Ipod not recognised by itunes or ipod updater

In the last week, each time i have tried to put music onto my ipod it has crashed my powerbook, and then the most recent time i plugged it in itunes said to use ipod updater and reset to factory settings. It no longer shows up in itunes at all and when it try to run the updater it says "plug in the ipod you wish to update" however when i do this, the updater does not acknowledge that it has been plugged in. It does however still mount and is perfectly functional as a portable hard drive, but there is no music on it anymore!!!!

Check these out.
iPod doesn't appear in iTunes or on the Mac desktop.
iPod does not appear in iPod Updater or iTunes in Mac OS X.
iPod appears on the Mac OS X desktop but not in iTunes.
Try to restore it in disk mode.
Putting iPod into disk mode.

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Ipod not recognised by; Itunes, Explorer or updater

Hello I need some help,
I have a U2 20 GB Ipod and have has no issues for 18 months. Now it can't be recognised by Itunes, Windows Explorer or the brand new updater and does not play back most of my music.
I have tried the 5Rs. However most of the time after resetting it shows either the folder icon or the sad icon. Occasionally it will fully reboot, but then will only play a few of my songs before skipping to the next one. Whilst its doing this you can really hear the harddrive going "crunch".
I have also tried Forcing it into disk mode and attempting to restore it using the new updater but then I only get the message "can't mount ipod" from the updater. Whilst it is connected to the PC the ipod hard drive continually spins up and goes crunch, stops and then starts spinning again. This doesn't stop until i disconnect it.
I have another Ipod which connects to itunes and the updater with no problems at all
Am I right in thinking that that the hard drive on my ipod has finally died?
Brownda

I have had same problem for months, i sent my 40gb click wheel back after hours of trying the support and when returned exactly the same, i was getting a new pc in july so did everything from scratch again as only thing i'd not tried was a new pc and cable - still same problem and now apple say its over 1year old (15th June05) and want £160 to repair - it says in restore "unable to mount ipod", my computer only recognises it for a second whilst the ipod clicks and whirrs and then shuts down with a glint of the exclamation mark folder and this is after returning it 4 times for repair in the 1 year I had it after paying over £300 - my suggestion as i am doing is go to the small claims court and for a £25 fee sue them as its obviously not fit for purpose - by the way there's no one to talk to and no way to sent this feedback to apple direct!
lousy and expensive time wasting gadget when its broken

IPod touch not recognised by itunes. have tried fix suggested in FAQs

Hi Guys,
I have a 32gb iPod touch, which recently had been running a bit slowly. As a solution to this i updated with the newest sowftware, and cleared all my apps. Still slow, so i decided to do a system reset from the settings function. This was fine but since then my ipod has not switched on, it merely switches on to the apple logo, and goes back off again. When i hook it to a computer, itunes does not recognise that it is connected and i cant do a system restore. I have tried the 'hold home and connect to cable' trick but with no success.Is this a problem that you have heard of before?ie is there a quick solution, or will it need some parts/software updated by apple?

Help please, from iPod Touch experts?
(Sorry Darraghjoneill, not an answer but extra questions.)
I've an 8Gb iPod Touch which was working fine until around iTunes9. Now it is not recognised in iTunes. I've been through all of the support docs and suggestions covering deinstalling and reinstalling iTunes (including iTunes8), AMDS, USB Drivers, etc. I've an iPod Nano which works fine with the same USB cable in the same USB slot and a 10Gb Classic that works fine through Firewire.
When connecting the iPod Touch it shows the "Connect to iTunes" graphic and does manage to start iTunes but then I get the "iTunes could not ID this iPhone properly, disconnect and reconnect". I do that and then get the "Unknown Error 0xE8000065" problem with the added complication that, whenver this appears it messes up Firefox so no new pages can be loaded and the only fix is to Reboot my whole PC. I also get this Firefox problem when stopping/starting/restarting AMDS.
Stupidly, I thought resetting the iPod Touch to factory defaults might have helped but it didn't so now I have a very shiny brick.
Any practical suggestions?
LeonSJB

TS1369 iPod Classic is not recognised by iTunes or by my PC (XP)

Hi
Since I updated my iTunes over a week agao I can no longer sync my iPod Classic as it is not recognised by iTunes or by my PC (XP). Apple have been great so far and have sent me lots of links and called many times to try to resolve the issue, but to no effect. They kindly agreed to replace the iPod as it appeared there is a hardware fault as a result of the update, BUT last night my housemate went to update his iPod Nano for his holiday (he uses the same PC but logs in under a different system user and has his own iTunes) and he now has the same problem!!!!!
I have done everything on this link: http://support.apple.com/kb/TS1369
Checked the USB port works with other hardware (yes)
Changed the iPod cable (yes)
Removed and resinstalled itunes (yes)
Placed iPod into disc mode (yes)
Reinstalled the USB drivers (yes)
None of it works! Other hardware works in the USB ports and my iPod is recognised in my work PC! So something during the iTunes update has caused a major problem that I can't seem to fix I assume on my PC. When I reinstall the USB drive, the PC then has a pop saying that an ipod is connected, and then immediately after a new pop up saying there is a hardware issue! Aaaaargh.
At a loss... Any suggestions?
(The screen of my housemates iPOd nano went blank a few weeks ago and wasuseless, so an apple store replaced it for him; so his new nano is only 5 weeks old!)
Cheers
Howard

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

80GB Classic iPod now not recognised by iTunes

All used to be OK but suddenly my 80 GB Classic iPod although being recognised by my PC is not recognised by iTunes. Sometimes a message comes up saying this, sometimes not. Have now updated to latest iTunes but no better. My old shuffle iPod is recognised OK. Help please, though I know there has been a lot of traffic on this subject.

This is typical of an iPod corrupted database.
Your iPod, as a hard drive is still recognized by Windows, but it's not identified as an iPod by iTunes.
You can repair this with CopyTrans Doctor http://www.copytrans.net/doctor.php

My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops. I've followed the online advice and still no luck. Help much appreciated!

My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops. I've followed the online advice and still no luck. Help much appreciated!

Does it charge?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

My Ipod Touch is not recognised in itunes or my computer but still charges, Please help

My Ipod Touch is not recognised in itunes or my computer but still charges when connected via USB Please help

Did plugging it into another USB port do any good? Make sure it is a USB port on the back of your PC and not via a USB hub or one on the front as they sometimes do not output enough power for the iPod to properly communicate with your PC.
Do you have another 30 pin dock connector cable around you use to try and rule out a faulty cable?
Did you try a hard reset of the device with it still connected to your PC? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
With the article above were you able to verify that the Apple Mobile Device Service was installing and running on your system?
Lastly, try plugging it into a different PC to see if it is recognized there. It can help narrow down whether it is an issue with the iPod or with your PC.
B-rock

My ipod 7th generation is not recognised by itunes and my computer. I am not able to transfer any songs. Please help me on this regard. I tried all the steps from apple website

my ipod 7th generation is not recognised by itunes and my computer. I am not able to transfer any songs. Please help me on this regard. I tried all the steps from apple website

This article should give you the options
https://discussions.apple.com/docs/DOC-3991

My iPod Classic 160GB is not recognised on iTunes - it says that there is no iPod found? When its plugged in! Please help

iPod classic is not recognised on iTunes. My iPod screen is flickereing constantly - from upside down to the right way around. It wont even show up on my iTunes. I plug it in to my MacBook and it gives me the option to restore but then once Ive clicked it says that 'it cannot be restored as there is no iPod found' when it connected and it says so on my iPod screen. Please help! Thanks J

Tried resetting the ipod and its enabled to be used as hard disk on itunes.
I assume you mean the "Enable Disk Use" option is enabled from under the iPod's Summary tab?
B-rock

Ipod not recognised by itunes win 7 64

my ipod 160gb is invisible to itunes in win 7 64b computers intel and amd. ***?, over.
did the rrreboot bs, reinstall, yada yada yada. ipod recognised as a device...sapping my will to live--need driver and head help!?

DominicH wrote:
Since upgrading itunes and loading iOS4 on my touch, my nano is not not recognised by itunes (appears in my computer). *I have installed itunes 3 times and carried out most of the other diagnostics suggested in the support pages of this site* (note, i get a message from microsoft not to use the clean up software suggested). I have not restored the ipod as I cannot get it to connect and in any case I am worried if I do restore it I will loose all the music on it and then not be able to re-load due to the prob above.
Make sure the iTunes you were installing is the latest version.
Have you tried all the solutions mentioned in the iPod nano (5th generation) - User Guide? Since you did not list all the troubleshooting steps you tried other than installing iTunes 3 times, you may as well call iPod tech support. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. I_f you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod._
Contacting Apple for Support and Service (International)

My ipod 5th generation charges when connected to my PC but not recognised in itunes with windows 8.1

Why is my ipod 5th generation not recognised in itunes in windows 8.1?Connection to my PC only charges the battery.

Did this iPod previously work with this computer (running Windows 8.1), and does not now for some reason? Or is this the first time (or the first time with Windows 8.1)?
The fact that only the battery charging symbol appears on the iPod screen seems to indicate that the iPod does not recognize a data connection. It's like you are connecting the iPod to USB (wall) power adapter. It is likely that the Windows system also does not see the iPod as a connected device; you should confirm by looking at Device Manager.
You should rule out a faulty USB docking cable. The dock connector has separate connection points for power and data, so it is possible for it to connect to charge the battery but not connect for data. So, if possible, try another docking cable, or try the cable you have with another Apple device.
You should rule out a problem on the USB port. If you connect something else to the same port, does it work properly? Preferably, you should use something similar, like a USB flash drive or port-powered external drive, and try copying over some large files.
If the USB port and docking cable are OK, the cause is more likely to be on the iPod (such as a dock connector that is worn out from use).

TS1369 My computer (Win 7) recognises my ipod but when Itunes is automatically started the ipod is removed from "my Computer" and is not recognised in itunes, my device manager states he device is being "uninstalled by window" error 21, what is happpening

My computer (Win 7) recognises my ipod but when Itunes is automatically started the ipod is removed from "my Computer" and is not recognised in itunes, my device manager states he device is being "uninstalled by window" error 21, what is happpening.

Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Ipod touch 4 gen is not recognised by itunes

my ipod touch 4 generation is not recognised by itunes even i have tried all the suggestions given in the ipod user including uninstalling and reinstalling itunes and some other stuff but nothing has happened

Hi,
Try here: http://support.apple.com/kb/ts1538.
Hope this helps!
---likeabird---

Ipod touch not recognised in itunes v11.1.3.8 on Windows 8.1

Does anybody have any suggestions with issue of device not recognised in itunes on Dell laptop Inspiron running windows 8.1. Microsoft and Dell no suggestions.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

My ipod nano 7th generation not recognised by itunes

I have done all steps advised by apple support, but my new ipod nano is still not recognised by itunes (latest version). My laptop is HP windows 7. It can see the apple device only as storage but when i open itunes, my ipod nano does not appear at all. pls help...

Try one or more of the following:
> Restart your computer
> Uninstall and resinstall iTunes
> Register Your iPod Nano
> iPod not appearing in iTunes
> Restoring iPod to factory settings

TS4433 M 7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas

7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas.

Hey haptat1,
Thanks for the question. I understand that your iPod nano is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M.

Ipod not recognised by itunes or ipod updater

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