IPod not recognised by any program on my computer or 'my computer' itself

I have at 30GB iPod Photo and have tried everything to get my computer to recognise it. Like another discussion I read, I have uninstalled and reinstalled both iTunes and iPod updater. I have had my iPod restored factory settings at the apple store, thus deleting all my music from it (disaster!). They said that there is nothing wrong with the actual iPod so it must be a problem at the computer end. I also have an iPod Shuffle which iTunes picks up instantly so I don't know what to do. When I try to connect my iPod to my computer, instead of the ping noise it makes to register a USB device, it makes a duh-duh-duh sound and nothing appears anywhere, not even when I search in 'my computer'
I really hope that someone can help me with this as I'm due to go on an 11 hour flight in a little over a week and will go crazy if I don't have any music! Any suggestions would be HUGELY appreciated!
Thank you!
PC   Windows XP  

Try this
http://docs.info.apple.com/article.html?artnum=93499

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