Ipod not recoginized in itunes and windows explorer but is charging

ok  here's the deal, like it says in the subject line, when I hook it to my pc it charges but isn't recognized by itunes or windows explorer.  I've already reset the ipod (by holding down center and menu button.) and I've already uninstalled and reinstalled itunes.  Just got done checking services.  The ipod service was set to manual, so I restarted it and changed it to automatic. Then I reset the ipod and plugged it back in, still no good?!?!?!?
Any ideas, besides something super drastic.  Thanks in advance
Forgot to mention that I have a iPod Classic.

Hi open.mike.nite,
Thanks for using Apple Support Communities.  This article has steps you can take if your iPod classic isn't recognized in iTunes or My Computer:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Ari

Similar Messages

  • Ipod not appearing on itunes and windows

    ipod not appearing on itunes and windows i have tried reinstalling itunes and nothing works

    Hello there. Maybe this support article will assist you.
    http://support.apple.com/kb/ts1538
    Cheers

  • Ipod not showing in Itunes and Windows 7

    The Fix
    I uninstalled everything that was Apple related and reinstalled Itunes with no loss to my data.
    Once reinstalled, both the ipod is now showing in itunes and everything is working fine now.
    I hope this helps anyone else out with the same problem of an ipod not charging, not showing in Windows 7 and not showing in itunes.

    Glad that it works but if you read the threads, usually that is tried and suggested/recommended, of course, but fails to solve the problems.
    Also, Devices and Printers is a good place to start and look there to even see if Widnows detects iPod but also has an error exclamation and "error."
    I'll say this, Apple Safari and iTunes and iPod support software, can be the most buggy sofware I use on Windows with more problems and issues. Shame.
    Tried to or accidently pluged iPod Touch 4G into one of my other PCs and had issue when I brought it back over. Use of inferior quality 3rd party cable might also be blamed.
    iTunes video playback, movies and music video, would hang, freeze, go into a "wait chain" (better with Windows 8 Dev Preview, but that is PRE-BETA!).
    Apple Common Support Software issues, which 2.0 version can be a problem. Used by iTunes and Safari. Seems like iTunes was better before installing Safari. Two PCs and they are almost 200% identical as can be, but Safari would hang.
    May need to remove Apple folders in AppData (move to safe place) if there is a problem there.

  • Ipod freezes itunes and windows explorer

    I have been trying to connect a new 30G Ipod to my Vista computer and everytime I do both Itunes and Windows Explorer freeze. Neither recognize my ipod. I tried to change the drive designation but couldn't because of Explorer freezing. I did run the same Ipod on my XP and everything worked fine so it is a problem with my Vista computer or with the ITunes (7.2.035) software. Any ideas?

    Disconnect the printer, use a rear port on your computer and try it again.

  • IPod classic not recognized in iTunes and in Finder, doesn't charge

    iPod classic not recognized in iTunes and in Finder, doesn't charge and even doesn't charge outside of Macbook. I've tried rebooting Mac, rebooting iPod, I installed once again iTunes but nothing works Everything was fine until the latest iOS and iTunes update. Please help me :-)
    OS X Mavericks 10.9.5; iTunes 11.4

    Hello,
    The cord might be the case, but first, try these suggestions:
    Try putting your iPod into disk mode, then try connecting it to your computer again...
    <a href="How to put your iPod into disk mode</a>
    Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
    Have you checked this link out?:
    <a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
    Does your iPod appear in "My Computer"? If so...
    iPod shows up in Windows but not in iTunes
    If not...
    iPod missing in "My Computer" or in iTunes
    Post back on what happens when you try these things out. I hope this helps!
    ~~Kylene

  • My Ipod Touch is not recognised in itunes or my computer but still charges, Please help

    My Ipod Touch is not recognised in itunes or my computer but still charges when connected via USB Please help

    Did plugging it into another USB port do any good? Make sure it is a USB port on the back of your PC and not via a USB hub or one on the front as they sometimes do not output enough power for the iPod to properly communicate with your PC.
    Do you have another 30 pin dock connector cable around you use to try and rule out a faulty cable? 
    Did you try a hard reset of the device with it still connected to your PC?  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    With the article above were you able to verify that the Apple Mobile Device Service was installing and running on your system?
    Lastly, try plugging it into a different PC to see if it is recognized there.  It can help narrow down whether it is an issue with the iPod or with your PC.
    B-rock

  • Page not displaying in Safari and Internet explorer but showing up in Mozila

    Hi,
    I bought this pre-made template which I would like to use for my website. When I upload it to my website and try to open the pages like "Contact us", "News", "Team members" and so on, they are not displaying in Safari and Interner Explorer, but they DO show up in Mozilla. Also, the pages I created myself do show up in all browsers. I really need to fix this problem as I already put a lot of effort to create my web site and now it is not working online. I would really appreciate some help. Here is the link to the original template:
    www.opremadoma.si
    Thanks,
    Anne

    The tag should read "myself" (no quotes) not "_self".
    http://www.apple.com/quicktime/tutorials/embed2.html
    For cross OS browser compatibility (and no "embed" tag code) you should consider using javascript:
    http://developer.apple.com/internet/ieembedprep.html
    With all of my skills I could not get your "hotspot" to open a new html page:
    http://www.30fps.com/mov/aboveCristallina02VREn.mov

  • My iPod mini is not appearing in iTunes or windows explorer.

    My iPod is not appearing in iTunes or explorer. Only when I go to hardware manager windows admits that there is something that is not installed properly. But when I start the hardware manager and put in the CD, as required by the hardware assistant it says: Hardware couldn’t be installed.
    So it is not even possible to reset my iPod, because is not recognized by the iPod Updater. I had to go to another computer to reset the iPod. After that my computer is still not recognizing it. So I installed the latest version of iTunes and Updater, but it doesn’t help. I installed also the latest drivers for my computer, but it did not work. Running the iPod in disc mode doesn’t change anything, too.
    The iPod is not listed under disc management so I can’t change the Drive from E to G.
    I tried the inactivation of all Microsoft-services according to the protocol from the apple web page, but it did not work, even after installing the latest version of iTunes.
    I've read the entire troubleshooting pages on how to fix it.
    The message on the iPod mini display is always the same when I connect it: “do not disconnect” and after about 3 seconds “OK to disconnect”. But the iPod is never listed in windows explorer or iTunes. I also reseted it, when it was connected to the computer.
    I completely run out ideas and I am about to send it to service.
    Can anyone help?
    I use Windows XP on a Fujitsu Siemens 1437G laptop computer.

    Try Resetting Your iPod while it's connected to the computer.
    Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
    This will often get it recognized. It may take several attempts.
    Also see these (if you haven't found them already):
    Your Windows PC doesn't recognize iPod
    iPod does not appear in iTunes or on the desktop
    iPod appears in Windows Explorer but does not appear in iTunes

  • Itunes and Windows Explorer crash when ipod attached

    Hi, for some reason my ipod has started to crash both my laptop and my home desktop computer whenever i attach it. It shows up in Windows Explorer but if i click on the icon it crashes the window. Similarly, Itunes opens if i attach my ipod but then freezes straight away, but then if i take out my ipod it starts to work fine again. Im starting to think that seeing as this is happening on more than one computer it might be a fault with the ipod. Any ideas?!
    O and it's a 120gb ipod classic and im using the most up to date itunes on vista.
    Thanks alot

    Im starting to think that seeing as this is happening on more than one computer it might be a fault with the ipod.
    I'm with you on that. By any chance do you have a spare USB cable (or have access to a different one)? If so, try experimenting with connecting using the other cable. Do you still get the freeze with that?

  • My windows 7 computer will not detect my ipod since updating both itunes and windows.  I've tried downloading them again and testing the ipod on a different computer which does detect it.

    My Windows 7 laptop won't detect my iPod since the last update of iTunes and Windows.  I've tried downloading them again. The apple device manager has an error message.

    http://support.apple.com/kb/ts1538

  • Ipod not recognized by itunes or windows.

    Hi there, I have an 80gb Ipod classic which is not recognized by itunes or windows. The "Use iTunes to restore" message appears on my ipod but when I connect it to my pc itunes does not recognize it. Windows shows a message informing me that I need to format the drive but is then unable to do so. Ipod will not go into disk mode either. I have tried reinstalling itunes and using the ipod in a different usb drive. I have also connected it to a mac and a windows pc but nothing happens. I have tried to use the diagnostics mode on the ipod but that will not work either. I am wondering if my ipod's hard drive is corrupted.

    Hello,
    My iPod is not being recognized by iTunes or internet
    explorer. It used to, but not anymore. It just
    dosent show up when I connect it to my computer.
    Also, the "do no disconnect" sign does not appear on
    my iPod when I connect it. It is still able to
    recharge, though.
    have u tried a different usb port?
    I read that I have to restore it. I have tons of
    songs in my iPod that I do NOT want erased! How can
    I back these songs up? I have some songs on my iPod
    that are from another person's computer, so if they
    get erased, the songs are gone forever.
    try this http://www.copypod.net/
    Nano 4GB black|Moto RAZR V3 black| PSP| all kinds of cases for nano|radio/remote   Windows XP   <img src="http://i36.photobucket.com/albums/e13/superman5656/c.jpg" ="right"

  • Problem with syncing iPod ... Itunes and windows show errors... itunes 7...

    hey guys... since I upgraded to itunes7 my ipod (4th gen click wheel) doesnt sync poperly! it all began when I was syncing the ipod and my screen just froze a few secs after connecing the ipod! I had to restart the computer and reset my ipod... from that time had alot of trouble!
    first the screen froze immediately when I connected my ipod with the pc and later when i had formatted it with windows several times and resetted it a million times with itunes7, itunes and windows show errors (error (-124) while syncing and everything stops! I've just spent nearly two nights on that and really hope that my ipod didn't break just because of itunes7! to stay in proper english and not get that angry in letters that I am in mind--- please so help me... my ipod is everything and im a music junkey! by the way... itunes itself works perfectly... if i not sync! how peculiar that getting back to itunes6 is impossible...i tried it... does it hav a spec reason, hah!
    IBM, Pentium3 (666MHZ), FW(desire to fire), Ipod Click Wheel   Windows XP   30cm

    I tried formatting the ipod with windows! in the end of it windows says that it was not able to format the drive properly. then I click ok, open itunes, restore the ipod, try to sync again and have the problem that after a while the whole thing freezes... no more errors....just from the moment i disconnect the ipod manually from the cable, everything gets back to normal life again! I do not know what to do! do you guys think, my computer is too old or maybe my ipod's broke???
    I'm despairing people...never had problems like that until itunes7! I tried as well to close all the other working programs with the task manager... doesn't change it!
    Thx for the help!
    Christopher
    IBM, Pentium3, FW(desire to fire?)...doesn't really matter Windows XP

  • IPod nano: Connected to the iTunes on Mac OK but not visible in iTunes on Windows. But is visible in Windows explorer as a disc.

    Hi,
    I have an issue with my iPod nano. I first connected it to the iTunes on Mac and synced perfectly, but now I am trying to connect it to the iTunes in Windows but iTunes can't see it. Even althought the iPod is visible in Windows explorer so it is connected to the PC. Don't know what to do next.

    Well start with these articles and see if that gets you anywhere...
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    http://docs.info.apple.com/article.html?artnum=305136
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    iPod missing in "My Computer" or in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=61711
    Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Cheers,
    Patrick

  • Classic 160GB, Itunes and Windows Explorer all disagree on how much space is on the Ipod

    Hi,
    I restored and resynced my Ipod Classic 160GB (about 2.5-3 years old) to see if it would help a problem I was having when plugging it into my stereo receiver via USB (the receiver was only recognizing it for four or five songs, then losing the connection).
    It took a long time to restore the Ipod, due to the size of the collection and the number of MP3s that I had it convert to AACs. 
    The Ipod, which had had the exact same songs on it before with 2.7 GB left over, now claimed to have only 53 MB of empty space.  Looking at the drive in Windows Explorer, it had 2.6 GB.  In Itunes, the Ipod appeared to be 6 GB OVER its capacity.
    So I took a chance and defragged and optimized the drive.  It made it better, but not fixed:
    Now, the Ipod claims that it has 2.3 GB of empty space remaining; looking at it as a drive in Windows, it appears to have 2.6 GB remaining; Itunes, however, claims that the Ipod is totally full (2.5 GB OVER CAPACITY), so it won't add the final 3,000 songs or so to my Ipod.
    I know that this all fit on the Ipod fine before the restore - with the same songs checked in my library, I had 2.7 GB left over. 
    Also, now Itunes reads the Ipod and says that it has 12.6 GB (!!!) of "Other."  I have no video, no photos, no contacts on the Ipod or in the library - nothing other than music and album cover images.  There's no way that I'd have 12 gigs that I didn't know about.
    Should I assume that the drive is dying?  Is there anything that I can do to make this better? 
    Thanks for your help.

    Also, does an Ipod running on Windows need the "metadata_never_index" file?  I don't remember this being on the pod until recently, and from what I've read it's a file for connection to Macs. 

  • Ipod is not recognized by itune and windows

    Well,today i recieve a refurbished 60G Ipod.I installed the program on the CD(itune+ipod for windows) and I connected my ipod to my laptop(windows) but,my laptop did'not recognize it.I opened Itune and it was the same. I tried every article i can find to solve my problem no one work. I have every program i have to install for my ipod,i have 2.0 USB,Windows XP and every system requirement!Does anybody have an idea?

    hi yes i had the same problem with my 60gb video but the thing was that my ipod would not be recoized by my computer or any other computer i tried waht you said and nothing works it only charges when it is plugged into a outlet but it has to charge for a full day and even when it does it barly goes to green then it turns to red barley last an hour..therefore it is not recoized by my computer or any computer tried what you said did not work and it takes a whole day in the outlet and only plays for an hour i need help bad if you could find out how to help me please and thank you

Maybe you are looking for

  • Mail.app shows garbled Chinese character

    Mail.app received a mail, which displayed fine in inbox listing. But showed only garbled characters after opening the mail. The mail itself shows no problem in gmail web interface. Here is the original message: ===== Begining of quote: Delivered-To:

  • Resizing a photo ...

    I just downloaded Starter Edition and have a picture that is slightly over 3 MB that I want to make a copy of that is 1 MB or less to upload to a site. How do a make a copy with a different size in PSA Starter Edition 3.2?

  • SCD Type 2 Conversion

    Hello, I am converting to OWB. The existing ETL has some support for SCD Type 2. It does not support Triggering attributes, however if the ETL determines that the Business identifier no longer exists in the source table it will set a Status attribute

  • Couldn't Access the E-Gift Card

    Hi, I have a problem to access my e-gift card. I got it in Dec, 2010 through an email. The email didn't mention about the expire date, so I didn't use it till the beginning of 2014. But I was not able to access the code when I tried to check out. I s

  • End point protection

    Hi everyone, we have installed SCCM 2012 and pushed endpoint protection from the SCCM server  and we have XP sp3 machines at the client end. problem: XP machines are facing following error and user is not able to log in their computer  and have to fo