Ipod not recognised after upgrading to iTunes 11.2.2

I upgraded ITunes to version 11.2.2 yesterday afternoon and have tried to update my ipod classic this morning.The ipod is not recognised in ITunes nor does it appear in My Computer. My partner has plugged in her Ipod nano and this is not recognised either. Have done all the recommended troubleshooting, which doesn't work. What's happening? I am using Windows 8 on a brand new laptop.

Hi 22Archie,
If you are having issues with your iPods not being recognized by iTunes on your Windows machines, you may find the troubleshooting steps outlined in the following article helpful (apologies if you have already seen it):
Apple Support: iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards,
- Brenden

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Message was edited by: petejigsaw

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--------------------------

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