Nano but it has a major deficiency, the power button. I've bought 2 and they both have given me the same issue of the power button becoming slack and not functioning. Why is this so, and how can I fix it??

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

  • HT1695 The Wifi icon on my ipod touch is not functioning. how can i get it fixed

    The Wifi icon on my ipod touch is not functioning. how can i get it fixed

    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • HT1459 ipod not recognized by computer or itunes, in recovery mode

    Hi,
    My problems started when I wanted to install and use "NOOK" my OS of 4.3.3.1? was said to not be compatible with the addon!
    I was trying to add it via wifi because my computers kept failing to recognize or connect to it, neither did itunes.
    I then wanted to upgrade the os to 5, which is the most current, I think.
    My computers and itunes failed to recognize the ipod touch.
    I kept trying and finally tried a system restore. That did not work either. I tried other machines, that also did not work.
    I then reinstalled the operating system on my main system and installed itunes then connected my ipod touch version 2 i think.
    The computer and itunes still failed to recognize it.
    I then tried to do a factory reset, this erased the ipod and set it to an itunes symbol with the connection plug and wire showing as an image.
    Now it is still not recognized and I cannot get it to work normally.
    Is there a way to get it functional again?
    Thank you for your time and assistance.

    Hello Triguy60,
    Thank you for contacting Apple Support Communities.
    The following article have information that would be useful in sorting out your issue with the iPod not being recognized:
    iOS: Device not recognized in iTunes for OS X
    http://support.apple.com/kb/TS1591
    USB and FireWire Quick Assist
    http://support.apple.com/kb/HT1151
    iPod nano (5th generation) Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/nano5gen/
    Regards,
    Jeff D.

  • IPod not recognised by computer, won't charge + displays sad iPod face

    Ok, whenever i attempt to charge my iPod with the mains, it resets itself then shows a sad ipod face. When i connect it to my computer it resets itself, shows the sad face and then sticks on the low battery screen. The "five r's" do absolutly nothing, (didn't last time either)and i've tried forcing it into disk mode, but it ain't happnin' lol. I've also dropped it quite a few times to see if it would correct the disk, but it hasn't. iPod also had a new battery this morning.
    Anythin' else i could try?
    PLEASE, HELP!!
    iPod Fourth Gen   Windows XP  

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/ipod/download/
    http://www.apple.com/itunes/download/
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iPod Updater and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iPod Updater and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

  • IPod not recognised by my computer

    My iPod when connected to the computer is shown as Removable disk and if i try to access that, i get the message 'Please insert disc'. when the play button is pressed the green and amber light blinks alternatively and stops, after which there is no response. This happens whenever i press any button in my iPod. I cant hear any songs too.and it is not being recognised in itunes.
    I tried to restore the iPod, but i get a message telling 'Cannot mount iPod'
    The battery has charge, the earphone is inserted properly and the iPod is inserted properly in the USB port. I have been using this iPod for few days, during which it was performing well. And i tried to charge it as usual one day, after which it is not functioning. I did not drop it or mishandle it.what can be done for this?
      Windows XP  

    nope i've tried all of the suggested fixes and nothing works, thanks for the reply though.
    i posted this in another thread about this problem, it's obviously a common problem but as yet apple aren't offering up any explenations or solutions
    [quote]guys there's another post on this forum about this issue with over 650 posts, apple has now closed that post to stop anyone else replying to it so that it slips away down the pages on the forum, and surprise surprise they still haven't offered any suggestions as to why this is happening or on how to fix it, in fact the silence from apple on this matter is deafening!!!!. the 650+ posts >thread on this subject can be found here>>> http://discussions.apple.com/thread.jspa?threadID=176568
    if your shuffle has this problem please read this article on pcworld.com here>>> http://www.pcworld.com/article/126146-1/article.html
    and also sign this online petition here>>> http://shufflersunite.blogspot.com/
    and maybe just maybe we'll get some response from the folks at apple, but i for one am set for selling off my powerbooks and my ipod video as i'm sickened by the way apple is handling this problem.
    [/quote]

Maybe you are looking for