IPod not recognized -- an UPDATE (note iPod HP users)

After nearly 3 months, I'm finally listening to an iPod again!
First of all, let me offer MUCH THANKS to HP. They were efficient, courteous, and timely in helping me with this problem. Do you have an HP iPod? I bought mine at costco a few months ago, didn't even realize it was associated with HP until I looked on the back of the iPod. If you do, and it is still under warranty, YOU ARE IN LUCK. I got on the hp website, looked under support, found my ipod, and emailed the support representative with my problem (see original post below). Within a few hours of exchanging emails, they had walked me through a "hard drive scan" on the ipod and determined it was faulty. Sent me a pre-paid fed ex package and after a couple of weeks sent me a brand new iPod (same generation) that is now working great.
And to apple: thanks for making a great product that was a major advance in how people enjoy music and audibooks. I'M VERY DISSAPOINTED IN THE SUPPORT SERVICE FROM APPLE. I TRIED FOR MONTHS TO FOLLOW YOUR RECOMMENDATIONS, AND NO ONE OFFERED ANY HELPFUL ADVICE OR OFFERED FOR ME TO SEND IT IN FOR REPAIR. HP was literally giving me useful advice within minutes of my email, and took care of their customer. I find it ironic that HP recently broke ties with iTunes and iPod.
http://abcnews.go.com/Technology/ZDM/story?id=1479311
After this experience, apple deserves it.
Originial post:
I post this message to add my name to the growing list of iPod owners who have the SAME PROBLEM -- namely when I plug in my less than 1 year old iPod into a powered 2.0 USB drive, neither Windows or iTunes can access the device.
Despite countless hours of resetting, retrying, restarting, reinstalling, and restoring; downloading the newest software for itunes and ipod updater; changing drive letters through my computer; and trying to reformat the device -- nothing works. As I type this message my ipod continues to do what it has done for the last week, flash "do not disconnect" over and over...

Try this.
Fast user switching in Windows XP is not supported.
Incidentally, this a forum for connecting to a Mac.

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