Ipod not on computer or itunes

I have followed many of your advices to put my ipod on the computer and put it in itunes.. It has not worked.
The ipod is my daughters and we no longer can put any music on the ipod. we have reloaded the cd software and it did nothing. we have the new download for itunes. Nothing is working.. someone please help
thanks betty

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
Microsoft Support - A computer that is running Windows XP cannot detect a USB thumb drive, an Apple iPod, or an external hard disk drive

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