Ipod not recognized after updating software

1. I returned my Ipod to Apple for battery service.
2. After getting it back, I updated the software on my computer.
3. When I plug in the Ipod, I get a message that the hardware did not install properly.
4. The Ipod does not have an error message on itself.
5. Itunes does not recognize the Ipod.
6. I've reset the thing about 20 times.
7. I'm about to throw the piece of crap away.

Jim,
Press "select"+"play" keys and you will see the disk mode sign. plug it with your PC, open the iPod updater and click Restore. Try to use the USB behind the computer instead of the front.

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