IPod not recognised, locking up and not playing tracks.

I am really hoping someone can help me. I have a 30Gb ipod that keeps locking up, it won't play certain tracks (it just hngs and then eventually skips that track).
I am pretty sure that restoring the ipod would fix this but neither of my 2 PCs will let me. When I connect the Ipod to either computer all I get is the do not disconnect screen. iTunes will not recognise that it is connected, and if I try iPod Updater then it normally just hangs. Sometimes updater will give a message that the iPod is being used by another process, but not always. I can see the iPod in windows explorer, if you click on it though it just stops explorer responding. It is also shown in device manager.
I have been through all of the options suggested on the website (5R's) and still no change. Do any of you guys have any other suggestions? Would taking it to an apple store help me? The nearest store is 50 miles away, so I would like to know if it would be worthwhile.

Re-Format your IPOD using Windows and then "Restore" using the updater. Formatting will take severaL HOURs, so don't rush it.

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